Head of Operations and Design

• Dec 2021 - Present

Operations Manager/Graphic Designer

• Nov 2018 - Dec 2021

A year after joining KENJI (UK) LTD, I was promoted from Assistant Manager of the KENJI Warrington store to Operations Manager of KENJI overseeing multiple stores in the North West, heading the UK graphic design as well as playing a vital role in moving our company forward into Wholesale. I have designed 4 wholesale catalogues to date. During 2020, we have launched three new concept stores, including a new sector, Kenji Kafé. I played a role in location of the stores, designing planograms, developing employee handbooks, hiring new members of staff and training (using said handbooks), and creating designs for the new stores, including animations for the Kafé menu board as well as LCD window displays. By 2025, we aim to be in 200 stores across the globe. Show less

Assistant Manager/Graphic Designer

• Nov 2017 - Nov 2018

As well as managing the Warrington Branch, I was also a Graphic Designer for KENJI (UK) LTD designing Mascots, Logos, Packaging and Products. As part of my role as Graphic Designer, I have:- Created original illustrations using illustrator for both product and packaging, as well as online advertising- Developed new packaging designs as well as product designs (ie. cushion covers)- Opened and currently run the social media for the Kenji Warrington Branch (@KenjiWarrington)- Developed new advertising ideas for both online and in the store- Been a photographer for the store to promote our products and location- Conversed directly with my superiors and met their briefs and style guidelines.As part of my role as Assistant Manager, I have:- Managed a team of employees ranging between the ages of 18-30- Handled money, refunds and exchanges- Dealt with HR Crises and HR Management- Provided excellent customer service - Organised Rotas (both shift rotas and cleaning rotas) whilst taking into account the needs of other employees- Built different pieces of furniture for the store (ie. racking, boxes, shelving)- Undertook numerous stock checks- Organised the layout of the store and products- Input data into the system (ie. internal movements, new stock, regenerated barcodes) - Conversed with other departments of the Golden Square Shopping Centre to deal with any issues swiftly- Trained new members of staff - Worked in a warehouse to bring new stock to the store During this role, I have also attended multiple Trade Show's across England, networking with multiple Wholesale Companies, and negotiated different trade deals, accounts and designs they can manifacture to fit the style and demands of our company. Show less

Junior Designer

• Feb 2016 - Nov 2017

I started my Work Experience at Sparkle* VFX in February 2016 during my final year of Edge Hill University. After graduation, I was taken on as a Junior Animator. As part of my role as Junior Animator at Sparkle* VFX, I have: - Created both 2d and 3d Animations - Conversed with Clients directly - Been adaptable to different projects and styles - Designed original illustrations in Illustrator - Used a range of Multimedia software - Followed strict briefs set by Clients - Camera Mapped animations for projection - Developed Digital Tool Kits for Clients usage - Been reliable to manage the studio alone - Kept within tight deadlines - Created information booklets for Clients Show less

Student Assistant

• Sep 2014 - Jun 2016

I was employed to work Welcome Sunday as a Move-in/Buggy Support Assistant helping to move the new first year’s into their dormatories. Before this, I attended a training session where it was explained to us how we should behave on the day, what our personal roles were, had a manual handling presentation to ensure we did not injury ourselves or others, and a chance to meet the people we were working with on the day. Working as a team, we successfully managed to move in the majority of students quickly and efficantly. A number of parents had expressed their grattidute to us for helping the transaction run smoothly. Any issues that there might have been (such as swipe cards didn’t work or connecting to the internet) were resovled swiftly by our team. - Team Work - Manual Handling - Customer Service and Care - Communication - Health and Safety Show less

Breakfast Waiting Staff at The Verve Bar & Grill (Temporary Summer Vacancy)

• Jul 2014 - Sep 2014

As apart of my first months probationary period, I undertook a number of different online courses of which included food and beverage hygiene, health and safety, fire safety and alcohol sales. Whilst at The Verve Bar and Grill, I trained two new members of staff on the floor area of the restaurant, teaching them how to safely carry plates and trays from the dining room to the kitchen without injury, how to address customers and provide excellent customer care, how to stay calm and collected under busy and stressful shifts and also how to properly set the dining room for Breakfast, Lunch and Dinner service. - Customer Service and Care - Food and Beverage Hygiene - Team Work - Manual Handling - Leadership Show less

Midday Assistant

• Nov 2011 - Jul 2013

I worked at St Margaret’s Primary School as a Midday Assistant working with children aged between 4-10.It was apart of my job to monitor the playground during lunchtime to ensure all of the children were in a safe environment and there was no potential hazards.Another part of my job was to monitor the dining area to ensure the children were eating their food, to help them develop good table manners, and make sure the area was clean.Whilst at my time at St Margaret's, I undertook a Manual Handling course in which I have a certificate. - Team Work- Leadership- Communication- Childcare- Basic First Aid- Health and Safety- Manual Handling Show less

Cleaner

• Aug 2010 - Jul 2013

I worked for Warrington Borough Council as a Temporary Cleaner during my studies at Lysander Sixth form and Warrington Colligate. I worked in a number of different buildings and frequently had to mix with new people. I had a number of different roles whilst there: Working for a supervisor, acting as a supervisor when one was not present, working as a team member, working as an individual, being a key holder, and showing a new member of staff what to do and how to do it efficiently.- Independence - Team Work- Leadership- Reliable- Time Management- Professional Cleaning Show less