Experience

Heaton Office Solutions

• Business Supplies & Equipment

• Furniture Office Supervisor

  • Apr 2012 - Present

  I am responsible for the day to day running of this department. Working closely with my team, customers, suppliers and also offering support to our team of external sales account managers. Being organised and helping to put structure and procedures in place. I believe exceptional customer service is key when providing our customers with a complete office interiors package. I have over 15 years experience within the furniture industry and a vast amount of product knowledge. I pride myself on providing complete customer satisfaction, sales support and guiding my team when needed to help and resolve queries, enquiries and any issues they may have. I will offer the best solutions possible that will not only meet with your aspirations - but will also satisfy your budgetary requirements.

• Office Furniture Manager

  • Apr 2012 - Present

• Office Interiors Manager

  • Apr 2012 - Present



DeskCentre

• United Kingdom
• Business Consulting and Services

• Internal Sales Consultant

  • Jan 2004 - Mar 2012

  I started working for the sales admin department taking telephone calls from customers, liaising with manufacturers, processing orders and general customer service. After 12 months I gained a position into Internal Sales. This is where I then gained a wide range of product knowledge. I dealt with the day to day incoming sales enquries, helped manage large accounts including the CPC, NWUPC and NEUPC. I built up rapports with clients who trusted my ability to offer an outstanding service.I worked closely alongside the Managing Director with tender preperation for large projects. This would be anything from a small refurbishment to a one off brand new build.Overall I offered exceptional sales support and customer service satisfaction.