Stacey Lane
Amazon Senior Account Manager at Fox Chapel Publishing- Claim this Profile
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Topline Score
Bio
Cathy Craley
Everything that Andrew and Sarah said about Stacey is absolutely true. Stacey is an excellent CSR with skills that are second to none. She is highly intelligent, efficient, professional and personable. Any company would find her an extremely valuable asset. I can't recommend her highly enough.
Andrew Tarring
I cannot recommend Stacey enough. She is supremely organised and efficient. I only ever dealt with her by email through our sales arrangement with Stackpole to sell their titles in UK and Europe. In our emails Stacey always kept me abreast of the stock situation, what could be supplied, what was not available and what had just become available. Her excel skills and the ability to work to a tight time frame are a great asset.
Cathy Craley
Everything that Andrew and Sarah said about Stacey is absolutely true. Stacey is an excellent CSR with skills that are second to none. She is highly intelligent, efficient, professional and personable. Any company would find her an extremely valuable asset. I can't recommend her highly enough.
Andrew Tarring
I cannot recommend Stacey enough. She is supremely organised and efficient. I only ever dealt with her by email through our sales arrangement with Stackpole to sell their titles in UK and Europe. In our emails Stacey always kept me abreast of the stock situation, what could be supplied, what was not available and what had just become available. Her excel skills and the ability to work to a tight time frame are a great asset.
Cathy Craley
Everything that Andrew and Sarah said about Stacey is absolutely true. Stacey is an excellent CSR with skills that are second to none. She is highly intelligent, efficient, professional and personable. Any company would find her an extremely valuable asset. I can't recommend her highly enough.
Andrew Tarring
I cannot recommend Stacey enough. She is supremely organised and efficient. I only ever dealt with her by email through our sales arrangement with Stackpole to sell their titles in UK and Europe. In our emails Stacey always kept me abreast of the stock situation, what could be supplied, what was not available and what had just become available. Her excel skills and the ability to work to a tight time frame are a great asset.
Cathy Craley
Everything that Andrew and Sarah said about Stacey is absolutely true. Stacey is an excellent CSR with skills that are second to none. She is highly intelligent, efficient, professional and personable. Any company would find her an extremely valuable asset. I can't recommend her highly enough.
Andrew Tarring
I cannot recommend Stacey enough. She is supremely organised and efficient. I only ever dealt with her by email through our sales arrangement with Stackpole to sell their titles in UK and Europe. In our emails Stacey always kept me abreast of the stock situation, what could be supplied, what was not available and what had just become available. Her excel skills and the ability to work to a tight time frame are a great asset.
Experience
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Fox Chapel Publishing
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Book and Periodical Publishing
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1 - 100 Employee
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Amazon Senior Account Manager
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Feb 2021 - Present
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Amazon E-Commerce Specialist
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Apr 2017 - Feb 2021
Meeting and exceeding monthly sales goals while building strategies to increase product discovery and recognition, grow at scale, and maintain gains.Perfect and maintain data integrity across Amazon.com platform (Vendor Central/Advantage) for entire pub plan, including selecting images, optimizing copy, and building A+ Detail.Build, improve, and maintain Amazon advertising (AMS) and use all available promotional tools to drive product discovery, traffic, and sales.Gather, collate, interpret, and present analytical sales data from all available sources (Nielsen BookScan, Pub Alley, POS, Acumen Book, Amazon & AMS reporting), and use findings to build better ads & promos, find category & niche opportunities, and drive sales.Manage small Support team handling Amazon PO fulfillment, ASNs, report generation and storage, A+ Detail building, and general product page maintenance.Actively seek out and acquire distributed vendors and products to fit into company pub plan.Act as Book Buyer and control inventory management for distributed lines. Show less
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Analytics & Sales Support
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Apr 2016 - Apr 2017
Administrative sales support with focus on data gathering, manipulation, and interpretation. Specifically tasked with enhancing the viability of underutilized sales tools to track, analyze, and drive sales numbers as Fox Chapel continues to grow. Working heavily with Acumen Book, Excel, BookOne, Nielsen BookScan, and Gmail Business. Working moderately with Word and Power Point.
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Customer Service Representative
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2003 - Mar 2016
Customer service, sales team support, database management, orders, invoicing, issuing credit memos, resolving disputes, internet searching, problem solving, freight routing, maintaining security of credit card information, meeting event deadlines, minor IT support, working in Outlook, Word, Excel, Acumen Book, and Radio Beacon. Customer service, sales team support, database management, orders, invoicing, issuing credit memos, resolving disputes, internet searching, problem solving, freight routing, maintaining security of credit card information, meeting event deadlines, minor IT support, working in Outlook, Word, Excel, Acumen Book, and Radio Beacon.
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Education
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1995 - 1998
Penn Foster Career School (ICS)
High School Diploma
Community
