Stacey Henderson

Account Manager at Product Dynamics
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Experience

    • Australia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Account Manager
      • Nov 2022 - Present

    • IT Services and IT Consulting
    • Inside Regional Account Manager
      • Jul 2021 - Nov 2022

      With my focus being on SMB throughout Victoria and Tasmania, I work closely with my Account Managers providing end to end support, as well as managing my building my own pipeline and running low to mid-range deals. Being naturally customer solution driven, this role allows me to work directly with customers and partners to ensure they are protected in a time when cyber vulnerability is our greatest weakness. Fortinet solutions are built not only with Enterprise companies in mind, but are developed to also fit Small and Mid-Businesses and their requirements.

    • Sales Associate
      • Sep 2019 - Nov 2022

      Providing critical support to the Sales Team to help deliver on-target growth, maintain stakeholder relationships and drive brand and product promotion.

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Venue Coordinator
      • Oct 2015 - Sep 2019

    • Disability Carer
      • Jan 2015 - Sep 2015

      I was a carer for an autism sufferer who has low functioning abilities, as well as assisting his family with daily life duties. Whilst in this role I became a trusted and integral part of the families life and took over duties such as staff and roster management. I took on this role to gain experience and exposure to working with people with disabilities which I felt would not only reward me personally, but also benefit me in my mental health studies. I was a carer for an autism sufferer who has low functioning abilities, as well as assisting his family with daily life duties. Whilst in this role I became a trusted and integral part of the families life and took over duties such as staff and roster management. I took on this role to gain experience and exposure to working with people with disabilities which I felt would not only reward me personally, but also benefit me in my mental health studies.

    • United States
    • Consumer Goods
    • Sales Manager
      • Mar 2013 - Sep 2015

      I was sales manager at a retail store where I learnt the benefit of getting to know your customer and appropriate self-disclosure to create rapport, empathy and trust. I increased the weekend sales revenue and implemented a new customer approach. I was sales manager at a retail store where I learnt the benefit of getting to know your customer and appropriate self-disclosure to create rapport, empathy and trust. I increased the weekend sales revenue and implemented a new customer approach.

    • Australia
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Internal Sales Manager and Assistant to State Manager
      • Apr 2012 - Oct 2013

      This role required me to create quotes for mine sites & local wholesalers, assist in the pick and packing of goods, liaising with the internal accounts team and head office for supply requirements. I was first point of contact for the Queensland branch and was required to, usually within one phone call, understand their needs and advise them on what products we had that could fulfill their needs. I was able to allocate discounts and enhanced my up-selling skills during this role. I was also Assistant to the State Manager who worked on larger projects and new customer relationship building and acquisition.

Education

  • Australian College of Applied Psychology
    Bachelor's degree, Counseling Psychology
    2015 - 2018

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