Stacey Gonzalez
Children's Services Technician at The Children's Assessment Center- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Adult, Child, Infant CPR & AED / Standard First Aid
Emergency Care and Safety InstituteMay, 2022- Nov, 2024 -
Texas Notary Public
National Notary AssociationDec, 2020- Nov, 2024
Experience
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The Children's Assessment Center
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United States
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Individual and Family Services
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1 - 100 Employee
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Children's Services Technician
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Apr 2022 - Present
• Assists with day-to-day operations of the Activity Center in the Children's Services program • Coordinates activities and special events, monitors and interacts with children and ensures the safety and well-being of children • Completes reports and interacts with parents, Children's Assessment Center and Child Welfare Staff • Performs routine care-giving tasks and helps ensure care is provided in accordance with standards • Plans and provides childcare activities for children from ages 0 to 17 • Assists with daily operations of the Activity Center • Monitors and interacts with children to ensure child safety and well-being • Helps to contribute to the child-friendly environment of the CAC by maintaining a safe space for children to explore and play as they await services, including: providing meals, clothing, entertainment and activities, and helping to ensure each child’s emotional, social and physical needs are met while at the CAC • Assists Supervisor in planning volunteer training and education; oversees volunteers and assists with scheduling and follow-up to ensure coverage in the Activity Center • Assumes responsibility for data entry for Activity Center visitors; maintains and updates daily, monthly and yearly reports • Assists in planning, preparing and implementing all Children's Services special events including large scale holiday events • Assists in the transport of supplies and donations • Attends child development, child maltreatment and other relevant training to enhance skills
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Texas Department of Family and Protective Services
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United States
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Individual and Family Services
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700 & Above Employee
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Investigator
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Aug 2021 - Mar 2022
• Responded quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. • Observed children for signs of any harm and assessed the signs to determine if they are the result of abuse or neglect. This could have involved children with serious injuries and child fatalities. • Interviewed people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. • Documented all relevant and appropriate information gathered during the investigation and completed all required forms accurately and in a timely manner. • Participated in a regular on-call rotation that required response to situations of abuse/neglect after normal business hours including overnight and weekend. • Maintained a balance of objectivity and empathy for families living in stressful and crisis situations.
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Chase
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United States
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Financial Services
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700 & Above Employee
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Associate Banker
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Dec 2016 - Aug 2021
• Engage with the client by welcoming them warmly with a pleasant demeanor, using the clients name, whenever possible, and thanking them for doing business with Chase. • Assist customers learn how to complete their banking needs at any moment they please with self-service options, including: the Chase mobile app, Chase.com, and ATMs. • Perform account maintenance for customers including: order checks & debit cards, account statements, adding users to accounts, wire transfers, closing of accounts, & safety deposit box access/maintenance, update on accounts (updating address/phone numbers). • Proactively collaborate with bankers and other bank staff to help customers and help build relationships with customers to help them address their financial needs. • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements. • Manage branch ATM’s and ensure it’s operational and perform maintenance based in recommended/scheduled services. • Perform branch vault audits & vault balance while strictly following bank’s policies & procedures. • Assist customers and make clients feel appreciated and ensure their questions and concerns are answered before they leave the establishment. • Assist customers learn how to complete their banking needs at any moment they please with self-service options, including: the Chase mobile app, Chase.com, and ATMs. • Perform branch vault (main lobby & motorbank drive up) balance and audits while strictly following bank’s policies & procedures. • Follow bank’s policies and procedures while opening and closing of branch. • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
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Houston ISD
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United States
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Education Administration Programs
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700 & Above Employee
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Administrative Clerk
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Dec 2014 - Jan 2016
• Answered and directed phone calls taking detailed messages when necessary. • Filed confidential documents, made copies, faxed paperwork, sorted mail and entered Title I data in school system. • Monitor students referred for illnesses or misconduct to ensure their safety and welfare. • Received reports and documentations from teachers regarding attendance. • Contacted new candidates and scheduled their interviews. • Greeted visitors and directed them appropriately. • Responsible for solving visitors’ complaints. • Coordinated lunch application processes having a 85% completion.
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Education
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2019 - 2021
University of Houston
Bachelor's degree, Psychology
Community
