Experience

Glendale Community College

• United States
• Higher Education
• 700 & Above Employee

• Public Realtions Marketing Analyst

  • Mar 2023 - Present

• Marketing And Public Relations Coordinator

  • Dec 2021 - Mar 2023

• Administrative Specialist Sr.

  • Jan 2020 - Dec 2021

  - Support functions include front desk receptionist duties, scheduling appointments, student intake, and organizing statistical data for review. - Instructional support functions such as processing class schedule building, classroom/room reservation, ordering textbooks, contacting adjuncts, finding subs, assisting with faculty hiring/onboarding; sending communiques.- Assist with HCM, FMS, SIS functions; monitoring and ordering supplies inventory, monitors and tracks department budget and expenses, contacts vendors for purchase and delivery information, creates and monitors requisition information and invoices; retrieves and verifies information in SIS in accordance with established standards and guidelines.- Prepares and maintains routine and non-routine correspondence, reports, documents, records, and files; manages documentation/record-keeping system in accordance with established standards and guidelines.- Update and maintain schedules, calendars and related meeting materials including department meeting agendas and meetings minutes.- Plan and implement new adjunct training sessions, fitness and wellness activities/fairs, workshops, and other department projects.- Establish short- and long- range objectives and develop strategic and technical plans for implementing social media campaigns.- Develop and manage online marketing campaigns for external diverse industry clients and their employees, driving brand awareness, engagement and traffic for all classes and sports labs.- Developed brand awareness targeting audience and composed online content using Canva, Adobe, Adobe Lightroom, HootSuite, and Instashot. - Designed, created and managed campus web based ad campaigns using Instagram, TikTok and Facebook, SnapChat, and Pinterest.- Responsible for an 85% increase in student and community engagement by scheduling advanced material that is engaging and entertaining. Show less



BANNER THUNDERBIRD EMERGENCY CENTER

• Glendale, Arizona, United States

• Health Unit Coordinator - Emergency Room

  • May 2019 - Jan 2020

  - Anticipated needs for the department and provided coordination of information systems, and admitting like MS4, and MedSeries. - Scheduled physician consults and patients, coordinating 105 physicians in-bound/out-bound and up to 60 patients - Handled heavy volume of incoming calls on a 12 multi-line (PBX) system, receiving on average 80 calls per day while following Privacy Act. - Greeted and directed visitors, family members, patients in a friendly and professional manner. - Prepped and scanned countless documents into the computerized patient chart to update all records. - Facilitated the patient’s coordination of care between doctors, nurses, care technicians, and case managers - Generated daily, weekly, and monthly reports for management. - Provided general secretarial and clerical duties such as: placing charts in proper order, stamping EMS log with date and name of patient, gathered and organized patient data, prepared charts for trauma patients, collected data, and completed general clerical duties. - Accessed and organized workload, determine the order of importance/prioritized work Show less



Glendale Community College

• United States
• Higher Education
• 700 & Above Employee

• Team Lead - Behavioral Health Services

  • Jan 2018 - May 2019

  - Co- coordinated the Mental Health Fair which included coordinating 42 Employers, 31 vendors, and 12 screenings while establishing good interpersonal skills.- Created marketing materials and campaigns to bring awareness to the BHS program and events held.- Composed, typed, and distributed meeting agenda, minutes and reports.- Assisted in recruiting and identifying new employers, and prospective sponsors for upcoming job fairs, and training for staff. - Organized, and arranged appointments, workshops, meetings, fairs, and training.- Mentored, and trained employees ensuring all were in product knowledge and performing assigned duties as indicated.- Implemented new strategies for organizations utilizing excel, and other programs like Adobe suite.- Learned to operate new office software as they launched and implemented new databases to make the office more efficient.- Assisted in Behavioral Health club duties and provided resources to community members and students.- Created a marketing campaign for over 200 agencies to support and donate to the BHS Mental Health Fair, which brought in $15,000 to student scholarship funds.- Created reports and analyzed data for agency contact information based on organizational size to bring in donations- Created marketing material to promote the department’s program and events, including graphics and content (in both English and Spanish.)- Networked with agencies to increase Mental Health partnerships and campus participation for advisory roles, events, and student panels. Show less

• Office Assistant - Career Services

  • Aug 2015 - May 2019

  - Oversee center’s lobby activities while providing customer service to students and community members with job-related resources, resume appointments, employer job announcements, federal work study process, and campus events - Co-coordinate events such as job and volunteer fairs, promote events (job fairs and workshops) marketing initiatives through social networking sites and fliers- Collaborate with employer recruiting initiatives: posting jobs to the online job board and arranging on-campus recruiting visits - Effectively communicate both written and orally establishing positive working relationships with faculty, staff, and vendors- Gather statistics, data entry, and filing of weekly computer usage, department visits, and workshop attendees- Schedule resume and interview prep appointments for program advisor for students and community members- Support office projects as needed such as research job trends, internships, and other projects as assigned- Created promotional graphics and flyers for career fairs/panels targeting students and community members.- Researched career-related content geared towards college students and posted announcements, flyers, graphics, articles, videos to the department’s Google + and Facebook accounts. - Access point for recruiters to assist with hiring needs, and actively recruited companies to participate in career and networking events, such as Top Golf, Ulta, and Banner Thunderbird.- Compiled data from student interaction inquiries to create needed workshops for job search strategies.- Introduced and trained the online marketing platform called Canva to GCC staff and faculty in Counseling and Career Services departments.- Tabled and interacted with students to promote hiring events on campus for GCC job fairs, and local organizations with available jobs.- Created aesthetically-pleasing databases, reports, and graphics to ensure workflow efficiency. Show less



Prime Care, Hospice

• Glendale, Arizona

• Internship

  • Aug 2017 - Feb 2018

  • Assessed client and family factors to estimate capacity to cope with terminal illness and death while also safeguarding patient and family privacy • Provided support to active hospice patients living with terminal conditions by arranging for care to enhance the patient's quality of life from initial contact with the agency through the patients hospice stay. • Evaluated spiritual and emotional factors in the dying process by effectively examining patients through conversation • Helped initiate the veteran’s project in honor of those who passed away during their stay at hospice. Resulting in recommendations from family members of past patients to our new patients • Provided assistance to medical staff with paperwork as required, and examined patient clinical records to determine hospice timeline by utilizing (Records Program name, Look in book) • Supported front desk with clerical duties such as answering the phone, giving new patients quality information, and filing documentation • Collaborated with team of social workers, Chaplains, Medical doctors, pharmacists, and others members of the multi-disciplinary team to provide updates on client’s status and their medical needs. Show less



YWCA USA

• Glendale, Arizona

• Internship

  • Jan 2017 - Jun 2017

  • Companioned seniors from diverse cultural and socioeconomic backgrounds with one-on-one conversations and readings, and through group social interaction • Assisted with meals on Wheels, Dining Room cuisine, Self-Improvement, and electrifying education programs to enhance the lives of clients • Provided administrative support by answering phones, setting appointments, maintaining filing systems, completing forms, updating files, processing correspondence, destroying files, modifying entries, photocopying documents, and extracting file information • Utilized Excel to create a spreadsheet for the tracking of seniors that came, and left the facilities resulting in better productivity during office hours and time efficiency for our hurried clients Show less