Experience

Adelaide Cemeteries Authority

• Senior Memorial Consultant

  • Oct 2018 - Present

• Customer Relations Consultant

  • Apr 2015 - Present

  To provide families and individuals complete and dedicated customer service in presenting various options for the memorial of their loved ones. This includes answering general inquiries via telecommunications, email correspondents and face to face contact at our four cemetery locations across Adelaide including Enfield Memorial Park, Cheltenham Cemetery, Smithfield Memorial Park and historical West Terrace Cemetery.I strive to promote the Adelaide Cemeteries Authority at all times by conducting myself as a professional, compassionate and dedicated team member, proud to assist in moving forward with this organisation.While maintaining the highest level of confidentiality with our clients, I maintain a constant professional relationship with everyone I work with to ensure the best level of service is provided and to ensure my work is detailed and accurate.The assurance that we are always approachable and understanding to the needs of our clients is expressed in our work and dedication so that our clients are comfortable and always have the right information, clearly explained to help make their decisions easier in what is often a delicate personal time. Show less

• Sales Manager

  • Apr 2015 - Present



Elliott Funerals

• United States
• Paper and Forest Product Manufacturing

• Mortician

  • Apr 2010 - Apr 2015

  Respectfully prepare the deceased for viewing, including sanitisation, disinfection, dressing, restoration to areas effected by trauma, dressing and the application of makeup including hair styling. I also line coffins which include protective plastic to avoid contamination as well as attaching various side sheets to the interior of the coffin as well as secure the handles, ornaments and nameplate. Regular transfers of the deceased is daily, ranging from public and private hospitals across the metropolitan area to nursing homes and private residences with dignity and respect. Assisting on funerals themselves is another factor of my employment which includes the driving of our hearses, including their maintenance and cleaning, setting up our guests signing books, handing out memorial items, and assisting pallbearers. To add I am also responsible for setting up and collecting lowering devices from various cemeteries. Regular vehicle, building and garden maintenance are also required. Show less



The Love Shack

• United States
• 1 - 100 Employee

• Sales Representative

  • Nov 2006 - Feb 2010

  My duties required the general maintenance of the store including cleaning and window displays as well as stock rotation and repair of damaged stock. Cash handling, banking, EFTPOS transactions including manual transactions were frequent throughout my working day. The checking of new stock items daily, cleaning of damage discs and accurate cataloguing of all DVD stock daily on our system. Customer service, answering enquiries and giving accurate and professional advice as required. My duties required the general maintenance of the store including cleaning and window displays as well as stock rotation and repair of damaged stock. Cash handling, banking, EFTPOS transactions including manual transactions were frequent throughout my working day. The checking of new stock items daily, cleaning of damage discs and accurate cataloguing of all DVD stock daily on our system. Customer service, answering enquiries and giving accurate and professional advice as required.



Sanity Entertainment

• Store Manager

  • Apr 2005 - Sep 2006

  My main duty was the effective running of the store which included stock delivery and acceptance onto our data system. Distributing new items for display throughout the store within the guidelines set by head office. Promote new offers to customers, which included the maintenance of current displays be ensuring all items were located in their correct locations both on the floor and in file. Manage staff rosters and ensure there was adequate staff based on peak store hours and weekends. Assess current stock and return those which have expired their time in store as well as liaising with other stores across Australia to locate obsolete and discontinued items at special request from customers. Regular banking and cash control/handling was frequent. Show less



Whyalla Public Libraries

• Library Staff

  • Mar 2004 - Apr 2005

  Experience and qualifications gained in my employment here led to my ability to effectively run the circulation of library resources including general daily rotation of loans, the ordering in of new titles, organising displays, assisting with children's learning activities, monitoring computer usage of students and assisting when required. I was also responsible for the maintenance of resources and often repaired damaged books, or removed those which were not salvageable. General cleaning duties which also included the re-shelving of returned items was a regular part of my working day as well as signing up new members to the library, and distributing overdue notices to clients. Show less