Project Manager

• Aug 2021 - Present

Security Operations Manager

• Jul 2019 - Aug 2021

Project Manager – Whitbread

• Jan 2019 - Jul 2019

Jan 2019 – present Fujitsu Services LtdKey responsibilities:-Project Associate Project Crimson – Separation of Costa coffee from Whitbread• Delivery of work packages reporting tool and polling jobs. • Daily communications with 3rd parties, stakeholders and customer.• Keeping and managing 3rd party tacker.• Attend and actively participate in Project related meetings as required, such as Customer Advisory Board (CAB) and Business Advisory Review (BAR) where upcoming Projects are discussed, agreed and approved for progression.• Managing technical team to deliver the requirements on projects.• Creating and managing MS Project Plan for each of the projects to be delivered.• SOW creation and modification to capture the projects requirements.• Liaise with each SDU individually to discuss assigned work packages, agree resource requirements, costs and completion timescales and then update customer on costs and completion ETAs accordingly. Show less

Project Manager

• May 2017 - Dec 2018

Key responsibilities:- Project Associate Project Snow Ball Break-Fix Transition • Manage any escalations relating to project issues in an effective and timely manner.• Daily communications with 3rd parties, stakeholders and customer.• Attend and actively participate in Project related meetings as required, such as Customer Advisory Board (CAB) and Business Advisory Review (BAR) where upcoming Projects are discussed, agreed and approved for progression• Creating daily reports for both internal and external shareholders.• Creating SharePoint filing structure and working instruction on sussing SharePoint.• Estimated costings, forecasting to meet needs of Project in the coming months.• Liaise with each SDU individually to discuss assigned work packages, agree resource requirements, costs and completion timescales and then update customer on costs and completion ETAs accordingly.• Raise RIOs – request for resources when needed• OPA activities , and Spotlight reporting. Show less

Project Manager

• Feb 2017 - May 2017

Key responsibilities:- Project Associate Project Horizon Centrica • Manage any escalations relating to project issues in an effective and timely manner.• Daily communications with 3rd parties, stakeholders and customer, including the customer PMO Office, as required.• Attend and actively participate in Project related meetings as required, such as Customer Advisory Board (CAB) and Business Advisory Review (BAR) where upcoming Projects are discussed, agreed and approved for progression• Creating daily reports for both internal and external shareholders.• Write proposals, including estimated costings, to meet needs of Project in the coming months.• Liaise with each SDU individually to discuss assigned work packages, agree resource requirements, costs and completion timescales and then update customer on costs and completion ETAs accordingly.• Raise RIOs – request for resources when needed Show less

Project Manager

• Sep 2016 - Feb 2017

Key responsibilities:- Project Manager Talk Talk and BT IP Stream Migration.• Manage any escalations relating to project issues in an effective and timely manner.• Daily communications with 3rd parties, stakeholders and customer, including the customer PMO Office, as required.• Attend and actively participate in Project related meetings as required, such as Customer Advisory Board (CAB) and Business Advisory Review (BAR) where upcoming Projects are discussed, agreed and approved for progression• Creating daily reports for both internal and external shareholders.• Write proposals, including estimated costings, to meet needs of Project in the coming months.• Liaise with each SDU individually to discuss assigned work packages, agree resource requirements, costs and completion timescales and then update customer on costs and completion ETAs accordingly.• Managing migration project roll out. Show less

Project Manager

• Jun 2014 - Sep 2016

Project Manager – Home Retail Group Homebase, Argos & Habitat Account.• Create and Progress Project Plans.• Management of Project RAID, progressing associated activities and managing any escalations relating to Project issues in an effective and timely manner.• Development of Comms Strategy.• Daily communications with 3rd parties, stakeholders and customer, including the customer PMO Office, as required.• Creating daily, weekly and monthly reports for both internal and external shareholders.• Write proposals, including estimated costings, to meet future needs of Project.• Liaise with each SDU individually to discuss assigned work packages, agree resource requirements, costs and completion timescales, updating customer on costs and completion ETAs accordingly.• Managing and liaising with technical team to deliver work packets.• Management of Project Budget.• Raise resource requests for Project, as required.• Ownership of PIR (Project Issues Register) for use in Lessons Learned activity• Liaise with testing team to ensure effective testing undertaken and regression plans in place, as required.• Owner of Go No Go and service transition activity.• Maintenance of Configuration Library and Project Artefacts• Liaise with Benefits Manager to define Project Metrics Show less

Project Controller

• Oct 2013 - Jun 2014

Key responsibilities:- PMO - Project Sunrise (HSBC) • Work on a large and complex global transition programme (£180 Million), adding value within a PCO role• Creation of Programme collaboration site – using SharePoint Global knowledge Exchange• Configuration and ongoing management of Project Hub• Tailor Best practise templates and guidance, creation of Programme high level templates, assist with planning support and drafting of the main plan hierarchy• Populate the Stakeholders’ Management Log, maintain contact list database, updating and/or deleting any outdated information• Reporting (including weekly updates and Project Action Trackers)• Calendar creations, modifications/updates, including view creations, planning of calendars’ activities and editing/updating of Web-Parts• Internet based research - collate and filter data to ensure accurate, up to date and in line with the Project’s needs• Actively participate in daily, weekly and monthly meetings as required, both face to face and via WebEx• Establish effective contacts from both internal and external clients for the purpose of obtaining required information• Distribution List & Mailbox creations, updates/modification• Undertake mobilisation activates and data Migration, as required• PMO Administration activities (including use of collaboration tools e.g. WebEx meeting scheduling and hosting)• Prince 2 methodology techniques.• Using External meeting application GoTo meeting Show less