Experience

Black Women Talk Tech

• United States
• Events Services
• 1 - 100 Employee

• CONSULTANT/PROJECT MANAGER/TRAINER

  • Apr 2019 - Present

  • Produced and delivered training sessions for project teams using in-classroom and Zoom on negotiated cross-functional environments with 50% DC Chapter attendance. • Maximized partnerships with Women in Tech decision-makers and produced various efficient training. • Implemented servant leadership communication style to assess and all skill levels of participants which built partnerships and sponsorships by 50% • Simplified clear attainable project objectives, built project requirements, selected format, coached and managed constraints of cost, time, scope, and quality of DC Chapter which raised volunteer enrollment by 50%. • Curated Survey Monkey research and interviewed members then prepared participant screeners, and moderated usability studies focus groups, collected and tabulated behavioral and attitudinal data led to 10% higher completed questionnaires which increased DC Chapter enrollment. • Identified problems or lack of progress by adjusting delivered training programs and organized resolution of production-related problems through Google Docs, Eventbrite, and Slack to manage extensive client interactions to produce detailed status/progress for the projects on an as-needed basis which built chapter by 20% Show less



American International Media Group

• remote

• PROJECT MANAGER/PRODUCER

  • Jan 2017 - Present

  • Led and simplified the organization’s strategic plan, mission, vision and integrated the team's goals, and objectives, which increased workflow by 20%. • Invented a wide range of qualitative and quantitative methods to analyze and improve team efficiency and effectiveness for higher consumer engagement and awareness by 10%. • Scheduled and conducted employee survey interviews and managed deadlines for reporting gathered information which increased employee productivity by 10%. • Networked with outside vendors and resources for instructional technology • Generated storytelling campaigns around show priorities and fostered partnerships with leaders across the company. • Partnered with high-level executives and colleagues and handled multiple projects simultaneously under severe time constraints. Show less



Office of Admissions, Indiana University Purdue University Indianapolis

• Indianapolis, Indiana Area

• Project Manager, UX

  • Jan 2011 - Sep 2018

  • Led design solutions for problem identified through agile team and user experience surrounding admissions process and created new website links for seamless enrollment processes. • Co-ordinated with digital departments and planned created website links, system design, system integration and technical management and evaluated various technologies, made recommendation, interviewed participants and developed solutions through wireframes, journey maps and service blue prints. • Guided customers in the installation and use of strategic products through education and guidance, first-use and tuning assistance student admission problem solving and critical situation resolution. • Utilized UXPressia software, knowledge, web design and production processes including knowledge of classic findings and methodologies used in cognitive psychology, social psychology, perception, anthropology to construct customer journey maps and service blueprints. • Introduced recommendations for changes as necessary on human service designs through analyzing, evaluating, integrating, and monitoring key program events through stakeholder engagement and approval process. • Snapped rough screen shots indicating potential solutions to product/feature problems. • Developed participant screeners, moderated usability studies contextual inquiries, focus groups, collected and tabulated behavioral and attitudinal data. Show less



Cleanhouse Training Productions

• Atlanta, GA

• SYSTEMS ENGINEER BUSINESS ANALYST

  • Jan 2006 - Jan 2011

  • Led design solutions for problem identified through agile team, business representatives and user experience in coursework training curriculums for marketing expansion throughout the city. • Wrote, developed and pitched creative concepts for promos, trailers, ads, and short form content. • Produced video projects and all deliverables from pre-production through post production. • Scope, plan, and budget for large scale video projects that include live action. • Handled client relations, approvals, and feedback throughout production process. • Delivered projects on-time and on-budget while maintaining a high-quality bar. • Expert short-form promo and trailer storyteller. • Experienced working on brand/advertising projects. • Led creative project from pre-production through post-production. • Directed guest, PR, clients, feedback, notes, and approvals. • Guided Project Management meetings and led teams to research, analyze, and document recommended solutions through customer journey maps, and service blueprints. • Developed and analyzed business requirements to improve applications and business processes. • Partnered with organizational leadership, sponsors and external stakeholders to identify client problem and translated User Experience research data-driven findings and recommendations into design decisions. • Responsible for creation and analysis of coursework training survey and clearly articulated the client the pros and cons of solutions that were evaluated and why certain recommendations were being made. • Approved website wireframe designs for components, literature, finished goods, and display regarding form, fit and function; identified any cost savings or cost avoidance. • Clearly communicated actionable results to both technical and non-technical audiences. • Recruited, hired and trained team, achieving 100% of company goals. • Penetrated and grew training courses enrollment with data driven analytics from 0%-100% in 6months from UX solutions. Show less