Stéphanie D.

Teaching Assistant at Les Compagnons du Devoir - Occitanie
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Contact Information
us****@****om
(386) 825-5501
Location
Castelnau-le-Lez, Occitanie, France, FR
Languages
  • • English Full professional proficiency
  • • Spanish Full professional proficiency
  • • Italian Elementary proficiency

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Karina Guibert

Stéphanie Dumontier est venue nous rejoindre au sein du cabinet Senzo pour renforcer nos équipes immobilières. Elle est arrivée avec sa bonne humeur et sa détermination. Si je devait la qualifier je dirais qu'avant tout elle est tenace . Elle n'a eu de cesse d'apprendre et de se perfectionner . Elle a comblé ses lacunes par des recherches et n'a rien laissé passer. C'est un excellent élément et une personne capable de travailler en équipe. Sans hésitation je la recommande car Stéphanie Dumontier est non seulement sérieuse mais surtout motivée.

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Credentials

  • Prince 2 - Badge ID = GR633111550SD
    PeopleCert
    Aug, 2018
    - Nov, 2024
  • PmP
    Primafrance Systems SAS
    Dec, 2017
    - Nov, 2024
  • ScrumMaster - Badge ID = 482433
    Scrum Alliance
    Jul, 2015
    - Nov, 2024
  • SMaC
    Dell
    Mar, 2015
    - Nov, 2024
  • TOEIC
    ISIM University
    Dec, 2001
    - Nov, 2024

Experience

  • Les Compagnons du Devoir - Occitanie
    • France
    • Education Administration Programs
    • 1 - 100 Employee
    • Teaching Assistant
      • May 2023 - Present

      *** MAIN MISSION *** • Various administrative missions, • Maintenance of teachers planning on Y-PAREO software for e-learners. *** MAIN MISSION *** • Various administrative missions, • Maintenance of teachers planning on Y-PAREO software for e-learners.

  • Groupe NICOLLIN
    • Environmental Services
    • 400 - 500 Employee
    • Airport Hostess
      • Feb 2023 - Apr 2023

      *** MAIN MISSIONS • Management of reception areas, • Information and visitors guidance, • Control and maintenance of passengers and visitors safety procedures. *** MAIN MISSIONS • Management of reception areas, • Information and visitors guidance, • Control and maintenance of passengers and visitors safety procedures.

  • Centre des monuments nationaux
    • Museums, Historical Sites, and Zoos
    • 500 - 600 Employee
    • • Visitors Services Assistant, cultural mediation
      • May 2022 - Dec 2022

      *** MAIN MISSIONS *** Within the visitors services assistants team of the Towers and Ramparts, I am responsible for the visitors attendance and safety along with securing the temporary exhibitions and permanent artists works. • Ensure the public reception, • Manage incoming calls, • Ensure the people and properties safety, • Cultural outreach projects and visits informations in English and French, • Participation in events logistics, • Gift shop inventory… Show more *** MAIN MISSIONS *** Within the visitors services assistants team of the Towers and Ramparts, I am responsible for the visitors attendance and safety along with securing the temporary exhibitions and permanent artists works. • Ensure the public reception, • Manage incoming calls, • Ensure the people and properties safety, • Cultural outreach projects and visits informations in English and French, • Participation in events logistics, • Gift shop inventory management, • Ticketing management within GTS tool (Global Ticketing System - VIVATICKET). Show less *** MAIN MISSIONS *** Within the visitors services assistants team of the Towers and Ramparts, I am responsible for the visitors attendance and safety along with securing the temporary exhibitions and permanent artists works. • Ensure the public reception, • Manage incoming calls, • Ensure the people and properties safety, • Cultural outreach projects and visits informations in English and French, • Participation in events logistics, • Gift shop inventory… Show more *** MAIN MISSIONS *** Within the visitors services assistants team of the Towers and Ramparts, I am responsible for the visitors attendance and safety along with securing the temporary exhibitions and permanent artists works. • Ensure the public reception, • Manage incoming calls, • Ensure the people and properties safety, • Cultural outreach projects and visits informations in English and French, • Participation in events logistics, • Gift shop inventory management, • Ticketing management within GTS tool (Global Ticketing System - VIVATICKET). Show less

  • Sofradam Group
    • France
    • Retail Office Equipment
    • 1 - 100 Employee
    • • Sales Assistant
      • Mar 2022 - Apr 2022

      *** MAIN MISSIONS *** • Management of markets and suppliers orders on EASYCOM software, • Customer service management in collaboration with the supply chain department, • Billing management, • Management of E-SHOP orders. *** MAIN MISSIONS *** • Management of markets and suppliers orders on EASYCOM software, • Customer service management in collaboration with the supply chain department, • Billing management, • Management of E-SHOP orders.

  • SENZO.
    • France
    • Real Estate
    • 1 - 100 Employee
    • • Marketing & Communication, Sales, Renting
      • Nov 2020 - Jul 2021

      *** MAIN MISSIONS *** o Marketing Communication: November 2020 to February 2021. • Internal and external presentation supports creation, • Social networks management (Google My Business, LinkedIn, Facebook, Instagram), • Website content updates (Wordpress). • Participation in real estate developers meetings. o Sales & Rental management: February 2021 to July 2021. • Incoming calls management, • Customer care, • Customer needs handling, • Property… Show more *** MAIN MISSIONS *** o Marketing Communication: November 2020 to February 2021. • Internal and external presentation supports creation, • Social networks management (Google My Business, LinkedIn, Facebook, Instagram), • Website content updates (Wordpress). • Participation in real estate developers meetings. o Sales & Rental management: February 2021 to July 2021. • Incoming calls management, • Customer care, • Customer needs handling, • Property visits for sale and for rent, • Property estimates, • Meetings minutes editing and reporting, • Sales and rental files management. Show less *** MAIN MISSIONS *** o Marketing Communication: November 2020 to February 2021. • Internal and external presentation supports creation, • Social networks management (Google My Business, LinkedIn, Facebook, Instagram), • Website content updates (Wordpress). • Participation in real estate developers meetings. o Sales & Rental management: February 2021 to July 2021. • Incoming calls management, • Customer care, • Customer needs handling, • Property… Show more *** MAIN MISSIONS *** o Marketing Communication: November 2020 to February 2021. • Internal and external presentation supports creation, • Social networks management (Google My Business, LinkedIn, Facebook, Instagram), • Website content updates (Wordpress). • Participation in real estate developers meetings. o Sales & Rental management: February 2021 to July 2021. • Incoming calls management, • Customer care, • Customer needs handling, • Property visits for sale and for rent, • Property estimates, • Meetings minutes editing and reporting, • Sales and rental files management. Show less

  • Dell EMC
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • • E-commerce Business Advisor | CONSUMER EMEA
      • Oct 2018 - Jan 2020

      *** MAIN MISSIONS *** o Specialized in the business development of the DELL ADVANTAGE Program for students through marketing actions. • Management and coordination of promotional campaigns (BLACK FRIDAY, BACK TO SCHOOL), • Identification and management of affiliates, • Customer relationship management, • SEO, SMO, SEA referencing, • Reporting, • Process management and technical documentation of the program.

    • • E-commerce Product Lifecycle Senior Analyst | CSMB & Premier (EMEA)
      • Sep 2014 - Oct 2018

      *** MAIN MISSIONS *** o Specialized in the management of product launches on the online store www.dell.com (14 countries). • Operational excellence: Delivered and led the launch of New Products Launches on dell.com, among the most challenging and the first IoT. Quality assured translated merchandizing in EMEA and worked with online implementation teams to review copy-text and make sharp and accurate recommendations for improvements. • Process oriented: Proactively mapped out… Show more *** MAIN MISSIONS *** o Specialized in the management of product launches on the online store www.dell.com (14 countries). • Operational excellence: Delivered and led the launch of New Products Launches on dell.com, among the most challenging and the first IoT. Quality assured translated merchandizing in EMEA and worked with online implementation teams to review copy-text and make sharp and accurate recommendations for improvements. • Process oriented: Proactively mapped out and piloted the detailed and successful creation of an End Of Life (EOL) process taking into account stakeholders constraints for which I was recognized with a BRONZE award. • Deliverables: Developed and ensured EMEA product EOL cycle plans according to EOL roadmap timelines to support the CSB Online financial plans. Partnered with peers across EMEA Merchandizing teams and the US global teams to ensure best practice sharing of merchandizing efforts and maximize website quality reducing churn and making process as flawless as possible. • Customer first: Participated in projects & testing for new site layouts deployments (POLARIS, RESPONSIVE) and site quality scrubs sessions during high peak campaigns deployments (Weekly Campaigns, Black Fridays, Days of Deals, Back To School)... • Initiative focused: Identified gaps in product video content online and pro-actively worked on expanding videos deployment across dell.com.

    • • E-Merchandiser | CONSUMER & SMALL BUSINESS FRANCE
      • Feb 2011 - Sep 2014

      ***MAIN SUCCESSES*** o Specialized in web content management on www.dell.fr • Problem solving: Identified and mapped out with relevant stakeholders a process to display press awards and reviews on dell.fr. This process has been part of a wider best-practice sharing project session and deployed across other European countries. • Optimized dell.fr for Natural Search and recommended Searchandizing improvements across LOBs. • Deliverables: Developed FRANCE merchandizing plans… Show more ***MAIN SUCCESSES*** o Specialized in web content management on www.dell.fr • Problem solving: Identified and mapped out with relevant stakeholders a process to display press awards and reviews on dell.fr. This process has been part of a wider best-practice sharing project session and deployed across other European countries. • Optimized dell.fr for Natural Search and recommended Searchandizing improvements across LOBs. • Deliverables: Developed FRANCE merchandizing plans for laptops, including campaign promotions implementation according to roadmap timelines and quality standards to support the CSB Online financial plans, CX and UX. • Business Change: Reviewed all aspects of the site experience and challenged the norm-redesign, pictures, content, test and search for improvements in convergence and CE. • Social Media volunteering on top of current scope: Coordinated a specific SMaC online BATMAN campaign on site and a Facebook Social Media contest. • Innovation: Participated and collaborated to promote and create brand awareness of first DELL XPS tablets and Alienware through 2 internal events dedicated to external customers, Sales and Tech audiences: TOUCH ME, I Am Famous and FRAG ME, I Am Famous. -> TOUCH ME, I Am Famous was organized through an educative journey with different booth featuring the use of the XPS tablets and a questionnaire at the end of the event with prizes to win. -> FRAG ME, I Am Famous welcomed internal (tech support mainly) and external customers (business school students) during 2 LAN parties where ALIENWARE products were used to showcase their best features. • Involved and active outside of my regular scope to support ERGs initiatives that match my values and aspirations.

    • • E-Merchandiser | CONSUMER EMEA
      • Aug 2004 - Feb 2011

      *** MAIN MISSIONS *** After a first successful handling of the POS Services (warranties, antivirus,...), I have been allocated the online merchandising maintenance and development of the entire Services package, PON (Point Of Need) in addition to POS (Point Of Sales).

    • • Product Manager Assistant | CONSUMER FRANCE ITALY SPAIN
      • Aug 2002 - Aug 2004

      *** MAIN MISSIONS *** o Supporting the Brand Manager with general management of computer product lines, Notebooks, in a multiple-countries environment (France, Italy and Spain). • Driving the product development, release and end of life cycles, • Product strategy: targets, positioning and communication tools, • Price strategy in accordance with the Corporate Targets, • Cost structure, configuration analysis and price definition, • Daily competition watch.

    • • Data analyst support | CONSUMER SPAIN
      • Sep 2001 - Aug 2002

      *** MAIN MISSIONS *** o Role of personal contributor between the Product Marketing department and the Sales team with regards to the deployment of the commercial orders entry application (GEDIS). • Testing of the platform, • Creation of a newsletter distributed to sales representatives (report on new features of the application, technical input tips, updates, compatibility between components, etc.)

  • Au Pair in America
    • United States
    • Individual and Family Services
    • 500 - 600 Employee
    • • 1 year AU PAIR
      • Sep 2000 - Oct 2001

      • 1 year as an AU PAIR, graduated from Truman College • 1 year as an AU PAIR, graduated from Truman College

  • ARBORETUM SYSTEMS
    • San Francisco, USA
    • • Translator
      • Jun 2000 - Aug 2000

      *** MAIN MISSIONS *** • Responsible for translating audio softwares used in the movie industry. *** MAIN MISSIONS *** • Responsible for translating audio softwares used in the movie industry.

  • Palais des Papes
    • France
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Operations Assistant
      • Aug 1999 - Aug 1999

      *** MAIN MISSIONS **** Ensure the reception of the public: • Welcome, inform and guide visitors by giving them appropriate directions, • Promote and make visit tools available to the public (guided tours, audio guides, visit rules and procedures, etc.) • Check the tickets entry, Ensure the safety and security of the monument: • Carry out check-in rounds of the monument. *** MAIN MISSIONS **** Ensure the reception of the public: • Welcome, inform and guide visitors by giving them appropriate directions, • Promote and make visit tools available to the public (guided tours, audio guides, visit rules and procedures, etc.) • Check the tickets entry, Ensure the safety and security of the monument: • Carry out check-in rounds of the monument.

  • Festival d'Avignon
    • France
    • Artists and Writers
    • 1 - 100 Employee
    • • Public Services Assistant
      • Jul 1996 - Jul 1998

      **** MAIN MISSIONS **** • Public attendance, • Guide public to their seats in the theater. • Welcome, inform and guide visitors by giving them appropriate directions, • Control the tickets entry, • Check access to professionals, companies, journalists, and inform the people concerned. **** MAIN MISSIONS **** • Public attendance, • Guide public to their seats in the theater. • Welcome, inform and guide visitors by giving them appropriate directions, • Control the tickets entry, • Check access to professionals, companies, journalists, and inform the people concerned.

  • Musée Calvet
    • Avignon, Provence-Alpes-Côte d’Azur, France
    • • Operations Assistant
      • Aug 1995 - Aug 1995

      **** MAIN MISSIONS **** Ensure the people and properties safety: • Ensure compliance with the rules of procedure and the rules of visits and report any gap, • Ensure the smooth running of temporary exhibitions and events organized within the monument. **** MAIN MISSIONS **** Ensure the people and properties safety: • Ensure compliance with the rules of procedure and the rules of visits and report any gap, • Ensure the smooth running of temporary exhibitions and events organized within the monument.

Education

  • Cnam ICH
    RICS (Royal Institution of Chartered Surveyor) level 6, Immobilier
    2022 - 2022
  • BTS Professions Immobilières
    Real estate Advanced Technician Certificate, Real estate
    2020 - 2021
  • City Colleges of Chicago-Harry S Truman College
    Certificate of English, English
    2000 - 2001
  • Université de Montpellier
    Master's degree in Foreign Languages, English / Spanish, applied to Specialized translation, Languages, Specialized translation
    1999 - 2000
  • Université d'Avignon et des Pays du Vaucluse
    Bachelor in Foreign Languages, English/Spanish, applied to International Business, Languages, Economy
    1998 - 1999

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