Stephen Surowiec

Solutions Architect at Hello Tech Support
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Solutions Architect
      • 2017 - Present

  • ITF
    • Fort Collins, Colorado Area
    • OWNER / CONSULTANT
      • Jan 2009 - Present

      Currently available for full-time opportunity Solutions Architect Responsibilities: - Develop and manage new clients and services - Negotiate and manage SLA's - Conduct strategic IT planning with client business leaders - Create individual & team technology training plans for change management Specialties include: - Innovative business leader with a track record of creative problem solving - Deep knowledge and expertise of mobile product development - Business strategy and market analysis for start-up's - Technology assessments & recommendations - Cloud technology solutions and migrations - Developing strategies and processes for transitioning emerging technologies to the enterprise. - Work with, customer, and technology partners to rapidly validate potential solutions, measure impact, and commercialize technology. Show less

    • United States
    • Individual and Family Services
    • Solutions Architect
      • Nov 2012 - Sep 2015

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Interim CIO and IT Deployment Manager
      • Jul 2011 - Feb 2012

      Consultant | with Odell Brewing Company Accomplishments: • Developed IT Roadmap with Odell Leadership Board • Established the first baseline IT operations budget with the office of the CFO • Realized 3 year NPV $180K USD cost savings, executing server migration to cloud services • Ensured successful change management to SAAS solutions through comprehensive training program • Supported key executive environmental/ green initiatives by extending the mission to IT suppliers and vendors IT Budget and Roadmap IT budget and service benchmarking I'm especially proud of the IT policies in the Odell Green IT roadmap which was adopted by the leadership board for reducing e-waste. The roadmap delivers clear environmental objectives and action items resulting in immediate changes. Together we reduced energy consumption and office material waste. Show less

    • Technical Support Specialist
      • Nov 2010 - May 2011

      Strategic Consulting, including secure encrypted backup and private client file "drop box". Reviewed firms needs and implemented new technology including new server implementation and training. Strategic Consulting, including secure encrypted backup and private client file "drop box". Reviewed firms needs and implemented new technology including new server implementation and training.

    • Business Operations Manager
      • Jan 2006 - Feb 2011

      Client management and development, selling our contract Certification services. Working with clients and prospects to develop strategic recruiting and talent acquisition plans. Client management and development, selling our contract Certification services. Working with clients and prospects to develop strategic recruiting and talent acquisition plans.

Education

  • Radford University - College of Business and Economics
    Information Systems
    1997 - 2000
  • Colorado State University
    2003 - 2010
  • Radford University
    Information Systems
    1997 - 2000
  • Howard Community College
    1995 - 1999
  • Virginia Tech - Pamplin College of Business

Community

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