Partner

• Nov 2012 - Present

Sandwalk Partners is a strategic advisory and business improvement agency. We work closely with a select number of clients, providing guidance in developing and executing strategies to overcome business challenges and realise opportunities for growth. Our passion is unlocking opportunities for Australia’s leading visitor attractions, arts and cultural institutions, and entertainment venues, that reduce reliance on government funding, establish sustainable funding sources and create realisable value. Sandwalk is run by executives who have successfully managed and grown complex businesses, executed major transactions and unlocked value. Our real world experience enables us to rapidly understand your specific business needs, effectively confront your challenges and realise full potential. We have extensive experience across private and public enterprise, particularly in the cultural, heritage and tourism sectors. For more information about our services, and a list of current and past clients, go to http://www.sandwalkpartners.com

Board Member/President

• Dec 2008 - Present

The NSW Tourism Industry Council (TICNSW) formed in 2001 as the peak industry body for tourism in NSW. In July 2013, TICNSW amalgamated its operations with the NSW Business Chamber to form the Tourism Industry Division of the Chamber. NSW Business Chamber is NSW's peak business organisation providing businesses with information, advice, products and services. The Tourism Advisory Council is the principal advisory body to the Chamber’s Tourism Industry Division on policy issues affecting the visitor economy.

Governor

• 2010 - Present

WWF-Australia is part of the WWF International Network, the world’s leading, independent conservation organisation. Founded in 1961 we are active in over 100 countries and have close to five million supporters internationally. In Australia and throughout the oceanic region, we work with governments, businesses and communities so that people and nature can thrive within their fair share of the planet’s natural resources. WWF-Australia is part of the WWF International Network, the world’s leading, independent conservation organisation. Founded in 1961 we are active in over 100 countries and have close to five million supporters internationally. In Australia and throughout the oceanic region, we work with governments, businesses and communities so that people and nature can thrive within their fair share of the planet’s natural resources.

Director

• Aug 2003 - Dec 2015

Launched in 2003, Impact Marketing Solutions is a Singapore based boutique hotel loyalty marketing agency which pioneered the use of smart card technology in hotel loyalty programmes. Impact's client list includes major hotels in Singapore, Malaysia, Thailand, The Philippines, Japan and New Zealand. Launched in 2003, Impact Marketing Solutions is a Singapore based boutique hotel loyalty marketing agency which pioneered the use of smart card technology in hotel loyalty programmes. Impact's client list includes major hotels in Singapore, Malaysia, Thailand, The Philippines, Japan and New Zealand.

General Manager, Tourism

• Aug 2006 - Oct 2012

Sydney Opera House (SOH) is Australia’s most significant cultural and tourism asset. It is World Heritage listed, one of the busiest performing arts centres and most visited tourist attractions in the world. SOH Tourism operates as a commercial business generating profit to help fund SOH’s performing arts programme. Responsibilities: * Devising and implementing a significant top-to-bottom restructure, revitalisation and commercialisation of the SOH tourism operation; * Unprecedented growth in visitation (30%); revenue (60%); and profit (220%); * Oversee the development of major new directional strategy for tourism and visitor engagement, developing significant new revenue opportunities and fundamentally altering the Tourism business’s financial contribution to SOH.

Director & Senior Vice-President Operations

• Jan 1995 - Dec 2002

Hotel Dynamics Group was an international sales & marketing agency specializing in providing loyalty, CRM & database marketing solutions to 4 and 5 star hotels, in over 30 countries. Hotel Dynamics Australia (HDA) was launched as a start-up in 1995 in partnership with a former owner of Hotel Marketing International. In 1999, HDA merged with the global operator Hotel Dynamics Group as part of a VC-backed MBO. A corporatization programme followed over the next 3 years, growing the business by over 200%, and leading to the successful sale of the company in 2002.

Director & General Manager Australia & New Zealand

• Jul 1990 - Dec 1994