Experience

Solink

• South Africa
• Business Consulting and Services
• 1 - 100 Employee

• Project Manager Team Lead

  • Mar 2023 - Present

• Project Manager

  • Dec 2021 - Mar 2023

• Customer Success Representative

  • Nov 2016 - Dec 2021

  Looking forward to being a positive addition to the Customer Success Team at Solink!



The Better Software - Simplify Your Business! - Sales/Marketing

• Account Executive

  • Jun 2015 - Jul 2016

  I started out as a Lead Generator with the Better Software Company doing cold calls, and quickly moved up to the Account Executive position. The Better Software Company offers SaaS based software solutions for small businesses. My current duties as an Account Executive include focusing on businesses in my specific verticals (Auto Detailing, Cleaning Services and Websites) and I work with lead generators and other Account Executives to hit specific targets and sales goals. I am in contact… Show more I started out as a Lead Generator with the Better Software Company doing cold calls, and quickly moved up to the Account Executive position. The Better Software Company offers SaaS based software solutions for small businesses. My current duties as an Account Executive include focusing on businesses in my specific verticals (Auto Detailing, Cleaning Services and Websites) and I work with lead generators and other Account Executives to hit specific targets and sales goals. I am in contact with business owners and decision makers to help them simplify and streamline their business and increase their bottom lines. I provide potential clients demos and try to study their workflow and improve on it with them. I am responsible for following up, communicating with potential clients and closing deals with clients. I am very excited to be a part of this growing company and I am glad that I have a chance in helping The Better Software Company become one of the most successful companies from Ottawa! Show less I started out as a Lead Generator with the Better Software Company doing cold calls, and quickly moved up to the Account Executive position. The Better Software Company offers SaaS based software solutions for small businesses. My current duties as an Account Executive include focusing on businesses in my specific verticals (Auto Detailing, Cleaning Services and Websites) and I work with lead generators and other Account Executives to hit specific targets and sales goals. I am in contact… Show more I started out as a Lead Generator with the Better Software Company doing cold calls, and quickly moved up to the Account Executive position. The Better Software Company offers SaaS based software solutions for small businesses. My current duties as an Account Executive include focusing on businesses in my specific verticals (Auto Detailing, Cleaning Services and Websites) and I work with lead generators and other Account Executives to hit specific targets and sales goals. I am in contact with business owners and decision makers to help them simplify and streamline their business and increase their bottom lines. I provide potential clients demos and try to study their workflow and improve on it with them. I am responsible for following up, communicating with potential clients and closing deals with clients. I am very excited to be a part of this growing company and I am glad that I have a chance in helping The Better Software Company become one of the most successful companies from Ottawa! Show less



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Supervisor

  • Aug 2008 - May 2016

  Complete office work such as daily balances, deposits and dairy and product orders Change cash registers, handle large amounts of money Manage breaks and chores, supervise 10 + employees Interview prospective employees Very organized, excellent at multi tasking and repetitive tasks Establish price of goods and tabulate total payment required Relied on to bring down Drive Thru Time Provide information to customers, resolve conflict Stocking, cleaning, ensuring store… Show more Complete office work such as daily balances, deposits and dairy and product orders Change cash registers, handle large amounts of money Manage breaks and chores, supervise 10 + employees Interview prospective employees Very organized, excellent at multi tasking and repetitive tasks Establish price of goods and tabulate total payment required Relied on to bring down Drive Thru Time Provide information to customers, resolve conflict Stocking, cleaning, ensuring store runs smoothly Show less Complete office work such as daily balances, deposits and dairy and product orders Change cash registers, handle large amounts of money Manage breaks and chores, supervise 10 + employees Interview prospective employees Very organized, excellent at multi tasking and repetitive tasks Establish price of goods and tabulate total payment required Relied on to bring down Drive Thru Time Provide information to customers, resolve conflict Stocking, cleaning, ensuring store… Show more Complete office work such as daily balances, deposits and dairy and product orders Change cash registers, handle large amounts of money Manage breaks and chores, supervise 10 + employees Interview prospective employees Very organized, excellent at multi tasking and repetitive tasks Establish price of goods and tabulate total payment required Relied on to bring down Drive Thru Time Provide information to customers, resolve conflict Stocking, cleaning, ensuring store runs smoothly Show less



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• Customer Service Representative

  • Nov 2014 - Jun 2015

  Provide polite and prompt customer service to customers Answering calls and inquiries about our services Rent, inspect, assess, transfer and clean cars Resolving disputes and issues with customers Provide polite and prompt customer service to customers Answering calls and inquiries about our services Rent, inspect, assess, transfer and clean cars Resolving disputes and issues with customers



Canada Post / Postes Canada

• Canada
• Freight and Package Transportation
• 700 & Above Employee

• Data Collection

  • Jan 2014 - Nov 2014

  Collect information from SAP, Ceridian, and TAC Cards Apply basic payroll and benefits regulations Work with sensitive employee files and information Input information into SAP and Excel Analyze employee information and use archived information Collect information from SAP, Ceridian, and TAC Cards Apply basic payroll and benefits regulations Work with sensitive employee files and information Input information into SAP and Excel Analyze employee information and use archived information



Correctional Service of Canada

• Canada
• 1 - 100 Employee

• Data Entry Specialist

  • May 2012 - May 2013

  Data entry into Web IDSS for Infectious Diseases Quality assurance of previous data entry Analyzing and comparison of forms and software for improvements to forms and software Data documentation to be used for various purposes Work with sensitive, personal information Extensive use of Microsoft Office and Outlook Problem solving and critical thinking to solve issues Data entry into Web IDSS for Infectious Diseases Quality assurance of previous data entry Analyzing and comparison of forms and software for improvements to forms and software Data documentation to be used for various purposes Work with sensitive, personal information Extensive use of Microsoft Office and Outlook Problem solving and critical thinking to solve issues



Natural Resources Canada

• Canada
• Government Administration
• 700 & Above Employee

• Financial Service Provider/Imaging Clerk

  • May 2011 - May 2012

  Audit invoices Action employee reimbursement requests Pay supplier bills, perform expenditure adjustments Communicate with employees and suppliers to resolve problems Scan and file financial documents Data entry into Excel, Hummingbird DocsOpen and Adobe Reader Extensive use of Microsoft Office Programs (Excel, Word) and Outlook Trained and well versed using SAP Financial Program Very comfortable with… Show more Audit invoices Action employee reimbursement requests Pay supplier bills, perform expenditure adjustments Communicate with employees and suppliers to resolve problems Scan and file financial documents Data entry into Excel, Hummingbird DocsOpen and Adobe Reader Extensive use of Microsoft Office Programs (Excel, Word) and Outlook Trained and well versed using SAP Financial Program Very comfortable with office equipment such as scanners and faxes Met deadlines and handled stressful situations Scan invoices, confirm and input invoice information into ePayment Show less Audit invoices Action employee reimbursement requests Pay supplier bills, perform expenditure adjustments Communicate with employees and suppliers to resolve problems Scan and file financial documents Data entry into Excel, Hummingbird DocsOpen and Adobe Reader Extensive use of Microsoft Office Programs (Excel, Word) and Outlook Trained and well versed using SAP Financial Program Very comfortable with… Show more Audit invoices Action employee reimbursement requests Pay supplier bills, perform expenditure adjustments Communicate with employees and suppliers to resolve problems Scan and file financial documents Data entry into Excel, Hummingbird DocsOpen and Adobe Reader Extensive use of Microsoft Office Programs (Excel, Word) and Outlook Trained and well versed using SAP Financial Program Very comfortable with office equipment such as scanners and faxes Met deadlines and handled stressful situations Scan invoices, confirm and input invoice information into ePayment Show less