Technical Writer

• Aug 2019 - Present

Optician

• May 2019 - Aug 2019

Learned complex information about optometry to provide patients with excellent eyecare services. Practiced excellent customer service when selling glasses and contacts. Repaired broken and damaged glasses for patients. Assisted in the optical center’s transition to a standalone location after Shopko went out of business. Learned complex information about optometry to provide patients with excellent eyecare services. Practiced excellent customer service when selling glasses and contacts. Repaired broken and damaged glasses for patients. Assisted in the optical center’s transition to a standalone location after Shopko went out of business.

Technology Assistant

• Aug 2015 - May 2018

Initially provided software and hardware support. Duties later expanded to include technical writing projects. Significantly improved tutor training by modernizing employee handbook. Assisted in implementation and management of new website. Wrote and edited content for webpages, emails, and flyers. Initially provided software and hardware support. Duties later expanded to include technical writing projects. Significantly improved tutor training by modernizing employee handbook. Assisted in implementation and management of new website. Wrote and edited content for webpages, emails, and flyers.

Professional Writing Intern

• Sep 2017 - Dec 2017

Wrote proposal informing UWM administration of possible locations for new tutoring center. Completed proposal to College Reading & Learning Association, an international tutor training association, resulting in department’s tutoring center certification. Developed manuals for tutoring technologies, including SMART boards and Blackboard Collaborate software. Wrote proposal informing UWM administration of possible locations for new tutoring center. Completed proposal to College Reading & Learning Association, an international tutor training association, resulting in department’s tutoring center certification. Developed manuals for tutoring technologies, including SMART boards and Blackboard Collaborate software.

Grant Writing Intern

• May 2017 - Aug 2017

Worked individually and collaboratively to create grant proposals in pursuit of funding for VGI. Wrote and submitted grants to renowned company foundations, including WaterStone Bank, Outpost Foods, and TCF Bank. Provided feedback, editing, and revision for grants written by coworkers and interns. Worked individually and collaboratively to create grant proposals in pursuit of funding for VGI. Wrote and submitted grants to renowned company foundations, including WaterStone Bank, Outpost Foods, and TCF Bank. Provided feedback, editing, and revision for grants written by coworkers and interns.