Dining Associate 1

• Sep 2022 - Present

System Engineer

• Dec 2021 - Jul 2022

• Developed a custom bot for an internal project using Microsoft Azure bot framework using LUIS, QNA maker, MongoDb and node.js. • Developed a custom chatbot for the client using microsoft azure bot framework with various functionalities.• Developed the code in C# for getting accurate outputs to the user asked questions.• Developed LUIS, Qna Maker functionalities and making the connection in the code.• Developed various python scripts to fetching the conversation data from the database, fetching application insights data from azure, analyzing frequently asked questions from the conversation data and displaying the top 3 to the user, web scraping the data from the client confluence pages and storing them into databases and excel sheets, storing them as FAQ's in the QNA Maker.• Developed code to send emails to the business with the various monthly reports and storing them in a shared drive.• Complete unit and regression testing of the code. Show less

Assistant System Engineer

• May 2021 - Nov 2021

• Built a chatbot for the client using RASA and Google Dialogflow with Microsoft Teams as the front end for chatbot. Technologies Used : Node.js, C#, Python, mongoDB, SQL• Dialogflow use cases included intent classification, knowledge base implementation, audit and logging, language translation services, database connections using mongoDB.

SQA Engineer 1

• Jun 2019 - Sep 2020

• Analyzed requirements document received from Project Manager for software changes planned in upcoming releases. and developed a set of relevant test cases to be executed.• Developed automated tests using C#, Gherkin, Visual Studio on Cucumber framework.• Conducted regression tests in every sprint.• Worked in 3-member team to develop automated test plans for performance test of company software Touchstone.• Wrote SQL Scripts to interact and automate the fetching of data from the database.• Worked in a core Model team of 20 members for the new version of Touchstone 6.0.• Trained 2 interns on product environment and automation.• Developed a C# application for installation of software which reduced the timing of installation from 1 hour to 10 minutes. Show less

SQA Engineer Intern

• Aug 2018 - May 2019

• Created test plans, test strategy documents and PPTs in line with company standards for review of Touchstone using standard software engineering principles.• Manually tested the test scenarios and then automated them using C#, and then debugged the cases.• Gave a presentation to the Software Development and Quality Assurance teams on the automation framework and over a 100 test cases which were automated.