Volunteer

• Sep 2023 - Present

Front of House

• Jun 2023 - Jul 2023

• Delivered exceptional customer service and ensured a seamless experience for patrons by engaging with them, providing information, answering queries, and creating a welcoming and enjoyable atmosphere for all. • Managed queues and scanned tickets swiftly to minimize wait times, monitored artwork and venue for hazards, maintained security, and managed capacity limits with care. • Delivered exceptional customer service and ensured a seamless experience for patrons by engaging with them, providing information, answering queries, and creating a welcoming and enjoyable atmosphere for all. • Managed queues and scanned tickets swiftly to minimize wait times, monitored artwork and venue for hazards, maintained security, and managed capacity limits with care.

Marketing and Strategy Consulting

• Jun 2023 - Jul 2023

• Collaborated with a diverse global virtual team to develop innovative B2B growth strategies and measures to improve KPIs for a social enterprise whilst focusing on the social impact of businesses. • Conducted extensive organisational and market research to analyse social trends and devised strategies to drive business growth, optimise marketing efforts, achieve a 200% growth in annual revenue, and expand client base, by addressing management and communication challenges. • Collaborated with a diverse global virtual team to develop innovative B2B growth strategies and measures to improve KPIs for a social enterprise whilst focusing on the social impact of businesses. • Conducted extensive organisational and market research to analyse social trends and devised strategies to drive business growth, optimise marketing efforts, achieve a 200% growth in annual revenue, and expand client base, by addressing management and communication challenges.

OSHC Educator

• Oct 2022 - May 2023

• Providing quality before and after school care by assisting staff in devising and implementing fun and educational activity-based indoor and outdoor programs for primary school children, supervising, and interacting with them in positive manners. • Offering a safe, secure, and healthy environment for children to play and develop socially, intellectually, and emotionally by encouraging good behavior, staying attentive and taking prompt action for any issue. • Providing quality before and after school care by assisting staff in devising and implementing fun and educational activity-based indoor and outdoor programs for primary school children, supervising, and interacting with them in positive manners. • Offering a safe, secure, and healthy environment for children to play and develop socially, intellectually, and emotionally by encouraging good behavior, staying attentive and taking prompt action for any issue.

Café All-Rounder

• Jan 2021 - Nov 2022

• Managed multiple tasks in high-volume environment whilst attentively assisting 40-50 customers every hour and maintaining restaurant appearance, advertising signs and displays. • Efficiently prepared and served cafe food and baked goods, properly adhering to customers' dietary requirements and replenished inventory as necessary. • Occasionally operated espresso machines and commercial coffee brewers to create beverages. • Accurately and speedily processed customer orders using the POS system and the digital platform of Mr.Yum Show less

Sales Representative & Brand Ambassador

• Jul 2022 - Oct 2022

• Showcasing product and exciting customers about the benefits of HelloFresh through face-to- face sales presentations and utilising unique sales technology to expand customer base. • Working with sales manager towards weekly and monthly sales targets and KPI’s and achieving a higher than average of 0.52 sales per hour. • Possessing in-depth product knowledge and excelling at building relationships, maintaining relationships with previous customers, and closing deals. • Showcasing product and exciting customers about the benefits of HelloFresh through face-to- face sales presentations and utilising unique sales technology to expand customer base. • Working with sales manager towards weekly and monthly sales targets and KPI’s and achieving a higher than average of 0.52 sales per hour. • Possessing in-depth product knowledge and excelling at building relationships, maintaining relationships with previous customers, and closing deals.

Captioner

• Jan 2021 - Sep 2021

- Used a web-based captioning editor to effectively and accurately capture all audible English speech, sound effects, music, and lyrics in a video file and precisely time the captions to match the audio. - Used coordination, planning and language skills to caption audio according to quality standards and on time. - Used a web-based captioning editor to effectively and accurately capture all audible English speech, sound effects, music, and lyrics in a video file and precisely time the captions to match the audio. - Used coordination, planning and language skills to caption audio according to quality standards and on time.