Experience

KisanKraft Limited

• India
• Machinery Manufacturing
• 100 - 200 Employee

• • Nov 2021 - Present

   As a After Spare Parts Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached. Creating processes and methods to gather supply chain data. Planning the demand and plan for adjust the backend supply chain for smooth operations. Working with cross functional teams to meet supply chain objectives such as inventory entitlement, inventory control and inventory market commitments. Identify and implement process improvements and efficiencies. Finalising SOPs for all supply chain functions. Taking escalations from other departments for supply chain issues on a day-to-day basis. Dealing vendors to assist and supply backend support to production and operations. Preparing budget for warehousing and logistics and ensure adherence to budgets. Responsible for smooth running of the distribution centre operations, ensuring customer satisfaction with respect to accurate & on-time delivery. Defining and monitoring operational KPIs for operational efficiencies. Establishes operational procedures for activities, such as verification of incoming and outgoing shipments, handling of material, and keeping warehouse inventory accurate. Show less

• • Nov 2021 - Present



MAN Trucks India Pvt Ltd

• Bangalore

• Manager SPD (Warehouse)

  • Aug 2012 - May 2022

  Ensure an efficient warehouse operation which is able to fulfil operational and customer demand Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times Drive a zero tolerance mindset for deviation from the use of quality processes to ensure customer deliverables are met fully Understand customer needs and ensure alignment with the needs/commitments of the business Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated system utilizing help of the warehouse team Ensure the relevance and accuracy of all documentation relating to goods in and goods out including labelling of all stock items Ensure that any IT and automated systems are accurate and up to date Identify any systems improvements and drive through recommendations for change Develop and maintain metrics/KPIs, reports, process documentation, customer service logs and training and safety records Create policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems Continuously review ways to aid efficiency, add value and reduce costs as well as delivering continuous improvement initiatives Show less



Sany India

• India
• Machinery Manufacturing
• 700 & Above Employee

• Officer

  • 2008 - Aug 2012

  • Independent handling of Stores & Dispatch related activities in fully Computerize (SAP) Store. • Preparation of Inventory plan and dispatch plan on the basis of Sales. • Preparation and placing of purchase orders for local Purchase. • Co-ordination with field staff, Material follows up with 3PL and parties. • Dealing with the vendors, freight forwarders, shipping lines etc. • Inventory management & Storage Stacking, documentation, disbursement, reorder etc. • Sales Administration like, Order processing, invoicing, transport arrangements. • Stock analysis, stock management, stock auditing and stock reconciliation. • Sales tax forms compliance, status reports for stock transfer / sales, • Handling customer complaints for spare parts &MIS. • Working closely with Sales Team, Service Team, & Finance dept. • To Control the inventory levels within established budget amounts. On-time delivery to Dealer. • Maintaining the stocks in Computer. Sending monthly computerize statements to finance Dept. • Look after day to day dispatches, Quotation Rising, Inward Material, and Dispatch Material. • Stock Maintaining the Mini/Max inventory parts system to include analyzing availability and Customer demands. • Storage and preservation of materials as per Fixed and Flexible location according to the layout of stores. Manage material receipt and inspection programs. • Leading the team of stores personnel. Regularizing & Controlling of incoming & outgoing materials, • Maintaining the record of parts & scrap, Monitoring Non & Slow Moving Items monthly basis. • To ensure material issue on FIFO basis & ABC analysis of each and every item. • Daily receiver monitoring of all incoming & outgoing materials. Show less