Srimanta Mitra

Conversation Designer at Haptik
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Contact Information
us****@****om
(386) 825-5501
Location
New Delhi, Delhi, India, IN

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Credentials

  • Conversation Designer
    Conversation Design Institute
    Jan, 2022
    - Nov, 2024
  • Develop Your HR Management and Leadership Skills
    LinkedIn
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • Conversation Designer
      • Mar 2022 - Present

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Chief People Officer
      • Jul 2020 - Mar 2022

      • Responsible for scaling the team from 12 to 50+ and curating the employee experience through engagement, learning and development, rewards and recognition, and more. • Part of the core team responsible for brainstorming new service verticals and setting up new organizational processes so the company could grow sustainably to become a 100+ member organization.• Some key metrics include 4x Team growth, 2.5x Revenue growth, 2x growth in the number of clients, and 2.5x growth in average customer value. Show less

    • Content Specialist and Marketing Manager
      • Dec 2017 - Jul 2020

      • Started with small accounts and grew into handling important client accounts such as Upgrad, MindTree,ITC Infotech, Times Internet, and more.• Worked on deliverables such as whitepapers, case studies, thought leadership blogs, press releases, andother marketing collaterals. In addition, handled a team of writers for bigger projects and was responsiblefor QC as well.• Grew mentioned accounts between 3x to 10x over the duration of my tenure.

    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Content Writer
      • Jul 2016 - Dec 2017

      • Captured byte-sized insights across their World News, Cars, Technology, and Entertainment categories. • Was the most consistent writer across all categories, garnering praise from senior management. • Had to be let go when the company pivoted from byte-sized content to podcasts. • Captured byte-sized insights across their World News, Cars, Technology, and Entertainment categories. • Was the most consistent writer across all categories, garnering praise from senior management. • Had to be let go when the company pivoted from byte-sized content to podcasts.

Education

  • Ambedkar University, Delhi
    Master's degree, Clinical, Counseling and Applied Psychology
    2016 - 2018
  • Sri Venkateswara College, Delhi University
    Bachelor of Arts - BA, English Literature
    2013 - 2016

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