Experience

Vida Clinics

• United Arab Emirates
• Medical Practices
• 1 - 100 Employee

• Regional Operations Manager

  • Jun 2023 - Present

  Dubai, United Arab Emirates Responsible for the development of and active participation in unit Performance Improvement Projects annually Ensures safe working environment through strict compliance with Hospital Policy and Procedure Responsible for the development, implementation and review of department training programs Participates through team working and collaborative partnerships in identifying & implementing solutions through evidence based practice to demonstrate improvements reflected in… Show more Responsible for the development of and active participation in unit Performance Improvement Projects annually Ensures safe working environment through strict compliance with Hospital Policy and Procedure Responsible for the development, implementation and review of department training programs Participates through team working and collaborative partnerships in identifying & implementing solutions through evidence based practice to demonstrate improvements reflected in clinic. Creates an environment that facilitates staff participation in improvement of quality patient care in a trans-cultural environment Review all/any incidents, occurrences, near misses and complaints within the department & report findings as per the Hospital Policy Coordinates the provision of safe, efficient and economical nursing care for designated area in line with established standards of care, & as per the DHA and the JCIA Applies problem solving techniques and evidence based practice to clinic related issues Attends committees, task forces and activities on behalf of Outpatient Clinics Ensures that there is planned, effective, day-to-day skill mix and staff management Determine and reviews staffing plans and develops a scheduling system for the clinic and reviews regularly as staffing, skill mix and acuity change Forecasts requirements for personnel, supplies and equipment Collaborate with patients, families and health care professionals to achieve optimal patient outcomes Ensures ongoing individual performance appraisals are objectively completed for staff members against set criteria & assists with action plans arising from these appraisals as necessary Counsels and/or disciplines staff when appropriate Promotes the effective orientation, presenting and support new staff, provides a welcoming work environment for new staff and ensures appropriate preceptors are made available to assist with orientation. Monitors and tracks individual progress Conduct clinic meetings and maintains minutes Show less



°CRYO.com

• United Arab Emirates
• Wellness and Fitness Services
• 1 - 100 Employee

• Branch Manager

  • Oct 2022 - Aug 2023

  Dubai, United Arab Emirates - Liaising with healthcare professionals and patients about treatment plans. - Overseeing clinic operations and staff duties. - Keeping medical professionals informed about healthcare administered at the clinic. - Managing the clinic's budget, billing system, and inventory. - Ordering stock and supplies for the clinic. - Overseeing the purchasing, maintenance, and repair of clinic equipment. - Developing procedures to deliver optimal patient care. - Performing the hiring… Show more - Liaising with healthcare professionals and patients about treatment plans. - Overseeing clinic operations and staff duties. - Keeping medical professionals informed about healthcare administered at the clinic. - Managing the clinic's budget, billing system, and inventory. - Ordering stock and supplies for the clinic. - Overseeing the purchasing, maintenance, and repair of clinic equipment. - Developing procedures to deliver optimal patient care. - Performing the hiring, training, and performance evaluation of staff members. - Managing internal and external communications, and answering queries about the clinic. Show less



VLCC International LLC - Middle East and Africa

• United Arab Emirates
• Wellness and Fitness Services
• 200 - 300 Employee

• Clinic Manager

  • Aug 2018 - Sep 2022

  Abu Dhbai - Recruit, hire and coordinate the training of new staff members. - Design and implement business strategies to help the clinic meet organizational goals. - Manage staff by assigning and delegating tasks as needed. - Develop protocols and procedures to improve staff productivity. - Act as a liaison between patients, their families and additional care staff. - Plan and manage the clinic's budget and approve payroll. - Perform quarterly and and annual employee reviews and… Show more - Recruit, hire and coordinate the training of new staff members. - Design and implement business strategies to help the clinic meet organizational goals. - Manage staff by assigning and delegating tasks as needed. - Develop protocols and procedures to improve staff productivity. - Act as a liaison between patients, their families and additional care staff. - Plan and manage the clinic's budget and approve payroll. - Perform quarterly and and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals. - Ensure that all policies and procedures function in accordance with state and federal laws. Show less



Max Clinic

• Malaysia
• Medical Practices
• 1 - 100 Employee

• General Manager

  • Jan 2014 - Apr 2018

  India - Lead major operational change projects on behalf of the departments. - Drive operational improvement through innovation and an improved staff engagement. - Deliver a strong management review and control process with the operational manager including the monthly review and reporting process. - Take an active role in client meetings and proposals for new and existing services including continuous improvement plans. - Develop and maintain good working relationships with the senior… Show more - Lead major operational change projects on behalf of the departments. - Drive operational improvement through innovation and an improved staff engagement. - Deliver a strong management review and control process with the operational manager including the monthly review and reporting process. - Take an active role in client meetings and proposals for new and existing services including continuous improvement plans. - Develop and maintain good working relationships with the senior managers of the client. Support operational managers in calculating uplifts and variations. - Work with the relevant Operation Managers to identify risks, issues and opportunities and ensure that the operations team have plans in place to address them. - Analyze performance trends and opportunities and determine how best the insight from this work can be turned into real performance improvements in the business. Once agreed, support and drive the implementation of this. - Day to day management of the relevant Operations Manager including management of Operational budget, monitoring variations and investigating inconsistencies. Notifying relevant parties of any concerns or disputes with clear plans in place to resolve. - Assist in the strategic planning for future development of the sites’ and the business development of operational services. Show less



Oliva Skin and Hair Clinic

• India
• Wellness and Fitness Services
• 100 - 200 Employee

• Clinic Manager

  • Dec 2012 - Dec 2014

  Hyderabad, Telangana, India - Liaising with healthcare professionals and patients about treatment plans. - Overseeing clinic operations and staff duties. - Keeping medical professionals informed about healthcare administered at the clinic. - Managing the clinic's budget, billing system, and inventory. - Ordering stock and supplies for the clinic. - Overseeing the purchasing, maintenance, and repair of clinic equipment. - Developing procedures to deliver optimal patient care. - Performing the hiring… Show more - Liaising with healthcare professionals and patients about treatment plans. - Overseeing clinic operations and staff duties. - Keeping medical professionals informed about healthcare administered at the clinic. - Managing the clinic's budget, billing system, and inventory. - Ordering stock and supplies for the clinic. - Overseeing the purchasing, maintenance, and repair of clinic equipment. - Developing procedures to deliver optimal patient care. - Performing the hiring, training, and performance evaluation of staff members. - Managing internal and external communications, and answering queries about the clinic. Show less



Elite Clinic

• Estonia
• Hospitals and Health Care
• 1 - 100 Employee

• Center Manager

  • Mar 2009 - Apr 2012

  - Supervise daily administrative operations. - Monitor expenses and suggest cost-effective alternatives. - Create quarterly and annual budgets. - Develop and implement effective policies for all operational procedures and prepare work schedules. - Maintain organized medical & employee records and Monitor administrative staff’s performance - Hire & train new employees and ensure prompt ordering and stocking of medical and office supplies. - Answer queries from doctors, nurses &… Show more - Supervise daily administrative operations. - Monitor expenses and suggest cost-effective alternatives. - Create quarterly and annual budgets. - Develop and implement effective policies for all operational procedures and prepare work schedules. - Maintain organized medical & employee records and Monitor administrative staff’s performance - Hire & train new employees and ensure prompt ordering and stocking of medical and office supplies. - Answer queries from doctors, nurses & healthcare staff and resolve potential issues with patients. - Stay up-to-date with healthcare regulations. Show less