Srijan Santra

Sales Executive at Duniya Safari
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Contact Information
us****@****om
(386) 825-5501
Location
Kolkata, West Bengal, India, IN

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Experience

    • India
    • Travel Arrangements
    • 1 - 100 Employee
    • Sales Executive
      • Oct 2022 - Present

      Duniya Safari had given me the opportunity to flourish my skills, awaken the dormant sales person and tour planner in me and also a platform to learn and grow. Some of my job responsibilities are :- Verification of assigned leads, establishing connection, receiving requirements and pursuing them accordingly. Build and customize tour itineraries as per client requirements. Solve queries of on-trip clients, assisting them with visa and documentation and doing the necessary background work like invoice creation, setting payment installments, verifying and marking payments, etc. Up selling of products that ensure profit to the company and training new joinees with assigned destinations. Show less

    • India
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Executive
      • Mar 2022 - Sep 2022

      Moustache Escapes had provided me the opportunity to build and enrich communication, management, interpersonal skills. Some of my job responsibilities were :- Ensure better reviews and guest experience. Room up selling, ensuring client payments on time and enforcing hostel rules and regulations without hampering guest experience. Ensuring smooth check-in and check-out, an outstanding front desk assistance, and creating a happening and homely environment that every backpacker's hostel desires to have. Working with all the departments and leading a team of 4 people to ensure all the background work like transactions, maintenance, PMS, reviews, guest profiling, etc. Cash handling, recording all transactions in a cashbook and in the PMS software, and daily submission of the same to the accounts department. Ensuring proper training to new joiners, trainees and junior team members on new processes. Show less

    • India
    • Food & Beverages
    • 1 - 100 Employee
    • Barista
      • Jun 2021 - Mar 2022

      Some of my job responsibilities were :- Brewing and preparing various types coffees, shakes, brownies, sundaes,etc as per standard operating procedures of the company. Suggesting the higher authority on product recipes, and customer reviews via proper follow ups. Maintaining inventory, and indenting whenever required. Ensuring training of new Baristas. Area setup, calling for maintenance as and when required, maintaining par stock level, cooperating and coordinating with other members to ensure smooth operations. Show less

Education

  • Institute of Hotel Management
    Bsc in hotel management, Restaurant/Food Services Management
    2017 - 2022

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