Experience

AVIGHNA SYSTEMS PRIVATE LIMITED

• India
• 1 - 100 Employee

• Business planning executive

  • Feb 2021 - Present

  My role as Business Planning Executive responsible for Sales Order Management plays a critical role in coordinating and managing the end-to-end process of creating and fulfilling sales orders within an organization. I'm responsible for ensuring accurate and efficient order processing, maintaining effective communication with traders and brand managers, and optimizing order fulfillment to meet customer expectations. Collaborating closely with sales teams, traders, logistics personnel, and finance teams to ensure smooth order execution and customer satisfaction.Receive and review sales orders, ensuring accuracy, completeness, and adherence to pricing and discount policies. Enter orders into the sales order management system accurately and promptly.Validate order details, including pricing, product availability, delivery timelines, and customer credit status. Collaborate with sales teams, customer service representatives, and other departments to resolve any order-related issues or discrepancies.Proactively communicate with customers regarding order status, delays, or changes. Address customer inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction.Generate sales reports, analyze order patterns, and provide insights on sales trends, order volumes, and customer behavior. Identify opportunities for process improvement, cost optimization, and sales growth.Ensure adherence to legal and regulatory requirements, including data privacy, export controls, and customer compliance standards. Identify and mitigate risks associated with sales order management. Show less

• Executive

  • Feb 2021 - Sep 2022



Tionale Pte Ltd

• Singapore
• Wholesale
• 1 - 100 Employee

• Business planning executive

  • Feb 2021 - Present

  My role as Business Planning Executive responsible for Sales Order Management plays a critical role in coordinating and managing the end-to-end process of creating and fulfilling sales orders within an organization. They are responsible for ensuring accurate and efficient order processing, maintaining effective communication with traders and brand managers, and optimizing order fulfillment to meet customer expectations. Collaborating closely with sales teams, traders, logistics personnel, and finance teams to ensure smooth order execution and customer satisfaction. Receive and review sales orders, ensuring accuracy, completeness, and adherence to pricing and discount policies. Enter orders into the sales order management system accurately and promptly. Validate order details, including pricing, product availability, delivery timelines, and customer credit status. Collaborate with sales teams, customer service representatives, and other departments to resolve any order-related issues or discrepancies. Proactively communicate with customers regarding order status, delays, or changes. Address customer inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction. Generate sales reports, analyze order patterns, and provide insights on sales trends, order volumes, and customer behavior. Identify opportunities for process improvement, cost optimization, and sales growth. Ensure adherence to legal and regulatory requirements, including data privacy, export controls, and customer compliance standards. Identify and mitigate risks associated with sales order management. Show less



Merit

• United Kingdom
• Information Services
• 700 & Above Employee

• Research Analyst

  • May 2019 - Jan 2021

  As a Research Analyst I played a crucial role in gathering, analyzing, and interpreting data to provide valuable insights and support strategic decision-making to our clients. I was responsible for conducting thorough research, collecting relevant data from Amazon, and presenting findings in a clear and concise manner. Proficiency in using Excel. I conducted quality checks on research methodologies, data integrity, and analysis processes to ensure accuracy and reliability of results. As a Research Analyst I played a crucial role in gathering, analyzing, and interpreting data to provide valuable insights and support strategic decision-making to our clients. I was responsible for conducting thorough research, collecting relevant data from Amazon, and presenting findings in a clear and concise manner. Proficiency in using Excel. I conducted quality checks on research methodologies, data integrity, and analysis processes to ensure accuracy and reliability of results.



Provet Pharma Private Limited

• India
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Summer Intern

  • May 2018 - May 2018



Indian Overseas Bank

• India
• Banking
• 300 - 400 Employee

• Summer Intern

  • Apr 2018 - Apr 2018