Head of Product

• Jun 2022 - Present

Senior Product Manager

• Apr 2021 - Jun 2022

Product Manager

• Jan 2021 - Mar 2021

Product Manager

• Mar 2020 - Sep 2020

Product Owner - Cloud Products

• Dec 2018 - Mar 2020

Lead the Cloud products initiatives across the business. ______________________________________ Key highlights - Define / refine the roadmap, and scope it for forthcoming releases - Define competitive positioning of the product and align product strategy to maintain position - Analysed data to inform the prioritisation of the development of product features - Collaboration with UI/UX team to refine user experience - Measured product performance against set success criteria -- Reduced support cases by 80% by better prioritising end-user pain points -- 3x growth in paid user base for NVivo Transcription - Collaboration with different functions: Engineering, Marketing, Customer success, Product Support, Legal, Finance, Sales - Assess feedback from customers to gain insights (via Hotjar, Interviews and Customer support) to drive product roadmap - Lead multiple teams to provide clarity on the vision, 'what' needs to be built and 'why' - Manage stakeholders expectations and keeping them updated Show less

Senior Product Owner

• Dec 2017 - Dec 2018

Product lead, Initiator, Customer centric, Collaborator, leading high performing teamsDriving product strategy towards achieving the vision for solution (Autodesk Drive); by maximizing the value with team's contributions. Experience in software development lifecycle from concept to launch in a scrum based agile development environment.______________________________________Key highlights- Product responsibility of Autodesk Desktop Connector (Mac) & File Operations System service (both serving vision for Autodesk Drive)- Working closely with multiple scrum teams, stakeholders, product management team and customers- Manage stakeholders and their expectations- Helping the scrum teams get clarity on the vision, what needs to be built and why.- Participate in defining the MVP along with Product management team- Working closely with Scrum masters & developers in a scrum based agile development model- Maintain and prioritize the product backlog and roadmap- Prepare and define incremental release plan & schedule- Collaboration with different functions such as Legal, Marketing, Customer success- Plan & execute Beta program to receive early feedback from customers. Incorporate feedback into the product ensuring high value and quality.- Strong collaboration, communication, organisational and interpersonal skills- Security mindset - keeping the Cloud and Application Security on priority during development___________________________________Above & BeyondLeading site-wide Hackathon initiative with a team (of 6) to foster innovation and collaboration from past few years-- Lots of innovative ideas turning into features/tools and some going for being filed as patents.Initiative to bring Autodesk Singapore developer engineering community as part of the platform to share new technology & best practices-- More than 15 workshops conducted by the developers for fellow engineering community-- Fostering the culture of sharing, collaboration & nurture the community Show less

Product Owner

• Apr 2016 - Dec 2017

Product lead, Initiator, Technology speaker, Collaborator, Security champion___________________________________Key highlights- Closely working with the scrum teams to get clarity on product vision- Breakdown of the project feature into epics and user stories.- Articulating the requirements into roadmap and keeping the backlog healthy for better planning and execution- Constantly keeping the product management team & senior stakeholders updated and managing their expectations- Collaborated with various teams in deploying the platform based service onto Autodesk cloud and leverage the functionality in consistent way- Elevated security level for products and services (Java, C# based) by leading software security efforts within the product division. Lead the efforts with the team of champions representing different scrum teams. Worked closely with Autodesk's core security team.___________________________________Above and beyondInitiated and led Singapore site-wide Hackathon initiative with a team of 5 colleagues passionate about innovation-- More than 25 new ideas. Some made their way to Autodesk products as features/services, other ideas developed as tools enhanced productivity and efficiency of engineering teamsAutodesk Technical Summits are significant part of Autodesk's engineering culture-- Presented Software Security best practices around Incident Response-- Presented the platform's functionality and benefits with the intent of sharing and adoption Show less

Sr. Software Engineer | SW Security Champion

• Sep 2013 - Apr 2016

Initiator, Collaborator, Security champion______________________________________Key highlights- Contributed towards developing a platform based application & service which supports customers of Autodesk's products to take their complex engineering data onto Autodesk Cloud.- Developed the highly critical functionality as part of fully functional and self managed agile scrum team

Computer Scientist

• Jan 2011 - Sep 2013

Problem solver, Innovator, Pro-active member of Adobe Acrobat incident response group, Passionate developer___________________________________Key highlights- Facilitated Sprint planning, backlog grooming, review and retrospectives for the scrum team to effectively execute in an agile based model- Improve incident response time w.r.t fixing and delivering security updates to Adobe Acrobat/Reader customers (millions of them)- Contribute towards developing cross-platform light weight refresh manager application to keep Acrobat/Reader users always up-to-date and secure from software vulnerabilities- Define process and align the teams to follow best practices in order to achieve aggressive timelines during incidents (esp. Zero-days).___________________________________Innovation- Have been granted a US Patent (US9117116B1) after successfully developing the POC of a cloud based document management idea with fellow team members--- See accomplishments section for more information Show less

Senior Member of Technical Staff

• Feb 2008 - Dec 2010

Experienced developer, Consulted multiple product teams on Adobe's licensing technology, Initiated the development of brand new application after receiving customer's feedback___________________________________Key highlights- Responsible for implementing creative cloud features into multiple Adobe products (Windows & Mac)- Developed cross platform application (from scratch) to resolve licensing/install related issues. Highly used by technical support teams and advanced users.

Member of Technical Staff

• Jul 2006 - Feb 2008

Quick learner, Enthusiastic fresher, Curious about new ways of solving customer problems___________________________________Key responsibilities- Responsible for implementing licensing functionality for multiple Adobe products (Windows and Mac)- Automation of API implementation to ensure high quality

Intern

• Jan 2006 - Jul 2006