sridhin nk

Service Manager at Cosmos Sports World LLP
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Malayalam Full professional proficiency
  • Tamil Full professional proficiency
  • Hindi Professional working proficiency

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Experience

    • India
    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Service Manager
      • Jul 2021 - Present

    • United Arab Emirates
    • Civil Engineering
    • 100 - 200 Employee
    • Mechanical Engineer
      • Jul 2015 - Aug 2020

    • bodyshop service advisor
      • Nov 2013 - Dec 2014

      • Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop • Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers • Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe • Raising Warranty approvals and service orders • Raising special orders for parts not available and following up to keep customer informed • Preparing invoices on internal systems and arranging for active delivery of vehicles • Following up payments of credit customers and ensuring collection within stipulated time • Regularly monitoring orders raised and ensuring timely billing • Conducting post service follow up to ensure customer satisfaction. Show less

  • Honda
    • calicut
    • bodyshop service advisor
      • Apr 2013 - Oct 2013

      • Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop • Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers • Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe • Raising Warranty approvals and service orders • Raising special orders for parts not available and following up to keep customer informed • Preparing invoices on internal systems and arranging for active delivery of vehicles • Following up payments of credit customers and ensuring collection within stipulated time • Regularly monitoring orders raised and ensuring timely billing • Conducting post service follow up to ensure customer satisfaction. Show less

Education

  • svs college of engineering
    Bachelor's Degree, BE MECHANICAL ENGINEERING
    2009 - 2013
  • M C C H S S
    Malabar Christian College Higher Secondary School, PLUS TWO-SCIENCE
    2006 - 2008
  • M C C G H S S
    High School, S S L C
    2002 - 2006

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