Experience

DDM CONCUT

• United States
• Construction
• 1 - 100 Employee

• Salesforces Lightning Developer

  • Jul 2022 - Present

  • Used Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and debugging and analyzing logs. • Development of asynchronous processes using batch, schedulable, future and queueable approaches. • Designed and implemented archiving of data using Batch Apex and Scheduling. • Develop Apex triggers, apex classes, batch apex and schedule apex to automate the business processes. • Implemented service cloud functionality like case management, field service management and CTI integration • Experience with Web testing through REST API using Rest Explorer in Workbench, POSTMAN REST client for Chrome. • Undertake development of SFDC reporting tools, systems documentation and technical process flows. • Designed and developed workflows and Process Builders to automate the business processes. • Created workflow rules, defined related tasks, email alerts, and field updates. • Designed, and developed the custom objects, record types, formula fields, validation rules, page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities. • Release Management (Managing different Salesforce instances and Releases) and involved in • Responsible for migrating existing data (Accounts, Contacts, Events and Tasks) from legacy systems to Salesforce.com using data Loader. • Developed deactivation model using LWC. • Developed dispatch events using LWC. • Basic enhancements in the existing LWC components. • Created Lightning web components (LWC) and apps combining Lightning Design system, Lightning App Builder and Lightning Component features. • Implemented Salesforce Lightning web components (LWC) for small set of users within the organization, developed Lightning components and server-side controllers to meet the business requirements. • Writing Lightning web components (LWC) to meet business requirements. • Implemented Salesforce Development Cycle covering extensively in Sales Cloud, Service Cloud and Call Center Show less



Intel Corporation

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Salesforce Developer

  • Feb 2021 - Jun 2022

  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse. • Created Visualforce pages with fields, buttons and using various components to invoke methods. • Using controllers and embedded JavaScript and HTML as needed. • Designed, and developed Apex Classes, Controller Classes, and extensions for various functional needs in the application. • Implemented web-based case management automation - Web to Case (on Case Object) to track and solve customer's issues. • Implemented CPQ System to improve user experience in the Quoting process using Salesforce. • Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry. • Worked on CPQ project to handling issues on ongoing project. • Implemented data models related to CPQ and CLM. • Delivered system specifications and changes in CPQ and CLM. • Installed Pervasive Data Integrator from the AppExchange for two-way integration with a JD Edwards ERP system. • Wrote SOQL and SOSL statements within custom controllers, extensions. • Involved in end to end testing and configuration enhancements for the CPQ and CLM functionalities. • Involved in data cleanup and mapping in data migration project. • Worked on Sales and Service Cloud communities sharing business process extend them across offices and departments, and outward to customers and partners. • Used force.com IDE for developing custom applications. • Wrote Test Plan and Test Case. Involved directly with Test Team and did bug fixing using Clear Quest. • Created Managed Package using Eclipse. Migrated from sandbox to production using FORCE.IDE Show less



Micro Focus

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Salesforce Developer

  • Sep 2019 - Jan 2021

  • Worked on creating and maintaining various support cases and business processes on SFDC Chatter Plus. • Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation. • Worked with various salesforce.com Objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards. • Developed various Custom Objects, Tabs, Components and Visualforce Pages. • Maintained user roles, security, profiles, and workflow rules wherever necessary. • Worked with Encryption project to support Corporate Security directive to encrypt all sensitive data at rest within Production environments. • Defined lookup and master-detail relationships on Objects and created junction Objects to establish connectivity among Objects. • Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard. • Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into SFDC. • Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in application. • Migrated data from external sources and performed insert, delete, upset, export operations on millions of records. • Created reports and dashboards using Wave Analytics. • Involved in integration of Salesforce CPQ/CLM with third-party domain (AEM) using web services supporting team to implement the ecommerce functionality. • Created workflow rules and defined related tasks, email alerts, and field updates. • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom Objects. • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people. • Developed strong preferences for Agile, created design document that details system and Products, and updated cost of items of resources. Show less



Nevron Company

• Slovenia
• Media Production
• 1 - 100 Employee

• Salesforce Administrator

  • May 2018 - Aug 2019

  • Ensure reporting is created and structured to inform Management on the performance of teams and the businesses • Ensure reporting is created and structured to provider Management on the health of teams and the business • Develop effective data management processes and data governance • Performs routine Salesforce data management/cleanup tasks • Manage all ongoing projects related to Service Cloud including interfacing with development and/or IT teams • Create and maintain system documentation for fields, processes and workflows • Create profiles and permissions documentation, governance framework, data mapping, and reporting and dashboard building • Gathered Business and Functional Requirements (BRD, FRD), during JAD sessions, interacted with the stakeholders, developers, Project Manager and SME’s to formulate Business Processes. • Determined and documented the As-Is and the To-Be (future) business process flows. • Worked in Cross Functional team environment, served as a liaison between SME’s, Project Manager, and stakeholders to ensure accuracy in the SFDC implementation and other business requirement. • Worked as Production Support to help end-users in Login issues, workflows, reports and dashboards, and scheduling processes. • Implemented the web to lead functionality and setup the templates for the auto response emails. • Set up partner portal where partners used Salesforce CRM to submit their deals for registration. • Imported data using Import Wizard, Apex Data Loader for obtaining Lead and Contacts information. • Used sandbox mode for testing and migrated the code to the production instance in installments. • Optimized the Service Cloud to measure the impact of new product releases, including whether they are increasing or decreasing the number of calls for support. • Designed and developed User Interfaces for Sales Force users as per requirements. Show less



Minuscule Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Java Developer

  • Feb 2014 - Apr 2018

  • Used Eclipse in developing different J2EE components • Used Servlets, JSPs and Struts framework. • Actively coordinated meetings and followed up with the clients for gathering project requirements and specifications. • Analyzed the requirements and designed the ER diagrams in accordance with the specifications. • Responsible for developing some of the PHP based frameworks. • Developed the programs using HTML, JSP, XML, and Servlets. • Responsible for executing the JAVA web applications on application server. • Developed SQL Queries and stored procedures in SQL Server for retrieving the data from the database. • Extensively used the JSP in the view side of MVC. • Preparing the design documents and review with analysis team, development team and testing team. • Extensively worked on presentation layer and simulators developed with Struts. • Used JNDI lookup for getting the Connection Objects. • Involved in validating the form using Struts validation framework. • Used SQL Queries and Stored Procedures extensively in retrieving the contents from SQL Server. • Responsible for the Analysis and detailed Design of the Database Tables. • Used JSP for taking the user input and sending it to the Java business classes. • Used Photoshop to design buttons and menus for the website. • Designed and developed various Core and Advanced Java application modules using Applets, Swing, AWT and Threading. • Involved in coding of Action Classes and Model Classes. • Used WebSphere application server. Show less