Srey Pov ( Ivy ) Hong

Senior Business Development Manager at Forte Insurance (Cambodia) Plc
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Contact Information
us****@****om
(386) 825-5501
Location
Cambodia, KH

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Experience

    • Cambodia
    • Insurance
    • 100 - 200 Employee
    • Senior Business Development Manager
      • Jan 2022 - Present

    • Business Development Manager
      • Jan 2019 - Present

    • Assistant Manager Business Development
      • Jan 2017 - Jan 2019

      1. Management Responsibility• Lead the team to achieve performance goals by setting clear tasks and account abilities.• Plan and evaluate the operation flow to ensure effectiveness and efficiency • Correct any negative emotion, wrong attitude and behavior of each subordinates2. Client Service Responsibility• Ensure inquiries from both internal and external customers are handled professionally• Maintain high customers retention ratio at least 85% as planned• Coordinate customer’s claim process with claim department 3. Travel Insurance Responsibility• Develop new profitable channels with potential travel agents• Increase sales volume with existing travel agent partners• Handle all inquiries, travel agent training, and supports to travel agencies• Update and Manage brand awareness to general customers and travel agencies• Plan and evaluate the operation flow to ensure effectiveness and efficiency for Travel Insurance Show less

    • Senior Business Development Officer
      • Oct 2015 - Jan 2017

      • Develop new customer programs and maintain its effectiveness.• Establish and build new relationships with existing and potential clients that have prospective business that meets the companies underwriting criteria• Maintaining and providing after sales services to existing client in order to keep • Develop an in depth understanding of available company’s products• Coordinate any marketing campaigns to attract new prospects• Conduct products training and presentations• Provide feedback to the underwriting department to ensure quality service and underwriting standards are maintained• Assist in general department matters when required• Demonstrate business planning skills to achieve visitation & sales target Show less

    • Hong Kong
    • Financial Services
    • 700 & Above Employee
    • Supervisor- Sales Initiatives
      • Feb 2014 - Jun 2015

      -Develop new customer programs and maintain its effectiveness -Promoting all customer program to target customers and relevant stakeholders -Make presentations to HNI/ Partner Corporations. -Prepare weekly and monthly progress report relevant to the programs -Liaise with other departments on matters relating to daily sales activities. -Build effective relationships both within and outside the department; -Seek input from and maintain effective ongoing communication with others department -Perform other duties/target as assigned by Head of DSSC Show less

  • G Gear Co., Ltd ( LG )
    • #35A, St. 390, Phnom Penh, Cambodia
    • Assistant Managing Director
      • Jan 2013 - Jan 2014

      - Implement Marketing plans for BrandShops within the allocated budget and provide feedback to management on execution of approved plans - Coordinated with relevant operational personnel such as sales, corporate communication, and marketing team - Monitor BrandShop performance through sales tracking, marketing revision, and customer relationship - Control on Brandshop quality management including customer relationship management and promoters and shop management - Implement other necessary tasks as assigned by Managing Director Show less

    • Business Development Executive
      • Nov 2012 - Jan 2014

      • Develop business plan and strategies for One-Stop Event Management • Produce necessary marketing materials, presentation, and meeting with clients • Maintain business long term relationship with potential clients and business partners • Arrange group meeting and keep track of team feedback on management. • Develop business plan and strategies for One-Stop Event Management • Produce necessary marketing materials, presentation, and meeting with clients • Maintain business long term relationship with potential clients and business partners • Arrange group meeting and keep track of team feedback on management.

    • Business Consulting and Services
    • 700 & Above Employee
    • Team Leader of SME Survey and Financial Services Research
      • Oct 2012 - Dec 2012

      • Prepare SME one to one group discussion and focus group dinner of major SME business owners hosted by McKinsey & Company • Lead and guide team members to do the survey and interview with Small and Medium Enterprise owners for their view on financial services and products in Cambodia • Do the mysterious shopping and interview with prominent banks in Cambodia • Collect and analyze necessary data for producing report of the survey • Prepare SME one to one group discussion and focus group dinner of major SME business owners hosted by McKinsey & Company • Lead and guide team members to do the survey and interview with Small and Medium Enterprise owners for their view on financial services and products in Cambodia • Do the mysterious shopping and interview with prominent banks in Cambodia • Collect and analyze necessary data for producing report of the survey

    • Liaison Officer and Master of Ceremony for ASEAN
      • 2011 - Nov 2012

      - Keep the event running on time - Make comments which "bridge" between segments of the meeting - responsible for introducing every speaker and others who are playing a role in the program during ASEAN Summit - Address the gathering and briefly explain the nature of the event to be presented - Create a friendly and receptive atmosphere for the meeting - Introduce the various speakers for the event in such a way that it is made easier for the speaker to do his/her best, by putting both the speaker and the audience at ease - Facilitate and participate in meetings and committees with stakeholder ministries - Assist and liaise the delegates to understand the program’s schedule of the ASEAN meetings Show less

    • Cambodia
    • Human Resources
    • 1 - 100 Employee
    • Business Development Specialist
      • Nov 2011 - Oct 2012

      - Share business meeting with professional recruitment to update business result and key learning the progress of the key project - Responsible for planning, implementation, of the strategies for talent source team and the overall business strategies. - Provide periodic feedback and evaluation about the business strategies to TST team to implement the business plans. - Follow up and implement with excellence and track the result all the project implementation and readjust the plan to be successful - Monitor closely with sale team about promotion and implement it with excellence - Develop and build partnership with Non-Government Organizations and Universities in Cambodia Show less

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Free lance Interpreter
      • 2011 - 2011

    • Private English Teacher
      • 2009 - 2011

Education

  • University of Cambodia
    BA, Economics
    2008 - 2012
  • Sisowat High School

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