Sarah Renaud

President and Founder at TerreTech
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Contact Information
Location
Greater Toronto Area, Canada, CA
Languages
  • French -

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Richard White

Sarah was a client of mine at Loyalty Managment UK and as such was key to SITEL being able to align our delivery to the goals LMUK had defined for the project. Sarah is a highly dynamic and intellectually strong operator who provided me with a detailed and structured relationship platform within the project This along with her always being availble with guidance and encourangement ensured that the various service delivery partners in the project jointly drove through challenging times of the project to get the best outcome for LMUK. As a client she was wonderful to work with and I would not hesitate in working with her again.

David Lanning

Sarah is an experienced sales professional who has excellent communication skills. Sarah works in the sales team at RightNow Technologies and has consistently demonstrated her ability to listen to customers, formulate a solution and then use her polished presentation skills to gain concensus and commitment on her recommendations. Sarah maintains her technical and business accumen through formal training and has an established 'network of experts' that she calls upon when the subject matter requires deep expertise. Sarah's personal commitment to excellence is evident in every aspect of her work and is well respected by the customers that she supports.

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Experience

    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • President and Founder
      • Mar 2020 - Present

      Founder and President of TerreTech, a Canadian technology consulting and business development firm for the Built World – with a focus on commercial real estate. TerreTech served as the exclusive Canadian sales channel partner for InteliGlas, North America’s first SMART building solution for mid-size office buildings. Featuring remote monitoring and control, AI autonomous action, cost-saving algorithms, and predictive analytics, the InteliGlas solution generates impressive ROI. The office building systems are aggregated and delivered on a single pane of glass; that is on a PC/MAC/iPad and smartphone platform in order to deliver the following: • Enhanced branding and asset value, increased NOI • Energy savings of over 20% and consumption of +30% • Prolonged equipment life and operations level of 9999% • Micro-climatization of the building for consistent temperature, humidity, and luminosity • Efficient deployment of human capital – stress relief • Dynamic operation changes based on occupancy patterns. • Cybersecurity for the building asset • Clean air by InteliGlas, to rid mold, bacteria, and other environmental concerns Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • National Integrator Partner
      • Mar 2020 - May 2022
    • Canada
    • Real Estate
    • Principal/ Owner
      • Feb 2013 - Mar 2020

      Since launching Rosacre Corporation (previously known as SJR Consulting), engaged in a variety of paid and pro-bono consulting, project management and sales leadership positions within the health & wellness, construction, education and not-for-profit sectors, most notably: - Project management of two back-to-back custom home developments overseeing initial architectural design, interior design, and project/trade management to ensure project completion was timely and on budget; - Strategic consulting, program and event management for not-for-profit educational institutions; - Sales Consulting with Beautycounter, a leading-edge Certified B Corporation, that delivers safer skin and cosmetic products. Show less

    • Events Services
    • Channel Director
      • Feb 2006 - Feb 2013

      After serving in both solution consulting and PMO roles as well as helping to launch and expand RightNow/Oracle Service Cloud Canadian business, became Channel Director in 2010. Responsible for the indirect sales and management of partners in Canada as well as strategic partners in Latin America. Surpassed annual revenue goals in first year of position and attained President's Club status. RightNow grew from $10M to $200M in annual revenue culminating in RightNow's sale to Oracle for $1.5B in January 2012. Show less

    • Canada
    • Capital Markets
    • 200 - 300 Employee
    • Contact Centre Technology Project Manager
      • Dec 2002 - Dec 2003

      Relocated to England and secured a position within a fast growing organization, helping to launch Britain’s largest and most successful loyalty program (under the name 'Nectar') up until its sale to Aimia. Managed the technology solutions of its outsourced Contact Center with internal and external stakeholders to enable the company to support the demands of significant customer growth in an extremely short timeframe. Specific job functions included: i) Ensured Contact Center desktop infrastructure powered by Siebel Solutions performed optimally to support broader strategic business goals; ii) Researched, evaluated and supported implementation of various technology solutions to support multi-channel environment including IVR, Contact Center desktop applications and online websites for core Nectar program as well as Nectar's partners; iii) Collaborated with other business units within the company to plan, design and execute new initiatives within Contact Center that met or surpassed corporate strategic goals. Show less

    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant
      • May 2000 - Sep 2002

      Responsible for the design, implementation and execution of customer relationship driven technology solutions across a range of industries. Responsible for the design, implementation and execution of customer relationship driven technology solutions across a range of industries.

    • Brazil
    • IT Services and IT Consulting
    • Consultant
      • Dec 1998 - May 2000

      Responsible for the design, implementation and execution of customer relationship driven technology solutions across a range of industries. Responsible for the design, implementation and execution of customer relationship driven technology solutions across a range of industries.

Education

  • Queen's University
    Bachelor of Arts - BA (Honors), Geography/Politics
    1992 - 1996
  • Information Technology Institute
    Post Graduate Certificate Information Technology, Applied Information Technology
    1997 - 1998

Community

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