Experience

FCOOS Technologies Pvt Ltd

• India
• Computer and Network Security
• 1 - 100 Employee

• Support Engineer - IT Infrastructure

  • Dec 2021 - Present



3AG NETWORK SOLUTIONS PVT LTD

• 1 - 100 Employee

• System Administrator

  • Feb 2020 - Jul 2020



EMKE Group

• Retail
• 700 & Above Employee

• IT Support Technician

  • Mar 2019 - Jan 2020

  • Installation of EPOS System and providing training to the staff • Installing & Maintaining SQL Server 2008 R2• Providing Back-end IT support• Monitoring CC TV & taking backups• Troubleshooting Hardware, Network & Software problems• Reporting Software problems to the Programmer• Reporting to the Management regarding stock, purchase, sales & rates of products. • Installation of EPOS System and providing training to the staff • Installing & Maintaining SQL Server 2008 R2• Providing Back-end IT support• Monitoring CC TV & taking backups• Troubleshooting Hardware, Network & Software problems• Reporting Software problems to the Programmer• Reporting to the Management regarding stock, purchase, sales & rates of products.



EMKE Group

• Retail
• 700 & Above Employee

• IT Support Technician

  • Feb 2016 - Dec 2016

  • Installation of EPOS System and providing training to the staff • Installing & Maintaining SQL Server 2008 R2• Providing Back-end IT support• Monitoring CC TV & taking backups• Troubleshooting Hardware, Network & Software problems• Reporting Software problems to the Programmer• Reporting to the Management regarding stock, purchase, sales & rates of products. • Installation of EPOS System and providing training to the staff • Installing & Maintaining SQL Server 2008 R2• Providing Back-end IT support• Monitoring CC TV & taking backups• Troubleshooting Hardware, Network & Software problems• Reporting Software problems to the Programmer• Reporting to the Management regarding stock, purchase, sales & rates of products.



Elite Supermarket

• Electronic Data Processing Assistant

  • Feb 2014 - Dec 2015

  • Installing & Maintaining SQL Server 2008 R2• Installation of EPOS systems• Monitoring VPN Network & SQL Replication• Installing & Configuring Modems (BSNL Broadband & FTTH), WAN Routers & Switch • Providing Back-end IT support• Monitoring CC TV & taking backups• Troubleshooting Hardware, Network & Software problems• Reporting Software problems to the Programmer• Reporting to the Management regarding stock, purchase, sales & rates of products.• Providing training to new billing & data entry staff



Ahalia Foundation Eye Hospital

• Wellness and Fitness Services
• 100 - 200 Employee

• Technical Assistant (IT)

  • Mar 2011 - Mar 2013

  • Implementing and maintaining Local Area Networks & Systems• Troubleshooting network, hardware and software issues• Providing support on IT related issues to all regional centres throughout Kerala• Configuring and troubleshooting Microsoft Outlook and Outlook Express• Checking Server backups and updates• Providing training and guidance to the Junior Technical Assistants• Reporting daily work status to the HOD • Implementing and maintaining Local Area Networks & Systems• Troubleshooting network, hardware and software issues• Providing support on IT related issues to all regional centres throughout Kerala• Configuring and troubleshooting Microsoft Outlook and Outlook Express• Checking Server backups and updates• Providing training and guidance to the Junior Technical Assistants• Reporting daily work status to the HOD