Customer Application Developer

• Sep 2021 - Present

Being part of team at Evari to provide customized solutions to insurers to quickly launch their new products.

Software Engineer

• Sep 2021 - Oct 2021

Software Engineer

• Nov 2020 - Sep 2021

Systems SupportIntra-logistics Automation.SynQ by SwisslogLevel 2 Technical Support Systems SupportIntra-logistics Automation.SynQ by SwisslogLevel 2 Technical Support

Technical Lead

• Jul 2014 - Feb 2020

• Designed responsive and cross-platform web based user interfaces using HTML, CSS, JS, jQuery and Bootstrap.• Developed and deployed high quality software using different technologies including Java EE, JSP, SQL and UNIX while working as a Java Developer.• Built complex SQL queries to retrieve data from the database using JDBC for application development, support and data analysis.• Increased application performance by optimizing SQL queries using Oracle hints including indexing and parallelism.• Developed technical solutions to diverse operational problems and deployed reusable codes.• Served as Subject Matter Expert for multiple client applications and primary point-of-contact for project management staff.• Debugged and resolved technical problems that aroused in existing Java based applications and legacy COBOL based applications.• Automated certain manual tasks using Java, UNIX and SQL as part of L2 and L3 production support.• Implemented "process improvement plans" to increase system availability and cost reduction.• Reduced system downtime by designing and developing an application using React, Node and REST APIs to monitor the servers and applications.• Fixed major long-standing production issue in a client application using UNIX shell scripting.• Provided frequent status reports to clients and leadership as per the agreed SLA.• Managed a technical support team of 8 personnel in a major US-based client project in TCS.• Planned and assigned appropriate tasks to the team members.• Provided continuous feedback to the teammates during performance evaluations based on the predefined goals.• Achieved individual/team goals by conducting team meetings frequently.