Experience

FYNSEA LINES & LOGISTICS PVT LTD

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Executive - HR & Admin

  • Feb 2021 - Present



Live Connections

• India
• Human Resources Services
• 700 & Above Employee

• Senior Partner Sourcing ( Logistics & Freight forwarding )

  • Jul 2018 - Jan 2021

  * Experienced Global level End to End recruitment in IT & Non IT recruitment for top MNCs.* Experienced in handling Logistics, Freight Forwarding, BFSI, IT, Manufacturing, Pharma & FMCG,.* Bulk hiring* Coordinate with the clients and keeping track of responses and shortlisted candidates.* Recruitments utilizing various sourcing method like Web portals. (i.e. Naukri, TimesJobs, Shine, Monster)* Sourcing of candidates (Head Hunting, database, referrals, and portals) as per the client requirements. * Conceptualizing & developing Background Verification initiatives for building capability and quality enhancement.* Conduct preliminary discussions with candidates via telephonic interview and shortlist the candidates and present them to the client for interview.* Payment Follow up candidates and company.* Tracking interview process with both the client & candidate concluding it with a formal feedback Offer Negotiation.* Maintaining daily/ weekly/monthly reports such as interview status reports, closure reports & feedback reports



IndusInd Bank

• India
• Banking
• 700 & Above Employee

• Assistant Manager - CASA

  • Feb 2016 - Mar 2017

  * Handling a team of 5 Sales Executives and achieve sales targets through the team. Generate sales leads through references and other permissible databases.* Generating leads by conducting events & maintain DCR in a daily basis. Have to source high value current and savings account* Have to source IE CODE imports and exporters CURRENT accounts for forex transaction* Have to increase my book fund value* Daily monitoring current and savings account customer fund flow with deepening* CASA Team handling* Reporting to Sales Head.



Freelance HR Consulting

• United States
• Human Resources
• 1 - 100 Employee

• Freelance Consultant

  • Dec 2014 - Jan 2016

  * Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.* Planning human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews.* Executing the entire gamut of task in recruitment encompassing Sourcing, Screening, Short-listing, Selection and Appointment, etc.* Supervising staffing, recruitment, induction program, contract negotiations, policy & procedures for employees. * Arranging and reviewing Job Analysis, Job Descriptions and Human Specifications.* Putting in place Selection Procedures, Test Constructions & Administration.* Monitoring the effective utilisation of manpower, retention of manpower & knowledge management.* Experienced in service providing for student placement for various institutions.



Magus Customer Dialog Pvt Ltd

• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Service Team Lead

  • Jun 2014 - Dec 2014

  Managing & Hiring the team of both Kerala & TN Circle Retailer Help desk.*Responsible for (NHT) Induction batches, OJT and provide training the complete Process knowledge and update them about responsibilities.*Leading, mentoring & monitoring the performance of team members (include New bees) to ensure efficiency in process and resolving customer concerns over the chat & social media*Managed multiple Outbound Platinum processes like & Coordinated with clients & different business partners to resolve customer complaints related to product and services*Responsible for managing monthly KPIs for the team i.e. Quality, NPS, Shrinkage, Attrition. Have successfully met team KPIs for two consecutive Quarters.*Responsible for creating and administrating training programs for new and current employees.*Coordination with operations for new trainings and process improvement with taking refresher trainings.*Maintaining Daily Reports through MIS like:- i) Performance Tracker ii) Selection Tracker iii) Daily Line-ups Tracker iv) Attendance Tracker