Sreejit Ayyappan

Business Architect at Allianz Insurance Singapore
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Contact Information
Location
Singapore, SG
Languages
  • English -
  • Malayalam -
  • Hindi -
  • Telugu -
  • Arabic -

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Shriram Srinivasa Rangan

Sreejit and I worked on a few projects together in Allianz Global Corporate & Specialty (AGCS). He is a very trustworthy and focused colleague with a collaborative and customer-oriented mindset. This helped us navigate and outperform our delivery to the business teams with many accolades. Looking forward to the next stint to work together.

Matt Clachar

Sreejit is a key asset in enabling change, marrying people, process and systems in complex environments, and doing so at real speed, is not a common ability. I had the pleasure of working with Sreejit on a time pressured engagement and relied heavily on his ability to carve out the

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Credentials

  • Agile Product Owner Role: Foundations
    LinkedIn
    Feb, 2019
    - Sep, 2024
  • Business Analysis Foundations: Business Process Modeling
    LinkedIn
    Dec, 2018
    - Sep, 2024
  • Business Analysis Foundations: Competencies
    LinkedIn
    Dec, 2018
    - Sep, 2024
  • Communication Foundations (2013)
    LinkedIn
    Dec, 2018
    - Sep, 2024
  • Communication within Teams
    LinkedIn
    Dec, 2018
    - Sep, 2024
  • Requirements Elicitation and Analysis
    LinkedIn
    Dec, 2018
    - Sep, 2024
  • Business Analysis Foundations
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • Cert Prep: Salesforce Certified Administrator
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • Interpersonal Communication
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • Negotiation Foundations (2012)
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • BCS - PDF - Associate Tester
    BCS, The Chartered Institute for IT
    Nov, 2016
    - Sep, 2024
  • Underwriting Academy - Foundation
    Allianz
    Nov, 2016
    - Sep, 2024
  • Certificate of General Insurance (COGI)
    Allianz
    Oct, 2016
    - Sep, 2024
  • SAFe Practitioner
    Scaled Agile, Inc.
    Mar, 2016
    - Sep, 2024
  • OPEX Yellow Belt
    Allianz
    Sep, 2015
    - Sep, 2024
  • ISTQB - Foundation Level
    ISTQB - International Software Testing Qualifications Board
    Sep, 2014
    - Sep, 2024
  • Certified Scrum Product Owner® (CSPO®)
    Scrum Alliance
    Dec, 2021
    - Sep, 2024

Experience

    • Singapore
    • Insurance
    • 1 - 100 Employee
    • Business Architect
      • Jan 2023 - Present

    • Lead Business Analyst
      • Nov 2021 - Dec 2022

    • Singapore
    • Insurance
    • 1 - 100 Employee
    • Regional Business Analyst
      • Jul 2020 - Nov 2021
    • Germany
    • Insurance
    • 700 & Above Employee
    • Product Owner
      • Apr 2019 - Jul 2020

      Bancassurance and Partnerships (SG and HK) Retail Product Implementation Business Process Re-engineering Core System Migration Partner API Implementation Legacy System Interfaces Third Party System Integration Bancassurance and Partnerships (SG and HK) Retail Product Implementation Business Process Re-engineering Core System Migration Partner API Implementation Legacy System Interfaces Third Party System Integration

    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Analyst
      • Jan 2017 - Mar 2019

      AGCS Asia Pacific - Commercial LinesOPUS - Open Policy Underwriting SystemAGCS Singapore - Asia Roadmap ProjectsAGCS South Korea Branch ImplementationAGCS India RI Branch ImplementationEnhancementsProduction SupportSystem TestingUAT Support

    • Test Analyst | Business Analyst | Agile
      • Jan 2015 - Dec 2016

      Allianz UK Projects - RetailPARIS, TIARA, TIAOracle 6i to 11g - Forms and Data Migration(Onsite Guildford UK - 3 Months)Salesforce Integration GSS Integration New Product rollout and ImplementationEnhancements - Local and Web Applications

    • Senior UAT Test Engineer | Test Automation | Business Analyst
      • Apr 2012 - Dec 2015

      Allianz UK Projects - RetailProduct Updates Data MigrationWebChat ImplementationProduct PricingEnhancementsProcess Review

    • Senior Executive - Sales/Customer Service & Underwriter
      • Dec 2010 - Mar 2012

      Process & Operations Management:• Handled technical referrals/queries & escalation/complaint calls in a timely, professional and courteous manner• Monitored progress against KPIs & SLAs; Collated performance & quality data; Conducted analyses & evaluations that improved team performance• Interacted directly with management for process related issues; Handled/forwarded unresolved escalations to concerned department(s)• Ensured team compliance with regulatory requirements & ensured process adherence to ISO & ISMS standards• Managed a Team Performance & Development File as per company policies and guidelines• Mapped out project plans for all projects with responsibilities, timescales & resources clearly defined; Determined critical paths and managed risks to ensure successful implementation• Assessed new sales initiatives and enhanced the profitability, control costs and customer retentionClient Servicing:• Sold & Underwrote insurance policies• Provided comprehensive service and maintained highest levels of customer experience through compliance & quality procedures• Identified improvement areas and implemented measures to maximize customer satisfaction levels• Interacted with key accounts and clients across different divisions such as Business Development, Technical Underwriting and Customer Service to ensure collective business goals were met• Addressed escalations for resolving critical issues; adhered to SLA delivery and customer compliances in operations & business continuityResource Management:• Conducted quarterly Team performance review• Managed day-to-day man hours through proper scheduling & rostering• Organized employee recognition programs, Conducted opinion surveys• Delivered process training & other relevant coaching sessions for associates• Coordinated welfare activities of the company Show less

    • India
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Intern - Calibration and Testing
      • Sep 2009 - Feb 2010

      Internship Internship

Education

  • University of Kerala
    Bachelor's Degree, Electrical and Electronics Engineering
    2006 - 2010
  • Indian High School , Dubai , U.A.E
    High School Diploma, Science Stream
    1992 - 2006

Community

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