Experience

Blue Ripples Technologies

• India
• Software Development
• 1 - 100 Employee

• Chief Executive Officer

  • Sep 2023 - Present



Quest Global

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Director of Technology Services / Center Manager

  • Oct 2022 - Jul 2023

  Responsible for managing delivery excellence teams for the wearable division of a major social media organization in Silicon Valley. • Operations planning and implementation, Improvement initiatives planning and progress, Issues and escalations. • Guidance and direction to team members. • Talent acquisition: Sourcing strategies and supporting the talent acquisition process through periodic dialogues. • Closely work with customer to ensure all security, as well as operational… Show more Responsible for managing delivery excellence teams for the wearable division of a major social media organization in Silicon Valley. • Operations planning and implementation, Improvement initiatives planning and progress, Issues and escalations. • Guidance and direction to team members. • Talent acquisition: Sourcing strategies and supporting the talent acquisition process through periodic dialogues. • Closely work with customer to ensure all security, as well as operational compliances are met. • To sponsor and manage the delivery of all the programs, projects and the related non project work through optimum resource utilization and adherence to quality and technical standards. • Work closely with Human Resources team to implement various HR initiatives and employee satisfaction activities. • Responsible for ensuring workspace and infrastructure, availability for Center staff members. • Plan resources, billing, Purchase Orders, along with account management plans and support up selling and cross selling initiatives. • Promote innovation among team by setting platforms to share innovative ideas. • Support and execute Center / customer specific Quality Initiatives by developing Quality improvement strategies. • Second level of Escalation point for running programs and projects, participation in initial discussion with customers and capturing customer expectations.

• Center Manager

  • Jan 2018 - Sep 2022

  Responsible for managing delivery excellence teams for a major Railroad OEM in North American Region. • Own and lead Operations • Profitability - improved margins by 15% in 11 months. • Responsible for focused campaigns across customer organization globally for more business. • Manage Local and Global teams for timely accurate delivery of artifacts to customers. • Initiated cost savings ideas resulting in a major savings to customer. • Relationship management of key… Show more Responsible for managing delivery excellence teams for a major Railroad OEM in North American Region. • Own and lead Operations • Profitability - improved margins by 15% in 11 months. • Responsible for focused campaigns across customer organization globally for more business. • Manage Local and Global teams for timely accurate delivery of artifacts to customers. • Initiated cost savings ideas resulting in a major savings to customer. • Relationship management of key customer contacts in USA. • Driven focused recruitment campaigns to build sustainable high performance local teams in USA. • Act as Single Point of Contact for all customer relationship and delivery needs. • Actively contribute to defining solutions to customer and act as technical interface during proposal and proof of concept phases. • Work closely with sales team to convert prospects to solid business. • Responsible for domain pre-sales activities in North America - which includes market study, near shore prospecting, preparation of collaterals and proposals. • Develop proposals for new projects and be part of commercial negotiations. • Contribute to new growth strategies, sub domain diversification decisions, new and existing Intellectual Property management and marketing activities.

• Senior Manager – Power & Smart Grid

  • Jun 2015 - Dec 2017

  • Built a team of 100+ engineers (local global) from scratch within a financial year. • Successfully started business with multiple divisions of customer. • Made significant impact with my digital background by opening new avenues for business. • Coordinated between multiple customer locations on the east coast. • Recruited senior members to build teams around them. • Ran sales campaigns to enter and grow in specific business of customer. • Led digital campaign for new… Show more • Built a team of 100+ engineers (local global) from scratch within a financial year. • Successfully started business with multiple divisions of customer. • Made significant impact with my digital background by opening new avenues for business. • Coordinated between multiple customer locations on the east coast. • Recruited senior members to build teams around them. • Ran sales campaigns to enter and grow in specific business of customer. • Led digital campaign for new business across customer divisions.



NeST Technologies

• United States
• Software Development
• 300 - 400 Employee

• Senior Manager, Power & Smart Grid

  • Sep 2013 - Apr 2015

  Managed and led Pre-Sales activities for Smart Grid Initiatives. • Account management of a key client from North America. • Near shore prospecting, preparation of collaterals and proposals. • Work closely with the other sales team members to convert prospects in Power domain. • Manage sales and other business managers to collect market intelligence and build new growth strategies and marketing activities. • Defining solutions to customer and act as technical interface during… Show more Managed and led Pre-Sales activities for Smart Grid Initiatives. • Account management of a key client from North America. • Near shore prospecting, preparation of collaterals and proposals. • Work closely with the other sales team members to convert prospects in Power domain. • Manage sales and other business managers to collect market intelligence and build new growth strategies and marketing activities. • Defining solutions to customer and act as technical interface during proposal phase. • Led business activities for product teams and focus groups in coming up with solution accelerators. • Managed global teams and acted as PoC for customer interactions. Show less Managed and led Pre-Sales activities for Smart Grid Initiatives. • Account management of a key client from North America. • Near shore prospecting, preparation of collaterals and proposals. • Work closely with the other sales team members to convert prospects in Power domain. • Manage sales and other business managers to collect market intelligence and build new growth strategies and marketing activities. • Defining solutions to customer and act as technical interface during… Show more Managed and led Pre-Sales activities for Smart Grid Initiatives. • Account management of a key client from North America. • Near shore prospecting, preparation of collaterals and proposals. • Work closely with the other sales team members to convert prospects in Power domain. • Manage sales and other business managers to collect market intelligence and build new growth strategies and marketing activities. • Defining solutions to customer and act as technical interface during proposal phase. • Led business activities for product teams and focus groups in coming up with solution accelerators. • Managed global teams and acted as PoC for customer interactions. Show less



Quest Global (erstwhile NeST Software)

• India
• IT Services and IT Consulting
• 500 - 600 Employee

• Manager, Business Development

  • Jul 2011 - Aug 2013

  Pre-Sales support to front-end offices in the US, Europe, Japan and India. • Collateral design and preparation for Power and Smart Grid domain. • Budget and sales target preparation support. • Trade-show coordination and participation. • Techno-commercial proposal preparation and negotiations. • Key Account Management along with sales. • Customer Relationship Management. • Driving force for sales to convert leads to business. • Prospect analysis, pitch identification and… Show more Pre-Sales support to front-end offices in the US, Europe, Japan and India. • Collateral design and preparation for Power and Smart Grid domain. • Budget and sales target preparation support. • Trade-show coordination and participation. • Techno-commercial proposal preparation and negotiations. • Key Account Management along with sales. • Customer Relationship Management. • Driving force for sales to convert leads to business. • Prospect analysis, pitch identification and coordination with sales and technical team for effective business meetings. • Diversification and focus strategy planning. • Business analysts for in-house solution accelerators. • Pre-Sales discussions and interactions with customers. • Press releases and web-site updates. • Organizational trainings.

• Program Manager

  • Sep 2010 - Jun 2011

  Primary responsible person for the growth of account across the globe. • Lead and guide project managers to exceed customer satisfaction. • Defining roles and responsibilities of project managers and ensure that projects are under control in all aspects. • Planning and administering overall program ensuring a synchronized effort from teams supporting end customer. • Implementation of fiscal practices and controls. • Ensuring the infrastructure for supporting the program… Show more Primary responsible person for the growth of account across the globe. • Lead and guide project managers to exceed customer satisfaction. • Defining roles and responsibilities of project managers and ensure that projects are under control in all aspects. • Planning and administering overall program ensuring a synchronized effort from teams supporting end customer. • Implementation of fiscal practices and controls. • Ensuring the infrastructure for supporting the program. • Coordinate sales and business development team across organizations for account mining activities and entering into new divisions of customer.

• Product Manager – In-house solution accelerators

  • Sep 2009 - Sep 2010

  • Product Manager contributing to the feature definition and release timelines. • Responsible for schedule and costing. • Market analysis for features identification. • Collect feedback from existing customers on new features and upgrades. • Drive business development teams and sales team for selling the solution accelerators. • Internally market solution accelerators with other project teams. • Conduct periodic demos and update collaterals. • Travel globally and educate… Show more • Product Manager contributing to the feature definition and release timelines. • Responsible for schedule and costing. • Market analysis for features identification. • Collect feedback from existing customers on new features and upgrades. • Drive business development teams and sales team for selling the solution accelerators. • Internally market solution accelerators with other project teams. • Conduct periodic demos and update collaterals. • Travel globally and educate sales on solution accelerators. • Prospect identification and cold-calls.

• Project Manager - Key Customer Accounts

  • Sep 2007 - Aug 2009

  • Project management, customer liaison. • Onsite project manager for customer’s globally executed project. • Managed teams from Poland, India, China and Switzerland. • Requirements capture and analysis. • CMMI process compliance and Functional Area Member (FAR) for Risk Management. • Member of various organizational task forces. • Member of project leaders training team and other organizational trainings.

• Senior Lead Engineer/ Lead Engineer / Senior Software Engineer

  • Dec 2000 - Aug 2007

  • Technical leadership of various teams supporting customers across the globe. • Developed solutions for various customers across Semiconductor, Power and Energy, and Process Automation domains. • Requirements capture and analysis. • CMMI process compliance. • Member of various organizational committees • Organizational level management and technical training. • Onsite support engineer for clients across globe. • Onsite deployment and system support.



CDAC - Thiruvananthapuram (ER&DC)

• Thiruvananthapuram, Kerala, India

• Research Associate

  • Jan 1999 - Dec 2000

  Software developer part of Distribution Automation for Trivandrum City and Energy Management System at Bhilai Steel plant. Software developer part of Distribution Automation for Trivandrum City and Energy Management System at Bhilai Steel plant.