Experience

MTS

• Nigeria
• Business Consulting and Services

• Vice President of Client Services

  • Sep 2022 - Present

  Leading the MTS Client Services and Pro-Services team, we are focused on delivering an exceptional customer experience throughout the sales and delivery process, as well as an advisory role throughout the customer life cycle. Our team exists to ensure our customers have the best possible experience while buying and consuming our product /services offering. We bring 20+ years of “customer side experience” to the process. As the buyer and user of Data, Voice, and IT products for most of my career, my team understands the challenges, timelines, product limitations, and overall level of effort required to ensure success. Our objective at MTS is to offer a far more cost-effective, cross-carrier, and a white-glove life-cycle approach to source edge solutions and manage the supporting wireless, wireline, or cloud connectivity. MTS has built a highly regarded reputation within the edge computing industry solving big challenges with industry-tailored, end-to-end solutions delivering big economic and operational impacts with vast experience supporting multiple industry verticals which include Healthcare, Retail, Transportation, Logistics, Manufacturing, Warehousing, and Distribution.We do not just focus on a single area; whether it’s connectivity, voice related services, edge compute devices, or professional services, we analyze it all and build a set of solutions that take in all the critical factors. Our customer receives a unified perspective versus a set of conflicting often disjointed recommendations from multiple providers. We consider ourselves to be your headcount without the overhead, which is how a value-added partnership should be.Standing up this unique platform, the MTS team leverages decades of experience working with key vetted hardware and connectivity partners offering both the financial advantages and a unified approach that liberates our clients from dealing with frustrations within today’s chaotic marketplace.



DataDefense Partners

• United States
• Computer and Network Security
• 1 - 100 Employee

• Board of Directors

  • Sep 2020 - Present

  Strategic advisor and planning Strategic advisor and planning



Self-employed

• Real Estate
• 1 - 100 Employee

• IT Strategic Partner

  • Aug 2020 - Aug 2022

  IT professional with 25+ years experience working within Fortune 500 companies. Consultative approach to strategic decision planning, IT operations, budget planning for large infrastructure projects, development of budget models for multiple operating groups, customer acquisition, and service management programs designed to provide exceptional customer service and support.Focused in key areas that add value to infrastructure and provide operational excellence.New Business Development - EnterpriseConsultative Sales Method Key Customers – EnterpriseNetwork and Cyber Security IT Procurement, negotiation, and best practicesEdge computing and mobile technology solutionsFiber infrastructure - EnterpriseLow voltage cabling - EnterpriseWireless solutions - EnterpriseData Communications acquisition and managementAccess control solutionsFire alarm system for large enterprise facilitiesProven history developed and practices within a prominent fortune 100 company leading teams in all aspects of technology; Network, Network Security, IT Procurement, Help Desk and Field Support Operations, and Budgeting. Additionally, developed, practiced, and led customer operations that included in-depth customer engagements designed to deliver white glove treatment on a daily basis to ensure success in all areas of the relationship.



VasoTechnology

• Telecommunications
• 1 - 100 Employee

• Vice President, Customer Operations

  • Jun 2017 - Dec 2020

  Vice President, Customer OperationsExecutive Strategy and Tactical management of resources. Responsibility for Procurement, Project Management, and Facilities Management. Executive involvement with key customer to ensure collaboration related to customer goals and expectations. Direct responsibility for productivity of customer operations covering 3 operational teams. Manage productivity of the customer service cycle from order placement to customer delivery. Responsible for multi-year strategic and tactical planning, report analytics, executive business review, and process development and deployment.



McLane Company, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director, Information Technology

  • Feb 2010 - Jun 2017

  Director of Information Technology Managerial responsibility for IT Procurement, IT Accounts Payable, Telecom, Network and Network Security, Project Management, Field Support Operations, and internal/external Help Desk.Owned direct budget responsibility for 5 operating units averaging $12 – $15M in annual budget allocations, with procurement responsibilities for $40M+ annually. Responsible for multi-year strategic and tactical planning for 5 operating units. 7 direct reports with 41 indirect reports

• Manager, Informatoin Technology

  • Feb 2008 - Feb 2010

  Manager of Information Technology Managerial responsibility for IT Procurement/IT Vendor Management, IT Accounts Payable, Direct budget responsibility for 1 operating units averaging >$1M in annual budget allocations, with procurement responsibilities for $40M+ annually. Responsible for multi-year strategic and tactical planning for procurement and vendor management areas.

• IT Procurement Administrator

  • Mar 2000 - Feb 2008

  Procurement Administrator, Information Technology Responsibility for refining, developing new process, and implementing the IT Procurement and IT Vendor Management programs. Daily/Weekly/ Monthly management of procurement, vendor management, contract review, and asset management for growing IT business unit.Procurement responsibilities for $20M+ annually. Responsible for multi-year strategic and tactical planning.

• Account Manager, Equipment

  • Oct 1998 - Mar 2000

  FSP worked with McLane customers to fulfill their conveince store equipment needs. We worked with existing customers who needed additional equipment as well as new customers building a store from the ground up. We provided a range of equipment, from walk in cooler, beverage equipment, food service equipment, money management equipment, etc.



Bmc West Building Materials Center

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Sales Manager/Buyer

  • Aug 1996 - Oct 1998

  Managed contract sales department for builidng material. Worked closely with home builders and contractors to ensure just in time inventory for ongoing projects. Responsible for driving growth of revenue and market share while providing the absolute white glove experience for our customers. Managed contract sales department for builidng material. Worked closely with home builders and contractors to ensure just in time inventory for ongoing projects. Responsible for driving growth of revenue and market share while providing the absolute white glove experience for our customers.



Red River Sales

• United States
• Book and Periodical Publishing

• Account Manager

  • Aug 1995 - Aug 1996

  Account manager servicing Lowes, Home Depot, and small family owned building/hardware stores. My territory included Texas, Oklahoma, Arkansas, and a portion of Louisiana. Account manager servicing Lowes, Home Depot, and small family owned building/hardware stores. My territory included Texas, Oklahoma, Arkansas, and a portion of Louisiana.