Experience

Prader-Willi Syndrome Association | USA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Specialist

  • Feb 2021 - Present



Springhouse Education and Consulting Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Student

  • Jan 2021 - Jul 2021



Make-A-Wish Philadelphia, Delaware & Susquehanna Valley

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Technical Services Manager

  • Sep 2018 - Jan 2021

  The Technical Services Manager (TSM) provides data and technical services to chapter, across departments and data platforms, for existing software and future technology while maintaining and sharing enthusiasm and passion for the organizational mission.The TSM provides complete organizational data oversight including:data hygiene, maintenance, retrieval and reporting along with constituent and financial data management; Creates and updates policies and procedures for implementation at chapter level by maintaining expertise in organizational and industry best practices and trends; Has a 360-degree knowledge and understanding of fundraising and stewardship in order to work collaboratively and efficiently with chapter team ensuring successful realization of organizational goals and mission development;Educates and trains chapter staff in all areas of technology that support business strategies across the organization and chapter; Anticipates, recommends and adopts innovations in chapter-building digital and technology applications to streamline day-to-day operations;Maintains professional membership in appropriate industry groups and serves as technical representative for chapter to ensure representation and support for chapter initiatives and objectives.

• Database & Social Media Manager

  • Jan 2012 - Jan 2021

  This position serves the role of providing technical and analytical support to the staff of the Make-A-Wish Philadelphia, Northern Delaware & Susquehanna Valley chapter. Responsibilities include, but are not limited to:development and production of best practice policies and procedures for the Raiser’s Edge and Financial Edge database, support of all computer operations and web site maintenance for the chapter; maintenance of current social media outlets for the chapter; development of new content management system(CMS) for chapter website; and, serving as liaison to Make-A-Wish America National Office to accomplish system goals.

• Database, Social Media & Volunteer Manager

  • Aug 2013 - Oct 2014

  Reorganized and developed a thriving volunteer program that included the coordination all volunteer activities including recruitment, orientation, training, assignment, management, and performance evaluation.



Widener University

• United States
• Higher Education
• 700 & Above Employee

• Director, Donor Relations

  • Sep 2007 - Aug 2011

  This position serves the role of providing technical and analytical support of the fundraising information system to the university advancement departments. Responsibilities include, but are not limited to: participating in planning system changes and upgrade; oversee the maintenance of the fundraising system; ensuring the accuracy of reports and providing analysis for variances: monthly financial reports, campaign pyramid and objectives, Annual VSE reports and Giving histories; producing quarterly analysis for Vice President and Assistant Vice President, updating financial status, highlighting problem areas, and recommending operational adjustment; determining specific reporting requirements for all areas of Development including Major Gifts, Annual Gifts and Donor Relations; overseeing production of campaign progress reports; training gift and pledge processing staff and setting policies regarding system maintenance and documents procedures; supervising development and implementation of procedures to ensure integrity and security of systems; assessing hardware and software needs of the office; evaluating and recommending hardware and software to improve efficiency; and, serving as liaison to Information Technology Services to accomplish system goals.

• Business Systems Analyst

  • Jun 1999 - Sep 2007

  This position serves the role of user liaison for the university’s administrative information systems. Responsibilities include development and maintenance of standards and procedural documentation; expertise in database query and report writing; in-depth knowledge of Colleague and Benefactor software modules; working relationship with the university’s community of users and the understanding of their specific roles in facilitating business processes; working with internal offices to define and refine their use of the Colleague and Benefactor software modules and database retrieval techniques to enhance their business processes; assistance with system administration aspects of operating the administrative information system environment; participating in the training and professional development of the university staff and participation in the testing and planning for new and enhanced end-user applications.

• Field Placement Secretary

  • Aug 1996 - May 1999

  This position served as support for the Directorof Field Placement for the Center for Social Work Education. Responsibilities included, but were not limited to; database management and creation using Lotus Approach and Microsoft Access; maintenance of field placement information, files and mailings; additional secretarial support for social work faculty and admission processing. Admission process included adding applicant information into Microsoft Access database, Datatel Colleague 13.0 and Microsoft Word as the case necessitated. Newly added responsibility included the creation and maintenance of a web page for the Center for Social Work Education.