Experience

Allied Pilots Association

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Director Of Information Technology

  • Apr 2022 - Present

  Fort Worth, Texas, United States



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Foreign Service

  • Feb 2014 - Apr 2022

  Washington D.C. Metro Area As a member of the U.S. Government in-country operations leadership team, tasked to provide management oversight, introduce innovative technology, and establish analytical practices aligned with the continuous improvement of financial, asset, and building O&M. Direct occupational health & safety administration and lend leadership in the institution of organizational advancements, training programs, and technical compliance across assigned U.S. Direct Hire and Locally Employed Staff.

• Foreign Service

  • Dec 2018 - Mar 2022

  Guatemala City, Guatemala



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Foreign Service

  • Aug 2016 - Jun 2018

  Maputo, Mozambique



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Foreign Service

  • Aug 2014 - Jun 2016

  Berlin, Germany



MDA

• Canada
• Space Research and Technology
• 700 & Above Employee

• Director, Information Technology

  • May 2011 - Feb 2014

  Gaithersburg, MD • Entrusted with conceptualizing, enacting, and directing short and long-range technology planning and budgeting processes. • Provided extensive direction to teams throughout project launch and progression, dispensing technical expertise and motivation to reach project milestones within established deadlines and quality standards. • Document Management: Orchestrated the introduction of SharePoint to simplify corporate access to content, processes, and business data while enabling the… Show more • Entrusted with conceptualizing, enacting, and directing short and long-range technology planning and budgeting processes. • Provided extensive direction to teams throughout project launch and progression, dispensing technical expertise and motivation to reach project milestones within established deadlines and quality standards. • Document Management: Orchestrated the introduction of SharePoint to simplify corporate access to content, processes, and business data while enabling the safekeeping of confidential information and conformance with regulatory requirements. • Software Development: Directed the centralization of geospatial and weather software development groups through the alignment of disparate source code control systems, release management approaches, project monitoring, and escalation processes to ensure a consistent approach and outcomes. Guided and led all aspects of various software development and infrastructure support. • Infrastructure Modernization: Continually assessed leading-edge technologies to evaluate feasibility for integration within existing enterprise structures and potential to resolve existing problems, enhance productivity, and boost profitability. • Data Center/Office Facilities (FGCM): As part of the NGA GDS Foundation GEOINT Content Management project, a 15,000 sq. ft. Office/Data Center facilities project was initiated. This site was intended to be the primary support location for the FGCM contract, hosting office facilities designed to seat 100 employees and a 7,500 sq. ft. data center. • Security: Closely collaborated with MDA Facilities Security Officer under Foreign-Owned Control or Influence (FOCI), to certify both classified and unclassified systems met requirements as defined by National Industrial Security Program Operating Manual (NISPOM) and Defense Security Service. Show less



Alvion (Acxiom)

• Vice President, Engineering/TL,Technical Architecture

  • Jul 2005 - May 2011

  Cape Coral, FL • Administered all day-to-day technical operations for the Alvion ListKey product line; a list count, fulfillment, and sales automation system providing a SaaS e-commerce and web-service platform for information/database marketing organizations. • Program Management Office: Orchestrated the institutionalization of a global PMO organization, instituting a best practice approach toward requirements and change management, data analytics, and acceptance testing, allowing for cost-effective and… Show more • Administered all day-to-day technical operations for the Alvion ListKey product line; a list count, fulfillment, and sales automation system providing a SaaS e-commerce and web-service platform for information/database marketing organizations. • Program Management Office: Orchestrated the institutionalization of a global PMO organization, instituting a best practice approach toward requirements and change management, data analytics, and acceptance testing, allowing for cost-effective and repeatable customer deployments. • IT Project Management: Successfully drove the introduction of DSDM (Agile) SDLC methodology with MoSCoW prioritization and time-box cost controls into a traditional process environment. • Process Management: Handled the standardization of the client project and data intake pipeline, and streamlined the extract, transform, and load process. • Data Center Modernization: Architected server consolidation and virtualization program through effective utilization of VMware ESX 4.x server, VMware vCenter, and IBM BladeCenter’s hosting IBM HS21/JS22 blades. • Monitoring: Led the deployment of Zenoss as an application, network, and hardware operational/performance monitoring system. • Data Center Migration/Facilities (Acxiom - Conway): Achieved success by consolidating and transitioning Alvion Data Center operations from Tampa, FL to a 60,000 ft2 facility in Conway, AR. • Data Center/Office Facilities (Alvion – Cape Coral): Supervised all aspects of UPS, HVAC, and general facilities maintenance contracts, reducing overall costs by 15%. • Office Facilities (Alvion - Sevastopol, Ukraine & Manila, Philippines): Dispensed extensive support to 25,000 ft2 and 7,000 ft2 centers facilitating development and ‘follow-the-sun’ customer support operations. Show less



SPK Consulting, Inc.

• Owner (CTO/Tech Architecture)

  • Oct 1999 - Jun 2005

  Saunderstown, RI • Played a vital role by providing technical architecture, software development, and staff management services to financial, appraisal, and media-based firms. • Project Management: Oversaw the introduction of DSDM SDLC methodology with MoSCoW prioritization and time-box cost controls. This effort reduced the overall NAVT cost by 17.5% and ensured on-time delivery. • TimesSquare2000.com: Directed the design, development, and implementation of the Times Square 2000 online interactive… Show more • Played a vital role by providing technical architecture, software development, and staff management services to financial, appraisal, and media-based firms. • Project Management: Oversaw the introduction of DSDM SDLC methodology with MoSCoW prioritization and time-box cost controls. This effort reduced the overall NAVT cost by 17.5% and ensured on-time delivery. • TimesSquare2000.com: Directed the design, development, and implementation of the Times Square 2000 online interactive environment. This site was one of the most significant online projects before the new millennium, broadcasting live video streams and hosting a portal into the history, e-commerce venues, and news related to the event. • S.L.F. Appraisal, Inc.: Furnished custom software, personnel resources, and oversight throughout project initiative encompassing eleven Rhode Island and Connecticut cities. • NAV Technologies, Inc. – Technical Director /Acting Chief Technology Officer • Data Center (NAVT): Supervised the planning and build-out of a 7,500 ft2 office location, supporting twenty-five direct hire and contract employees, as well as a technology center. Monitored and tracked UPS, HVAC, and other facilities requirements. • Data Center (TS2K): Administered the coordination of implementation across multiple co-location facilities in NY, NJ, CO, and CA. Show less



Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Practice Manager

  • Sep 1997 - Oct 1999

  New York, NY • Administered Oracle Consulting Services Custom Development & Technical Architecture Group, embodying client/staff leadership with technical guidance. • Served as Oracle’s Lead Architect on the Kodak High RASM team; the team was tasked with the technical architecture (database, hardware, storage, clustering, BCP, et al) designed to support 18,000 clients worldwide. • Program Management: Oversaw significant client engagements in the areas of program oversight, solution architecture… Show more • Administered Oracle Consulting Services Custom Development & Technical Architecture Group, embodying client/staff leadership with technical guidance. • Served as Oracle’s Lead Architect on the Kodak High RASM team; the team was tasked with the technical architecture (database, hardware, storage, clustering, BCP, et al) designed to support 18,000 clients worldwide. • Program Management: Oversaw significant client engagements in the areas of program oversight, solution architecture, application development, Oracle Financials/ERP system transitions and conversions, and technical resource support, including Kodak, TimesSquare2000.com, Oxford Health Plans, Nestle/Perrier, Bertelsmann, and 1-800-Flowers. • Project Management: Controlled usage of the Oracle CASE Method, Project Management Methodology (PJM), Applications Implementation Methodology (AIM), and Custom Development Method (CDM) - including “Fast-Track” - approach toward application implementations, custom development, and technical architecture design & implementation. • Business Acquisition: Efforts resulted in being placed as one of the top two leaders for consulting sales performance across all practices, including support for new license sales, leading to more than $40M in revenue. • Data Center/Manufacturing Facilities (Nestle/Perrier): Dispensed extensive merger and acquisition guidance related to the technical capabilities of target bottling facilities, data center facilities, and risk assurance. • Risk Management (Kodak, TimesSquare2000): Spearheaded the development and execution of the disaster recovery and business continuity plan, executive crisis management plan, recovery strategies, continuity exercises, and recovery exercise schedule. Show less



Technology Solutions Company

• IT Services and IT Consulting
• 1 - 100 Employee

• Principal Consultant

  • Oct 1996 - Sep 1997

  Chicago, IL • Provided extensive technical architecture guidance to project teams at multiple client sites including capacity planning, systems specification/acquisition, network engineering, backup/disaster recovery procedures, and call center/help desk implementation. • Process Development: Charted the development of technical architecture, operational procedures, and budget planning for the GoSource on-shore Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) efforts. • Staffing… Show more • Provided extensive technical architecture guidance to project teams at multiple client sites including capacity planning, systems specification/acquisition, network engineering, backup/disaster recovery procedures, and call center/help desk implementation. • Process Development: Charted the development of technical architecture, operational procedures, and budget planning for the GoSource on-shore Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) efforts. • Staffing (GoSource): Devised and established the staffing plan, job and role descriptions, and shift operations to support a 24x7 operation. • Financial (GoSource): Succeeded in the development of $4M+ budget, supporting divisional aligned capital expenditures. • Marriott International: Furnished in-depth technical architecture guidance for a full life-cycle PeopleSoft ERP (Oracle 8 Database) implementation, supporting 142 national properties. • Choice Hotels: Dispensed extensive technical architecture guidance for a national deployment of Citrix, designed to support over 60 national properties and office facilities. • TSC: Functioned as the primary contact for all PeopleSoft over Citrix technical deployments. • Data Center/Office Facilities (GoSource): Directed the planning and build-out of a 29,000 ft2 office location, supporting twenty-five direct-hire employees, including a customer support center. • Data Center/Office Facilities (TSC): Architected upgrade of a 4,000 ft2 Data Center and associated 12,000 ft2 office facilities. Show less



Oxford Health Plans

• United States
• Insurance
• 1 - 100 Employee

• Project Manager, Business Technology Group (BTG) - Sales & Marketing

  • Feb 1995 - Oct 1996

  Norwalk, CT • Supervised all operations of the Business Technology Group (BTG) – Sales and Marketing technical team comprised of full-time employees and consultants encompassing team leaders, developers, business analysts, and database and systems administrators. • Staffing: Ensured the maintenance of a 100% retention rate by coaching team members in effectively supporting core project delivery. • Financial: Administer and allocated a $1.5M+ budget by supporting operations and software engineering… Show more • Supervised all operations of the Business Technology Group (BTG) – Sales and Marketing technical team comprised of full-time employees and consultants encompassing team leaders, developers, business analysts, and database and systems administrators. • Staffing: Ensured the maintenance of a 100% retention rate by coaching team members in effectively supporting core project delivery. • Financial: Administer and allocated a $1.5M+ budget by supporting operations and software engineering resources. • Salesforce Automation: Conducted extensive requirements analysis, design, development, and implementation of the “Hot Pursuit” Sales Force Automation and Acquisition/Direct Marketing/Mail Management system; a 100% CASE modeled and generated system utilizing the Oracle CASE Methodology & Designer toolset. System supported more than 500 Sales and Marketing users throughout 11 locations. • Software Development: Spearheaded executive driven projects, including a Targeted “One-on-One Marketing” and Retention Marketing system, Request for Proposal management system, the development of the Disruption Analysis and Reporting System, and the Account Management Reporting (AMR) Executive Dashboard. Show less



S.L.F. Appraisal, Inc. (Manatron)

• Consultant

  • Aug 1994 - Jan 1995

  Johnston, RI • Operated on this follow-on, short-term consulting engagement at the request of the owner, to support the deployment and administration of internal and municipal computer systems. • Carried out needs analysis, the development of sales proposals, and dispensed sales engineering support for on and off-site client demonstrations. • Computer Assisted Mass Appraisal (CAMA): Achieved success in Data Collection Automation and Synchronization (PADLink), Video Imaging Module, and CAD-based 2.5D… Show more • Operated on this follow-on, short-term consulting engagement at the request of the owner, to support the deployment and administration of internal and municipal computer systems. • Carried out needs analysis, the development of sales proposals, and dispensed sales engineering support for on and off-site client demonstrations. • Computer Assisted Mass Appraisal (CAMA): Achieved success in Data Collection Automation and Synchronization (PADLink), Video Imaging Module, and CAD-based 2.5D Sketching Module. • Clerk and Taxation: Architected upgrade of Municipal Tax Payer Inquiry System, providing extensive support to major Connecticut municipalities. The system was the first of its kind in the state of Connecticut, supporting on-line inquiries by the district taxpayers. • Data Center: Dispensed extensive guidance to client resources in the deployment of computer and power systems requirements. Show less



Day & Zimmermann

• United States
• Construction
• 700 & Above Employee

• Director Of Information Technology

  • May 1990 - Aug 1994

  Schenectady, NY • Functioned as the primary technical leader and liaison between Day & Zimmermann’s Contract Labor Administrative Services (CLAS) division and the General Electric Industrial & Power Systems Sourcing group. Program extended to encompass General Electric Aircraft Engines (GEAE), General Electric Research & Development, and General Electric Financials, with a service's impact of more than $80 million. • Staffing (CLAS): Handled the onboarding and coaching of key team members required to… Show more • Functioned as the primary technical leader and liaison between Day & Zimmermann’s Contract Labor Administrative Services (CLAS) division and the General Electric Industrial & Power Systems Sourcing group. Program extended to encompass General Electric Aircraft Engines (GEAE), General Electric Research & Development, and General Electric Financials, with a service's impact of more than $80 million. • Staffing (CLAS): Handled the onboarding and coaching of key team members required to provide 24x7 operational support. • Financial (CLAS): Oversaw all aspects of a $250K+ IT budget, including participating in division-wide capital expenditure oversight. • Training (CLAS): Drove the redefinition and implementation of policies and procedures encompassing telecommunication, hardware, software, backup, administration, and training. • Risk Management (CLAS): Charted the creation and development of Business Continuity (BCP) and Disaster Recovery (DRP) plans, including awareness programs based on Business Impact (BIA), Threat & Risk (TRA) analysis, and Off- and Alternative-Site continuity options driven by Recovery Point (RPO) and Recovery Time (RTO) Objectives. • YOH Managed Staffing (CLAS): Key projects included the development of the Contract Labor Administration Services (CLAS) Software System, Level of Effort System, ANSI X.12/X.435 EDI and EDIFACT Interface System, X.400/SMTP E-Mail and Facsimile Document Distribution System, and the ISO-9000 Compliance Project. • Software Development (GEAE): Key projects included Internal/External Job Posting and Application Tracking and Resume Tracking System for the Human Resources department. Show less



S.L.F. Appraisal, Inc.

• Programmer/Systems Administrator

  • Dec 1988 - May 1990

  Johnston, RI • Entrusted with implementing policies and procedures for the administration, maintenance, and support of company hardware, software, disaster recovery, capacity planning, administration, and training programs. • Cooperated with clients to conduct extensive needs assessments. • Achieved success by providing in-depth support to sales proposals, including on and off-site demonstrations. • Software Development: Presided over the implementation of the first of its kind Optimal Mark… Show more • Entrusted with implementing policies and procedures for the administration, maintenance, and support of company hardware, software, disaster recovery, capacity planning, administration, and training programs. • Cooperated with clients to conduct extensive needs assessments. • Achieved success by providing in-depth support to sales proposals, including on and off-site demonstrations. • Software Development: Presided over the implementation of the first of its kind Optimal Mark Recognition (OMR) Data Collection for Computer Assisted Mass Appraisal (CAMA) systems. This reduced collection staff by over 30%, and increased accuracy by 45%. • Software Development: Performed the re-engineering of SLF Municipal Clerk & Voter Registration, Property Inventory, and Tax Record & Collection modules to meet current CT, RI, and VA state requirements. Co-engineered CAMA product design and development. • Data Center Facilities: Partnered closely with technical resources in support of municipality-wide computerization efforts. Show less



Florida Power & Light

• United States
• Utilities
• 700 & Above Employee

• Project Manager (Consultant - PACE)

  • Nov 1987 - Oct 1988

  Juno Beach, FL • Hired to dispense technical and project assistance to the Juno Beach Project Management (JBPM) team. • Deming Award: Charged with supporting the implementation and deployment of Deming activities for the division. The institution of Total Quality Management (TQM) practices deployed by JBPM helped establish the platform for FPL to win the prestigious Deming Prize in 1989. • TQM: Between 1982 and 1989, TQM efforts resulted in the decrease in duration of service outages from 100 to 48… Show more • Hired to dispense technical and project assistance to the Juno Beach Project Management (JBPM) team. • Deming Award: Charged with supporting the implementation and deployment of Deming activities for the division. The institution of Total Quality Management (TQM) practices deployed by JBPM helped establish the platform for FPL to win the prestigious Deming Prize in 1989. • TQM: Between 1982 and 1989, TQM efforts resulted in the decrease in duration of service outages from 100 to 48 minutes, the drop in lost-time injuries from 1 per 100 employees to 0.42, and reduced fossil power plant’s forced outage rates from 14% less than 4% resulting in a savings to the ratepayers of over $300 million. • Analytics/Reporting: Carried out the development of analytical reports and presentations for TQM seminars, and Computer-Assisted Scheduling (COMPASS) demonstrations to the American Association of Cost Engineers. • Port St. Lucie Underwater Intrusion Detection Project: Utilized my expertise to provide project and technical support in the analysis, redesign, and deployment of enhanced physical and electronic security detection systems on the plant's intake canal. Show less



Jupiter Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Programmer/Analyst

  • Nov 1986 - Oct 1987

  Jupiter, FL • Administered the Medical Center’s IBM System/3x and desktop systems. • Drove the design, implementation, and management of the Medical Center Annex Lan and Telecommunication facilities. • Software Development: Piloted the design and development of a comprehensive patient portfolio management system in support of the PBMC Alzheimer’s Support Program, to include Admissions, Scheduling, Medical Records, Diagnosis, and Billing modules. • Risk Management: Conceptualized, designed, and… Show more • Administered the Medical Center’s IBM System/3x and desktop systems. • Drove the design, implementation, and management of the Medical Center Annex Lan and Telecommunication facilities. • Software Development: Piloted the design and development of a comprehensive patient portfolio management system in support of the PBMC Alzheimer’s Support Program, to include Admissions, Scheduling, Medical Records, Diagnosis, and Billing modules. • Risk Management: Conceptualized, designed, and developed a risk tracking and mitigation recommendation system. Show less



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Programmer/Systems Analyst/Systems Administrator

  • Aug 1983 - Oct 1986

  Niamey, Niger / Ankara, Turkey • Issued project management and software engineering leadership to the U.S. Department of State, USAID, and USIS. • Project Management (USEmb – Niamey): TDY with Vice Presidential White House Advance Team, furnishing scheduling support for the VIP fact-finding mission to North-West Africa. • Policy/Procedures (USEmb, USAID – Niamey): Collaborated with Management and Personnel Officers in the establishment and rollout of operating policies and procedures for ongoing computer systems… Show more • Issued project management and software engineering leadership to the U.S. Department of State, USAID, and USIS. • Project Management (USEmb – Niamey): TDY with Vice Presidential White House Advance Team, furnishing scheduling support for the VIP fact-finding mission to North-West Africa. • Policy/Procedures (USEmb, USAID – Niamey): Collaborated with Management and Personnel Officers in the establishment and rollout of operating policies and procedures for ongoing computer systems operations. • Infrastructure (USEmb – Niamey): Oversaw local Wang OIS-90 installation in support of worldwide deployment. • Infrastructure (U.S. Consulate – Izmir): Coordinated with the Consulate Management Officer to support the modernization of consulate operations through the deployment of Wang Micro Computers and staff training. • Software Development (USEmb – Ankara): Led the development of a Political contact management and tracking system. • Software Development (USAID – Niamey): Charted the creation and implementation of a payroll and voucher system, supporting the USAID local support staff. • Software Development (USEmb – Niamey): Handled the creation of payroll and personnel access logging systems, in support of the NRBA. Show less