Experience

Greater Anglia

• United Kingdom
• Truck Transportation
• 700 & Above Employee

• Programme Manager

  • Jan 2021 - Present

  Co-ordinating a programme or work focused on setting out Greater Anglia's business strategy over the next four years. Co-ordinating a programme or work focused on setting out Greater Anglia's business strategy over the next four years.



Abellio Group

• United Kingdom
• Ground Passenger Transportation
• 300 - 400 Employee

• Programme Manager

  • Feb 2018 - Jan 2021

  Leading a series of commercial work streams focused on optimising our retail and ticketing strategy, customer engagement model and supplier management approach Leading a series of commercial work streams focused on optimising our retail and ticketing strategy, customer engagement model and supplier management approach



Hogan Lovells

• United States
• Law Practice
• 700 & Above Employee

• Programme Manager

  • Dec 2016 - Jan 2018

  Leading on the development and implementation of a consulting capability within regulated financial markets. Leading on the development and implementation of a consulting capability within regulated financial markets.



TSB Bank

• United Kingdom
• Banking
• 700 & Above Employee

• PMO / Programme Manager

  • Mar 2016 - Dec 2016

  Responsible for the on boarding of a new product set across a customer base of c. 2M. This requires impact assessment and implementation planning across the banking functions; including retail, treasury and risk. Responsible for the on boarding of a new product set across a customer base of c. 2M. This requires impact assessment and implementation planning across the banking functions; including retail, treasury and risk.



HM Land Registry

• United Kingdom
• Government Administration
• 700 & Above Employee

• Programme / Portfolio Lead

  • May 2015 - Feb 2016

  Programme and portfolio lead for the Digital by Default programme. This programme is focused on transforming the Land Registry into a user focused enterprise, helping to drive forward the UK property market through the provision of data driven services. This requires the creation of both a programme and portfolio governance structure, managing multiple workstreams and several agile delivery teams across disparte locations. Programme and portfolio lead for the Digital by Default programme. This programme is focused on transforming the Land Registry into a user focused enterprise, helping to drive forward the UK property market through the provision of data driven services. This requires the creation of both a programme and portfolio governance structure, managing multiple workstreams and several agile delivery teams across disparte locations.



Computing Distribution Group (CDG)

• United Kingdom
• Software Development
• 1 - 100 Employee

• Head of Digital Strategy

  • Sep 2014 - May 2015

  Strategy lead looking at delivering the next generation of digital services to end users through the use of open source applications. Specifically, ensuing that the technical innovation brought by CDG is entwined with the practical experience of translating this into real customer benefit, as well as covering the enterprise wide implications of embracing new digital capabilities and how this delivers real top line growth. Strategy lead looking at delivering the next generation of digital services to end users through the use of open source applications. Specifically, ensuing that the technical innovation brought by CDG is entwined with the practical experience of translating this into real customer benefit, as well as covering the enterprise wide implications of embracing new digital capabilities and how this delivers real top line growth.



Post Office Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Programme Director

  • Jan 2012 - Sep 2014

  Leading the Post Office transformation programme to deliver an integrated digital and multichannel product offering across the full range of Post office services. This role encompasses a range of change initiatives including; organisational and cultural change (to ensure customers are embedded at the core of all of our products), launching a number of new projects to ensure we broaden the range of digital products we offer, as well as implementing a new open-architecture operating platform to replace the existing legacy infrastructure. Also currently leading on developing a strategy that outlines how digital can operate in a face to face environment as well determining the overall Customer Management Strategy for the business (including creating a single view of customer capability across the organisation). Show less



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Programme Manager

  • May 2008 - Jan 2012

  Supporting both the Royal Mail and Post Office in a range of digital and IT transformation activities; including delivering a suite of initiatives looking to establish the Post Office as the preferred supplier for the delivery of Government services across both branch and online channels. As well as leading the entire lifecycle of a major software and hardware implementation, resulting in the installation of a biometric enrolment capability in over c.1,250 Post Office branches across the UK. Supporting both the Royal Mail and Post Office in a range of digital and IT transformation activities; including delivering a suite of initiatives looking to establish the Post Office as the preferred supplier for the delivery of Government services across both branch and online channels. As well as leading the entire lifecycle of a major software and hardware implementation, resulting in the installation of a biometric enrolment capability in over c.1,250 Post Office branches across the UK.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Senior Manager

  • Jul 2007 - May 2008

  Senior consultant with responsibility for managing assigments, small to medium teams and sales activities. Senior consultant with responsibility for managing assigments, small to medium teams and sales activities.



PA Consulting

• United Kingdom
• Business Consulting and Services
• 700 & Above Employee

• Principle Consultant

  • Mar 2001 - Jul 2007



BAE Systems

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Sales and Marketing Executive

  • Nov 1997 - Feb 2001