Spencer Abrams
Sr. Product Manager at Innovatemap- Claim this Profile
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Bio
Katie Smith
It didn’t take much time for Spencer to get acclimated to the corporate culture and for his summer internship team to completely adopt him as a regular employee. His ability to grasp new concepts along with an ability to build rapport with people of all ages is admirable. Spencer was able to shine in an area that he was not familiar with before starting at ExactTarget; Sales Enablement. His involvement outside of the office (softball games, golf tournaments) showed his enthusiasm for work and desire to ‘go all in’. Spencer is a huge value add to any team.
Katie Smith
It didn’t take much time for Spencer to get acclimated to the corporate culture and for his summer internship team to completely adopt him as a regular employee. His ability to grasp new concepts along with an ability to build rapport with people of all ages is admirable. Spencer was able to shine in an area that he was not familiar with before starting at ExactTarget; Sales Enablement. His involvement outside of the office (softball games, golf tournaments) showed his enthusiasm for work and desire to ‘go all in’. Spencer is a huge value add to any team.
Katie Smith
It didn’t take much time for Spencer to get acclimated to the corporate culture and for his summer internship team to completely adopt him as a regular employee. His ability to grasp new concepts along with an ability to build rapport with people of all ages is admirable. Spencer was able to shine in an area that he was not familiar with before starting at ExactTarget; Sales Enablement. His involvement outside of the office (softball games, golf tournaments) showed his enthusiasm for work and desire to ‘go all in’. Spencer is a huge value add to any team.
Katie Smith
It didn’t take much time for Spencer to get acclimated to the corporate culture and for his summer internship team to completely adopt him as a regular employee. His ability to grasp new concepts along with an ability to build rapport with people of all ages is admirable. Spencer was able to shine in an area that he was not familiar with before starting at ExactTarget; Sales Enablement. His involvement outside of the office (softball games, golf tournaments) showed his enthusiasm for work and desire to ‘go all in’. Spencer is a huge value add to any team.
Credentials
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From Ideas to Action
NovoEdApr, 2016- Sep, 2024
Experience
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Innovatemap
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United States
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Design Services
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1 - 100 Employee
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Sr. Product Manager
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Apr 2021 - Present
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Aha!
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India
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Advertising Services
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1 - 100 Employee
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Customer Success Manager
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Feb 2019 - Apr 2021
-Guided product management teams through their Aha! experience via product demos, emails, phone, and chat support -Led 3 customer calls per day to share best practices on setting strategy, capturing ideas, prioritization, and creating roadmaps -Helped over 125 customers through the purchase process for bringing Aha! into their organization and/or adding at least 5 licenses to their account, leading the Customer Success team in opportunities closed for 2020 -Provided mentorship and feedback to new team members, guiding them through the 6-month onboarding process
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DemandJump
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United States
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Software Development
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1 - 100 Employee
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Sr. Product Manager
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Sep 2017 - Jan 2019
-Managed a product team responsible for defining customer requirements and UX design for DemandJump Traffic Cloud -Developed a robust product discovery process to gather ideas and needs from all product stakeholders prior to feature development -Implemented scrum and agile development methods for a team of 9 engineers to increase throughput and improve product quality -Researched the competitive ecosystem to determine the optimal product and pricing strategy for our target market -Created and reviewed product analytics dashboards to identify top value-driving features and areas for improvement -Gathered constant feedback from customers and prospects to ensure our prioritized backlog is focused on the highest value features
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Salesforce
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United States
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Software Development
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700 & Above Employee
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Product Manager
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Mar 2013 - Sep 2017
-Defined product requirements for a new content management application used by 10,000+ customers -Owned product decision-making through each stage of the development cycle, from ideation to pilot to beta to general availability -Determined enablement strategies for my product to educate customers and stakeholders from Sales, Service, and Support -Hosted sprint review, planning, and backlog management meetings to review progress and prioritize work for two scrum teams -Interfaced with hundreds of customers annually to boost product adoption and collect a diverse set of product use cases
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ExactTarget
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United States
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Software Development
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1 - 100 Employee
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Catapult Rotational Program Associate
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May 2012 - Mar 2013
-Constructed initial product requirements and designs for new content management and offer management applications -Implemented a new hire onboarding program to be completed by all team members in the marketing consulting practices -Designed a campaign-focused sales strategy by analyzing billions of email sends by the company's 20 largest customers -Constructed initial product requirements and designs for new content management and offer management applications -Implemented a new hire onboarding program to be completed by all team members in the marketing consulting practices -Designed a campaign-focused sales strategy by analyzing billions of email sends by the company's 20 largest customers
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Education
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Purdue University
Bachelor of Science - BS, Management, Strategic Management, Marketing -
Purdue University - Krannert School of Management
Masters of Business Administration, Strategic Management, Finance
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