Technical Support Specialist

• May 2021 - Present

Customer Support Specialist

• May 2020 - May 2021

• Resolve 40 customer concerns per day and deescalating situations.• Detect and fixing problems for customers who are using our freeze dryers.

Student Mentor

• Aug 2019 - Present

• Learn effective communication skills and how to gain the trust of others through interacting with students and professors. • Mentor students through co-teaching a course on success strategies and career exploration at the University. • Learn effective communication skills and how to gain the trust of others through interacting with students and professors. • Mentor students through co-teaching a course on success strategies and career exploration at the University.

Youth Counselor

• May 2019 - Aug 2019

• Showed communication skills by helping over 200 youth between the ages of 13-18 participate and enjoy different activities during the program. • Used problem solving skills to help youth participate and comply with the standards. • Showed communication skills by helping over 200 youth between the ages of 13-18 participate and enjoy different activities during the program. • Used problem solving skills to help youth participate and comply with the standards.