Spencer Li

Assoc. Dir, Service Delivery/Management at MSD China
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Contact Information
us****@****om
(386) 825-5501
Location
Shanghai, China, CN

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Credentials

  • Project Management Professional (PMP)®
    Project Management Institute
    Mar, 2015
    - Nov, 2024
  • AWS Certified Solutions Architect - Associate
    Amazon Web Services
    Aug, 2018
    - Nov, 2024
  • AWS Certified Solutions Architect - Professional
    Amazon Web Services (AWS)
    Feb, 2019
    - Nov, 2024
  • ITIL Foundation
    EXIN your ICT competence partner

Experience

  • MSD China
    • China
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Assoc. Dir, Service Delivery/Management
      • Apr 2021 - Present

  • Accenture
    • Solution Architect
      • Jan 2021 - Apr 2021

      Data Governance and Management Data Governance and Management

  • Cognizant
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Operation Manager
      • May 2012 - Dec 2020

      Merck - Shared Data Service 2012.5 - present Delivery Manage: • Analyze client's requirement and design relevant service model. • Establish team, train and provide relevant technical/process guidance. • Supervise and ensure the quality of service delivery, improve service delivery according to client's feedback. • Maintain customer relationship and explore any new cooperation opportunities. • Understand and master new technology to provide customers with the possibility of application. • Evaluate and manage team members' performance and provide help for different career needs. Tech Team leader: Lead an offshore team to provide support for Merck COMET data migration project. Our team provides 7*24 support to all global users from APAC, EMEA and NA area. • Supporting and maintenance for CranSoft platform and infrastructure; • Perform data modeling, data mapping design and data structure; • Designing and implementing Data Governance process; • Develop BI reports and data cleaning rules based on SAP data for different business work stream; • Draft and update SOPs and related documents; also take the responsibility of ALM system testing (UT UAT), incident and change management in Remedy. • Onsite support in Japan, Singapore and US during different project phrases - SIT load, AT load, DR load and cutover. • Work as an internal service provider role to connect business teams (SCM, OTC, StS, FBM, PM, HtR, etc.) to understand their requirements. Design and develop relevant system, data process and data analyze tools. Data Migration Projects: COMET Major Release 5 COMET Major Release 6A/6B COMET Major Release 7 COMET Major Release 9A/9B COMET CA5/CA6 Migrating HtR to Workday Application Projects: MRT-SCOR System Active Data Governance(ADG) Tool Local Adjustment Tool Data tools: CIM Org Hierarchy Data Editor 1985 Process Tool Show less

Education

  • 华东师范大学
    BS, Math
    1998 - 2002

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