Experience

Vera Whole Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Implementation Specialist

  • Sep 2021 - Present



Mosaddegh Eye Institute

• United States
• Medical Practices
• 1 - 100 Employee

• Back Office Manager/Lead Technician

  • Apr 2020 - Mar 2021

  • Owned relationships and collaborated with biomedical device and pharmaceutical representatives in evaluating and implementing new protocols and treatments into the practice. • Led initiatives to test and integrate new technologies into the practice in order to scale patient services as well as increase visit efficiency and patient satisfaction. • Coordinated operations across the physician, front desk, and back office technicians to ensure patient visits were comprehensive and efficient. • Established comprehensive written protocols and onboarding training checklists for all back office operations, including: patient workups, surgery coordination, and testing equipment maintenance and operation. Show less

• Surgical Coordinator

  • Aug 2019 - Mar 2020

  • Managed all technical and clerical duties related to surgery, including coordinating multiple offices and departments.• Ran surgery consultations and ensured that patients were fully able to understand the complexities of their surgery.• Organize and manage patient flow during clinic hours, coordinating operations between the physician, front desk, and back office technicians to ensure patient visits are comprehensive and efficient. • Led initiatives to scale patient services increase visit efficiency and reduce time per visit. • Established comprehensive written protocols and onboarding training checklists for all back office operations, including: patient workups, surgery coordination, and testing equipment operation. Show less



Atlantis Eyecare

• Ophthalmic Technician/Scribe

  • Jul 2017 - Aug 2019

  • Performed ocular testing including visual acuity, pupillary reflex examination, tonometry, refraction, lensometry, keratometry, pachymetry, visual field administration, suture removal, and optical coherence tomography. • Gathered patient medical history and administered necessary testing based upon patients’ descriptions of symptoms and preliminary test findings. • Performed preliminary examinations for Spanish-speaking patients and translated for the physician when necessary. • Answered phone calls from patients and triaged those whose symptoms required an emergency appointment. Show less



Augmedix, Inc.

• Documentation Specialist

  • Jul 2016 - Jun 2017

  • Used electronic medical records to document examinations performed, labs ordered, and conversations that occurred between the physician and patient during office visits. • Approved by superiors to work with physicians carrying the highest patient load per day. • Trained new employees on how to perform the duties required of a medical scribe. • Co-wrote guidebook detailing specific physician documentation preferences to be used by newer trainees. • Used electronic medical records to document examinations performed, labs ordered, and conversations that occurred between the physician and patient during office visits. • Approved by superiors to work with physicians carrying the highest patient load per day. • Trained new employees on how to perform the duties required of a medical scribe. • Co-wrote guidebook detailing specific physician documentation preferences to be used by newer trainees.