Spencer Jenkins

Product Manager III, Products Engineering at Fanatics, Inc.
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(386) 825-5501

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Fred Ball MBA, CSM, SPC-6

It has rarely been my pleasure to work with someone like Spencer. His work ethic, dedication, and understanding of servant leadership is second to none. His understanding of Agile and it's principles are amazing for just being introduced to the subject recently. He is an exemplary leader with an amazing future ahead of him. I look forward to seeing what he accomplishs next!

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Manager III, Products Engineering
      • Apr 2022 - Present

      - Delivered an internal global platform leveraged by 680 business and tech users to create and manage products and purchase orders for our 1000+ e-commerce sites, spanning over 5.5 million products - Responsible for project intake, creating and managing our multi-year roadmap, and ensuring successful delivery for two large software engineering teams in the critical path of our 1000+ e-commerce sites, including vetting potential new initiatives, coordinating priorities and timelines with key… Show more - Delivered an internal global platform leveraged by 680 business and tech users to create and manage products and purchase orders for our 1000+ e-commerce sites, spanning over 5.5 million products - Responsible for project intake, creating and managing our multi-year roadmap, and ensuring successful delivery for two large software engineering teams in the critical path of our 1000+ e-commerce sites, including vetting potential new initiatives, coordinating priorities and timelines with key business and tech stakeholders, and executing to the plan - Product owner for a team of 12 engineers building a single unified platform for over 650 business users to manage our global collection of products from ideation through launch, including requirements gathering, managing user acceptance testing, and establishing a go-live plan - Product owner for the backend product and inventory data pipeline team, consisting of 17 engineers across 3 continents, leveraging Apache Spark for big data processing and Go for our gRPC service exposing critical data for various downstream consumers to power all our customer-facing websites - Write SQL against Postgres database to update and manage product data to support production needs, data validation and testing efforts, and to generate insights and reports

    • Product Manager II, Products Engineering
      • Aug 2020 - Mar 2022

      - Led the migration of 280+ e-commerce websites driving $3 billion in revenue from our legacy platform onto our new tech stack, including aligning 8 core cross-functional technical teams, tracking testing and development progress, and managing business communication to over 40 senior business leaders across the organization - Delivered a new “Hot Market” tool to enable immediate product launches following key sports moments such as the Super Bowl, including writing requirements, creating… Show more - Led the migration of 280+ e-commerce websites driving $3 billion in revenue from our legacy platform onto our new tech stack, including aligning 8 core cross-functional technical teams, tracking testing and development progress, and managing business communication to over 40 senior business leaders across the organization - Delivered a new “Hot Market” tool to enable immediate product launches following key sports moments such as the Super Bowl, including writing requirements, creating mocks, and managing user acceptance testing for over 50 business users - Led the tech summer internship program alongside two others, including interviewing candidates, organizing speakers and events, mentoring, working with intern managers and the CTO to determine full-time offers, and moderating the intern’s final presentations to the entire tech organization - Won the company-wide Hackathon for our suggested related-products feature projected to increase conversion rate by 2-4%

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Management Intern, Core Business Intelligence
      • May 2019 - Aug 2019

      - Analyzed core business metrics using SQL and worked with the engineering team to develop powerful interactive dashboards and visualization tools to drive executive decision making - Responsible for communicating with internal business stakeholders and software developers to flesh out Agile technical requirements and mockups while ensuring success throughout the life of the projects - Led demos and walkthroughs, created user guides and built data dictionaries for new internally built… Show more - Analyzed core business metrics using SQL and worked with the engineering team to develop powerful interactive dashboards and visualization tools to drive executive decision making - Responsible for communicating with internal business stakeholders and software developers to flesh out Agile technical requirements and mockups while ensuring success throughout the life of the projects - Led demos and walkthroughs, created user guides and built data dictionaries for new internally built platforms designed to improve data analysis and visualization within the organization Show less - Analyzed core business metrics using SQL and worked with the engineering team to develop powerful interactive dashboards and visualization tools to drive executive decision making - Responsible for communicating with internal business stakeholders and software developers to flesh out Agile technical requirements and mockups while ensuring success throughout the life of the projects - Led demos and walkthroughs, created user guides and built data dictionaries for new internally built… Show more - Analyzed core business metrics using SQL and worked with the engineering team to develop powerful interactive dashboards and visualization tools to drive executive decision making - Responsible for communicating with internal business stakeholders and software developers to flesh out Agile technical requirements and mockups while ensuring success throughout the life of the projects - Led demos and walkthroughs, created user guides and built data dictionaries for new internally built platforms designed to improve data analysis and visualization within the organization Show less

  • Silver Support
    • Chapel Hill, North Carolina
    • Founder
      • May 2017 - May 2019

      - Provide in-home technology assistance primarily to senior citizens at The Cedars retirement community - Resolve issues involving iPhones, computers, televisions, smart watches, and more for over a dozen clients - Provide in-home technology assistance primarily to senior citizens at The Cedars retirement community - Resolve issues involving iPhones, computers, televisions, smart watches, and more for over a dozen clients

  • ThinkChicago
    • Chicago, Illinois
    • Program Acceptee
      • Aug 2018 - Aug 2018

      - Selected as one of 200 from a nation-wide pool of entrepreneurial university students to explore Chicago's innovative ecosystem - Toured and heard talks from industry leading companies including Microsoft, McKinsey & Company, JPMorgan Chase, and Blue Cross Blue Shield - Participated in Civic Tech challenge formulating ideas to create lasting value for the city of Chicago - Selected as one of 200 from a nation-wide pool of entrepreneurial university students to explore Chicago's innovative ecosystem - Toured and heard talks from industry leading companies including Microsoft, McKinsey & Company, JPMorgan Chase, and Blue Cross Blue Shield - Participated in Civic Tech challenge formulating ideas to create lasting value for the city of Chicago

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Scrum Master Intern, Technology Development Program
      • May 2018 - Aug 2018

      - Led cross-functional Agile team of eight developers building iOS and web apps to integrate IoT devices into healthcare - Created and presented bi-weekly Shark Tank pitches, including business model, to upper management - Organized and facilitated daily scrums, sprint planning and reviews, and retrospectives - Participated in 24-hour Hackathon where we built a triage-based iOS application designed to improve patient-doctor communication - Built web app UI/UX using react.js - Led cross-functional Agile team of eight developers building iOS and web apps to integrate IoT devices into healthcare - Created and presented bi-weekly Shark Tank pitches, including business model, to upper management - Organized and facilitated daily scrums, sprint planning and reviews, and retrospectives - Participated in 24-hour Hackathon where we built a triage-based iOS application designed to improve patient-doctor communication - Built web app UI/UX using react.js

    • United States
    • Retail
    • 1 - 100 Employee
    • Data Analyst Intern
      • May 2017 - Aug 2017

      - Ran sales and performance reports to determine payments, trends and strategic business improvements for Lock Laces - Initiated 100 sales calls per week and communicated directly with current and potential clients about future business arrangements - Provided customer service to e-commerce clients regarding a variety of issues - Ran sales and performance reports to determine payments, trends and strategic business improvements for Lock Laces - Initiated 100 sales calls per week and communicated directly with current and potential clients about future business arrangements - Provided customer service to e-commerce clients regarding a variety of issues

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Research Assistant
      • May 2016 - Jul 2016

      - Conducted marine research in Andavadoaka, Madagascar - Documented more than 150 marine species for longitudinal study - Conducted marine research in Andavadoaka, Madagascar - Documented more than 150 marine species for longitudinal study

Education

  • Wake Forest University School of Business
    Bachelor of Science - BS, Business & Enterprise Management
    2017 - 2020
  • Wake Forest University
    Minors, Statistics
    2016 - 2020

Community

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