Warehouse Worker

• Aug 2023 - Present

Through InSynch Staffing, I work for ADT in their Springville warehouse. I solve problems and help with product picking, shipping and unloading. Through InSynch Staffing, I work for ADT in their Springville warehouse. I solve problems and help with product picking, shipping and unloading.

Front Office Receptionist

• Dec 2022 - Mar 2023

At Boss Systems and the related company The Oriental Rug Washing Company I helped the teams uphold standards of high quality customer service. I provided numerous rug cleaning price estimates by inspecting the rugs, measuring them and carefully taking “Before” photos. I worked with the other Office Receptionist and Office Manager to promptly assist customers through phone calls, email or other online contact. I worked with customers who were a part of a real estate group as well as local residents. I also filed documents and vacuumed and mopped the office weekly. I also followed up with customers with outstanding balances and took payments over the phone. Show less

Warehouse Associate

• Jul 2020 - Dec 2022

Dishwasher

• Nov 2019 - Mar 2020

I served the cooking and front of house staff as a sort of dish runner, making sure everyone has what they need in order to have happy customers. I also washed dishes and cleaned the restaurant in other ways as a closing Dishwasher. I served the cooking and front of house staff as a sort of dish runner, making sure everyone has what they need in order to have happy customers. I also washed dishes and cleaned the restaurant in other ways as a closing Dishwasher.

Digital Marketing Intern

• Nov 2019 - Jan 2020

I acquired training with particular digital marketing skills and assisted my team with driving results for our clients. I was a writer in their Content Marketing Department. I completed: Buyer Personas based on feedback from my team, a detailed website audit for a client, a HubSpot certification, a keyword research report, numerous content deliverables including blogs, outlines, optimizations, and over 70 Meta Descriptions for Google search results. I acquired training with particular digital marketing skills and assisted my team with driving results for our clients. I was a writer in their Content Marketing Department. I completed: Buyer Personas based on feedback from my team, a detailed website audit for a client, a HubSpot certification, a keyword research report, numerous content deliverables including blogs, outlines, optimizations, and over 70 Meta Descriptions for Google search results.

Customer Service Representative

• Jan 2019 - Nov 2019

In this position I was assisting customers (business owners and their employees) and providing solutions on the first phone call. I helped with account maintenance, answered questions about credit card transactions through OpenEdge’s systems, processed requests for a reduced rate offer, emailed merchants with results on open cases, and more. In this position I was assisting customers (business owners and their employees) and providing solutions on the first phone call. I helped with account maintenance, answered questions about credit card transactions through OpenEdge’s systems, processed requests for a reduced rate offer, emailed merchants with results on open cases, and more.

Sales and Tech Support Agent

• Aug 2018 - Jan 2019

I provided tech support, general customer service, shipping information and with time and training I took calls to dealerships as well. We sold GPS updates for Ford, Nissan, GM, Chrysler and more. I provided tech support, general customer service, shipping information and with time and training I took calls to dealerships as well. We sold GPS updates for Ford, Nissan, GM, Chrysler and more.

Training Specialist

• Aug 2017 - May 2018

I supervised and trained the interns at SUU's Speech and Presentation Center. At the Speech and Presentation Center (or the SAPC) we helped students to succeed in class presentations requiring them to speak in front of their peers. We helped these students to control public speaking anxiety. I worked directly for SUU Communications professor Sage Platt, teaching employees of the SAPC standard operating procedures, offering feedback on their work, and regularly assisting with our weekly staff meeting. Show less

Team Captain

• Feb 2016 - Jan 2018

I supervised the other line cooks at Centro Woodfired Pizzeria in Cedar City, Utah. While employed there I could run the wood fired oven and cook pizzas, make appetizers, and stretch and top pizzas. I was also responsible for making sure that the restaurant was up to food industry standards at closing time, working with the other cooks as I swept, mopped, washed dishes, and performed other tasks. I supervised the other line cooks at Centro Woodfired Pizzeria in Cedar City, Utah. While employed there I could run the wood fired oven and cook pizzas, make appetizers, and stretch and top pizzas. I was also responsible for making sure that the restaurant was up to food industry standards at closing time, working with the other cooks as I swept, mopped, washed dishes, and performed other tasks.