Human Resources Officer II / Assistant Vice President

• Apr 2022 - Present

Training And Public Relations Coordinator

• Aug 2019 - Apr 2022

Trained and certified all 800 employees for pre-requisite training, including CPR/FA, behavioral safety, person-centered thinking, workplace harassment, and HIPPA. Created the organizational development committee working with sponsors, donors, and local businesses. Developed the organization's internal communications strategies and training. Assisted in all recruitment processes and onboarding development. Handled state legislative communications and lobbying efforts for current legislation… Show more Trained and certified all 800 employees for pre-requisite training, including CPR/FA, behavioral safety, person-centered thinking, workplace harassment, and HIPPA. Created the organizational development committee working with sponsors, donors, and local businesses. Developed the organization's internal communications strategies and training. Assisted in all recruitment processes and onboarding development. Handled state legislative communications and lobbying efforts for current legislation that affects the organization. Managed and conducted all meetings with 115 current and potential donors and sponsors—Member of the Colorado board for CCB communication and public relations. Show less Trained and certified all 800 employees for pre-requisite training, including CPR/FA, behavioral safety, person-centered thinking, workplace harassment, and HIPPA. Created the organizational development committee working with sponsors, donors, and local businesses. Developed the organization's internal communications strategies and training. Assisted in all recruitment processes and onboarding development. Handled state legislative communications and lobbying efforts for current legislation… Show more Trained and certified all 800 employees for pre-requisite training, including CPR/FA, behavioral safety, person-centered thinking, workplace harassment, and HIPPA. Created the organizational development committee working with sponsors, donors, and local businesses. Developed the organization's internal communications strategies and training. Assisted in all recruitment processes and onboarding development. Handled state legislative communications and lobbying efforts for current legislation that affects the organization. Managed and conducted all meetings with 115 current and potential donors and sponsors—Member of the Colorado board for CCB communication and public relations. Show less

Guest Services Supervisor

• Feb 2018 - May 2019

Established valuable relationships with customers and colleagues that increased returning customers' sales and helped establish a positive working atmosphere. Completed all daily inventory, revenue reports, guest and customer reports, and prepared all information needed for the following day to create ease of communication and increase the productivity of daily tasks. Researched and resolved customer inquiries and complaints quickly and thoroughly to keep customers and guests satisfied with… Show more Established valuable relationships with customers and colleagues that increased returning customers' sales and helped establish a positive working atmosphere. Completed all daily inventory, revenue reports, guest and customer reports, and prepared all information needed for the following day to create ease of communication and increase the productivity of daily tasks. Researched and resolved customer inquiries and complaints quickly and thoroughly to keep customers and guests satisfied with the service. Show less Established valuable relationships with customers and colleagues that increased returning customers' sales and helped establish a positive working atmosphere. Completed all daily inventory, revenue reports, guest and customer reports, and prepared all information needed for the following day to create ease of communication and increase the productivity of daily tasks. Researched and resolved customer inquiries and complaints quickly and thoroughly to keep customers and guests satisfied with… Show more Established valuable relationships with customers and colleagues that increased returning customers' sales and helped establish a positive working atmosphere. Completed all daily inventory, revenue reports, guest and customer reports, and prepared all information needed for the following day to create ease of communication and increase the productivity of daily tasks. Researched and resolved customer inquiries and complaints quickly and thoroughly to keep customers and guests satisfied with the service. Show less

University Professional Staff/ Atheltic Department

• Apr 2015 - Mar 2018

Monitored a staff of 40 student ambassadors daily, ensuring that procedures, policies, and applicable federal, state, and local regulations were understood and followed. Planned and attended recruitment events and recruited prospective students as part of the admissions team. Recognized for public speaking by university leadership and chosen to become the master of ceremonies at public entertainment, significant social occasions, and sporting events. Hosted radio shows and sat on the advisory… Show more Monitored a staff of 40 student ambassadors daily, ensuring that procedures, policies, and applicable federal, state, and local regulations were understood and followed. Planned and attended recruitment events and recruited prospective students as part of the admissions team. Recognized for public speaking by university leadership and chosen to become the master of ceremonies at public entertainment, significant social occasions, and sporting events. Hosted radio shows and sat on the advisory committees as the voice of the athletic department. Advocated for a raise in the student activity fee. The initiative passed, resulting in 11 million dollars for future athletic advances and new facilities. Maintained and updated all social media marketing platforms and activity schedules to keep all staff, students, and community up to date in all events, news, and entertainment of the university athletic and student recruitment departments. Show less Monitored a staff of 40 student ambassadors daily, ensuring that procedures, policies, and applicable federal, state, and local regulations were understood and followed. Planned and attended recruitment events and recruited prospective students as part of the admissions team. Recognized for public speaking by university leadership and chosen to become the master of ceremonies at public entertainment, significant social occasions, and sporting events. Hosted radio shows and sat on the advisory… Show more Monitored a staff of 40 student ambassadors daily, ensuring that procedures, policies, and applicable federal, state, and local regulations were understood and followed. Planned and attended recruitment events and recruited prospective students as part of the admissions team. Recognized for public speaking by university leadership and chosen to become the master of ceremonies at public entertainment, significant social occasions, and sporting events. Hosted radio shows and sat on the advisory committees as the voice of the athletic department. Advocated for a raise in the student activity fee. The initiative passed, resulting in 11 million dollars for future athletic advances and new facilities. Maintained and updated all social media marketing platforms and activity schedules to keep all staff, students, and community up to date in all events, news, and entertainment of the university athletic and student recruitment departments. Show less