Experience

myEcon Inc

• Financial Services
• 1 - 100 Employee

• Executive Vice President

  • Aug 2016 - Present

  Financial Services Educator Independent Sales Associate Financial Services Educator Independent Sales Associate



Home Depot Tool Rental

• United States
• Retail
• 200 - 300 Employee

• Supervisor

  • May 2005 - Aug 2016

  Managed the day-to-day tactical and long-term strategic activities within the business. Established knowledge-sharing processes for eight associates throughout the organization. Coached and mentored fifteen staff members by offering constructive feedback and taking interest in their long-term career growth. Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives. Monitored the daily activities of over 200 customer associates. Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives. Interviewed, hired and trained new quality customer service representatives. Addressed negative customer feedback immediately. Effectively communicated with team members to maintain clearly defined expectations. Show less



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • May 2005 - Aug 2016



R.G.I.S.

• Greater New York City Area

• Senior Auditor

  • Mar 1998 - May 2005

  Compiled statistical information for special reports. Verified that information in the computer system was up-to-date and accurate. Identified and resolved system and account issues. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Monitored new trends and technologies as they applied to audit areas. Planned and executed operational audits of various business areas using risk-based audit methodology. Tested the design and effectiveness of internal controls by completing walk-throughs of complex business processes. Completed regulatory, pre-implementation and risk-based audits to achieve business objectives. Show less