Justin M. Spears

IT Analyst at ION247 IT Support
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Credentials

  • AESBL QA License
    ESA - Electronic Security Association
    Dec, 2019
    - Oct, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Analyst
      • Feb 2022 - Present

      Knowledge of databases, networks, software and troubleshooting systems including: Microsoft Office 365 Suite, Active Directory and Azure, Windows 10, Windows 11, Window Server 2012 and 2019, Cisco, and Ubiquity Networks. -Providing remote and onsite support in a corporate environment. -Excellent communication and soft skills with clients and coworkers. -Highly analytical mindset with focus on completing the tasks at hand to meet client’s SLA. -Troubleshooting and problem-solving aptitude in high pressure situations. Show less

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • A/V Integrator and Install Technician
      • May 2021 - Nov 2021

      - Assisted project managers in project layout, design, install and programming for our clients - Experienced in network integration/maintenance, as well as distributed audio, and single room audio solutions - Constructed custom designed bespoke, high-end home theaters, golf simulators, and gaming solutions - Exercised my training and knowledge of Control4 through programming and automation - Maintained the privacy and solitude of our clients' identity - Assisted project managers in project layout, design, install and programming for our clients - Experienced in network integration/maintenance, as well as distributed audio, and single room audio solutions - Constructed custom designed bespoke, high-end home theaters, golf simulators, and gaming solutions - Exercised my training and knowledge of Control4 through programming and automation - Maintained the privacy and solitude of our clients' identity

    • United Kingdom
    • Security and Investigations
    • Certified Automation Programmer and Installer
      • May 2018 - May 2021

      - Residential project design, and management from pre-construction to post construction- including install and programming - Networking, Security, and Surveillance system installation and maintenance - Attained my certification to become a Certified Automation Programmer through Control4 - Attained my CATI, CATII security certifications, as well as the QA License-Credential ID 21-15489 - Residential project design, and management from pre-construction to post construction- including install and programming - Networking, Security, and Surveillance system installation and maintenance - Attained my certification to become a Certified Automation Programmer through Control4 - Attained my CATI, CATII security certifications, as well as the QA License-Credential ID 21-15489

    • Installation Technician
      • Mar 2017 - May 2018

      - Lead team on medium to large prewire projects, and day-to-day installation and programming of Smart Home systems - Lead on install and set up of 5.1, 7.1 and Dolby Atmos configurations for residential theater setups - Setup/maintenance/troubleshooting of residential and commercial networks - Lead on install and setup of residential and commercial surveillance systems - Executed and maintained excellent customer relations and communication skills - Lead team on medium to large prewire projects, and day-to-day installation and programming of Smart Home systems - Lead on install and set up of 5.1, 7.1 and Dolby Atmos configurations for residential theater setups - Setup/maintenance/troubleshooting of residential and commercial networks - Lead on install and setup of residential and commercial surveillance systems - Executed and maintained excellent customer relations and communication skills

    • Taproom Operations Manager
      • May 2016 - Mar 2017

      -Training employees on a corporate level, while creating and promoting brand awareness for customers - Overseeing all operations in the taproom and any events such as live music or private parties - Providing and creating guess satisfaction on a large scale - Held accountable for all of the shift income as well as deposits and petty cash, as well as guests perception of our facility and employees -Training employees on a corporate level, while creating and promoting brand awareness for customers - Overseeing all operations in the taproom and any events such as live music or private parties - Providing and creating guess satisfaction on a large scale - Held accountable for all of the shift income as well as deposits and petty cash, as well as guests perception of our facility and employees

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Bar Manager/Bartender
      • Oct 2012 - Jul 2016

      - Training/Micromanaging bartenders - Creative control and execution of cocktail recipes specific to the atmosphere - Creating hand-crafted cocktails in a high-volume evironment - Providing premium guest satisfaction - Training/Micromanaging bartenders - Creative control and execution of cocktail recipes specific to the atmosphere - Creating hand-crafted cocktails in a high-volume evironment - Providing premium guest satisfaction

    • Post Production Editor
      • Jun 2014 - Jan 2016

      - Archiving and editing digital media collections for clients using Adobe Creative Cloud- Premier, Audition, Photoshop and Bridge - Providing clients with high-end bespoke digital memorabilia - Meeting all client expectations in a timely manner - Maintained the trust with our clients in the confidentiality of their personal lives and information - Archiving and editing digital media collections for clients using Adobe Creative Cloud- Premier, Audition, Photoshop and Bridge - Providing clients with high-end bespoke digital memorabilia - Meeting all client expectations in a timely manner - Maintained the trust with our clients in the confidentiality of their personal lives and information

Education

  • University of North Alabama
    Bachelor of Science (B.S.), Entertainment Industry Technology
    2011 - 2015

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