Experience

Bintan Offshore Marine Centre (BOMC)

• Singapore
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Human Resources & Admin Manager

  • Nov 2022 - Present

• Human Resources Manager

  • Nov 2021 - Oct 2022



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Revenue Manager

  • Sep 2021 - Oct 2021



Hotel Tentrem Semarang

• Hospitality
• 100 - 200 Employee

• Revenue Manager

  • Sep 2020 - Aug 2021



Traveloka

• Singapore
• Software Development
• 700 & Above Employee

• Market Manager - Accommodation

  • Nov 2017 - Jun 2020



Alila Hotels

• Hong Kong
• Hospitality
• 500 - 600 Employee

• Revenue & Reservations Manager

  • Mar 2015 - Nov 2017

  Pre -Opening Team as Revenue & Reservations Manager at Alila, Central Java, 5 Star hotel with 255 Rooms, 4 F&B Outlets, using Opera Fidelio 5.2 for Reservations System. Position Summary Responsible for both strategic and tactical initiatives related to revenue maximization by setting strategic direction, determining pricing, creating promotions and exploring new distribution opportunities. Supervising reservations agents, implementing of policies and procedures under the guidance of the DOS, training, responsible and perform any other duties might requested by DOS or General Manager Show less



Montigo Resorts

• Singapore
• Hospitality
• 100 - 200 Employee

• Reservations Manager

  • Jul 2014 - Feb 2015

  Reservations Manager at Montigo Resort Nongsa, 5 Star hotel with 88 Villas, 3 F&B Outlets, using Opera Fidelio 5 for Reservation System. Responsibilities : •Forecast Transient and Group Demand •Assemble information/data regarding wholesale transient and group business as well as all other group segments •Pro-actively set pricing and room inventory controls for future arrival dates to maximise revenue •Develop a pricing strategy to meet hotel’s revenue goals; particularly to stimulate demand during periods of low demand •Document the success of different pricing initiatives for future reference •Oversee reservations sales to ensure business practices are consistent with hotel’s revenue management goals •Promote and reinforce revenue management concepts through reservation department •Review competitors pricing and “statusing” for future dates through internet access to GDS •Evaluate group requests to maximize revenue •Make all Month end report, such as Market Segments report, Nationality report, Competitor Analysis, Top Account Travel Agent, Top Account Corporate, Room Nights production for Room Package. •Make Comparison Reports, such as Comparison This Year to Last Year. •Handling, controlling and supervising day to day in Reservation Department. •Controlling allotmenst & Rate for On Line Travel Agents (Portals), •Handling Ferry Booking through www.batamfast.com.sg •Handling group Booking •Attending Revenue Meeting Show less



Mozaic Hotels & Resorts

• Singapore
• Hospitality

• Reservations Manager

  • Jan 2013 - Jul 2014

  Reservations Manager at Bintan Lagoon Resort, 5 Star hotel with 412 Rooms, 57 Villas, 11 F&B Outlets and 36 Golf holes, using Opera Fidelio 2.6 for Reservation System. Responsibilities : •Forecast Transient and Group Demand •Assemble information/data regarding wholesale transient and group business as well as all other group segments •Pro-actively set pricing and room inventory controls for future arrival dates to maximise revenue •Develop a pricing strategy to meet hotel’s revenue goals; particularly to stimulate demand during periods of low demand •Document the success of different pricing initiatives for future reference •Oversee reservations sales to ensure business practices are consistent with hotel’s revenue management goals •Promote and reinforce revenue management concepts through reservation department •Review competitors pricing and “statusing” for future dates through internet access to GDS •Evaluate group requests to maximize revenue •Make all Month end report, such as Market Segments report, Nationality report, Competitor Analysis, Top Account Travel Agent, Top Account Corporate, Room Nights production for Room Package. •Make Comparisson Reports, such as Comparisson This Year to Last Year. •Handling, controlling and supervising day to day in Reservation Department. •Controlling allotment & Rate for On Line Travel Agents (Portal), Ferry Booking For Mozaic Show less



Blumont, Inc.

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Finance & Human Resources Officer

  • Apr 2011 - Sep 2011

  Finance & HR Officer at International Relief & Development (International Non-Governmental Organization)-MCLLR Project, Yogyakarta. Responsibilities : •Supervise in coordinate the day to day operation of the Yogyakarta Office •Make the reports to HR Manager in Jakarta Office •Manage and update the program’s inventory on a monthly basis as well as oversee warehouse stocks and supplies. •Liase and make appointments with the local government, Such a : Chief of Villages •Supervise the Housekeepers and Drivers •Prepare and manage purchase requisitions for office, logistic and domestic supplies. •Ensure pre-purchase procedure (i.e. at least three pro-formas for each major item. •Manage all day to day operational expenditure and maintain daily record/summary of same. •Act as personnel office handling all recruitment, drafting employment contracts, staff salary scale and track pay rises, preparing staff time sheet, overtime dan Jamsostek Show less



English For Pasungan Village Kids

• Pasungan Village, Klaten, Central Java

• Project Leader & Teacher

  • Mar 2009 - Sep 2011

  I worked as Project Leader and Teacher as volunteer, to give English Course, Computer Course. Math Course For Elementary School to High School, for Poor Students, and motivate them go to school, for their bright future, Looking for funds to effort their educations.Colaboration with Government for Licence. I worked as Project Leader and Teacher as volunteer, to give English Course, Computer Course. Math Course For Elementary School to High School, for Poor Students, and motivate them go to school, for their bright future, Looking for funds to effort their educations.Colaboration with Government for Licence.



ACTION CONTRE LA FAIM

• France
• Philanthropic Fundraising Services
• 700 & Above Employee

• Finance & Human Resources Officer

  • Dec 2010 - Apr 2011

  Finance & HR Officer at Action Contre La Faim (International Non Governmental Organization) - Merapi Project, Yogyakarta Office Responsibilities : •Recap and Review Financial Reports on a Daily, Weekly and Monthly Basis. •Make the reports to Program Coordinator & Country Director. •Liase with logistician •Liase and make appointments with the Province Health Office (Dinas Kesehatan Propinsi) and District Health Office (Dinas Kesehatan Kabupaten) often acting as a translator for Mentor’s expatriate staff. •Supervise the Logistician, Housekeepers and Drivers •Prepare and manage purchase requisitions for office, logistic and domestic supplies. •Ensure pre-purchase procedure (i.e. at least three pro-formas for each major item. •Manage all day to day operational expenditure and maintain daily record/summary of same. •Act as personnel office handling all recruitment, drafting employment contracts, staff salary scale and track pay rises. •Responsible for payroll and bonuses. Show less



Blumont, Inc.

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Office Administrator & Communication Officer

  • Oct 2007 - Mar 2010

  Office Administrator and Communication Officer at International Relief & Development (International Non-Governmental Organization), Yogyakarta Office Responsibilities : •Supervise in coordinate the day to day operation of the Yogyakarta Office •Make the reports to HR Manager in Jakarta Office •Manage and update the program’s inventory on a monthly basis as well as oversee warehouse stocks and supplies. •Liase and make appointments with the Pemerintah Kabupaten Bantul Office and Yogyakarta Immigration Office (taking care of expatriate visa extention) often acting as a translator for CHF International’s expatriate staff. •Supervise the Housekeepers and Drivers •Prepare and manage purchase requisitions for office, logistic and domestic supplies. •Ensure pre-purchase procedure (i.e. at least three pro-formas for each major item. •Manage all day to day operational expenditure and maintain daily record/summary of same. •Act as personnel office handling all recruitment, drafting employment contracts, staff salary scale and track pay rises, preparing staff time sheet, overtime dan Jamsostek Show less



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Director of Revenue Management

  • Jan 2005 - Jul 2008

  Director of Revenue Management at Sheraton Mustika Yogyakarta Resort & Spa (This position is held as the hotel is still under renovation after damages arising from the Earthquake of 27 May 2006)Responsibilities:•Forecast Transient and Group Demand•Assemble information/data regarding wholesale transient and group business as well as all other group segments•Pro-actively set pricing and room inventory controls for future arrival dates to maximise revenue•Develop a pricing strategy to meet hotel’s revenue goals; particularly to stimulate demand during periods of low demand•Document the success of different pricing initiatives for future reference•Oversee reservations sales to ensure business practices are consistent with hotel’s revenue management goals•Implement and maintain a reservation sales and front office “upsell” incentive program•Promote and reinforce revenue management concepts through all departments•Perform continual competitor analysis•Review competitors pricing and “statusing” for future dates through internet access to GDS•Evaluate group requests to maximize revenue•Attend weekly meeting with Director of Sales, Director of Marketing and the General Manager to review prior week’s performance and review future strategies•Analyze food, beverage outlets regarding implementation of revenue management concepts•Train the Reservations Supervisor or other suitable replacement to take over while on leave Show less

• Manager of Revenue Management

  • Nov 2001 - Dec 2004

  Manager of Revenue Management at Sheraton Mustika Yogyakarta Resort & Spa Responsibilities:•Forecast Transient and Group Demand•Assemble information/data regarding wholesale transient and group business as well as all other group segments•Pro-actively set pricing and room inventory controls for future arrival dates to maximise revenue•Develop a pricing strategy to meet hotel’s revenue goals; particularly to stimulate demand during periods of low demand•Document the success of different pricing initiatives for future reference•Oversee reservations sales to ensure business practices are consistent with hotel’s revenue management goals•Implement and maintain a reservation sales and front office “upsell” incentive program•Promote and reinforce revenue management concepts through all departments•Perform continual competitor analysis•Review competitors pricing and “statusing” for future dates through internet access to GDS•Evaluate group requests to maximize revenue•Attend weekly meeting with Director of Sales, Director of Marketing and the General Manager to review prior week’s performance and review future strategies•Analyze food, beverage outlets regarding implementation of revenue management concepts•Train the Reservations Supervisor or other suitable replacement to take over while on leave Show less

• Reservations Supervisor

  • May 2000 - Nov 2001

  Reservations Supervisor at Sheraton Mustika Yogyakarta Resort & SpaResponsibilities:•Supervise in coordinating the day to day operations of the reservation department•Review, control and input reservations from companies, travel agents, independent travelers, starlink reservations (reservations via internet) and reservations via email•Responsible for the preparation of timely (monthly, quarterly and yearly) post and telecommunication department statistic reports, including day to day forecast to Reception Manager or Director of Sales.•Prepare group reservations information for internal hotel staff Show less

• Reservations Sales Agent

  • Apr 1997 - Apr 2000

  Reservation Sales Agent at Sheraton Mustika Yogyakarta Resort & SpaResponsibilities:•Input reservations from groups or individual travelers into the Fidelio System•Responding to correspondence within one day or as soon as possible & handle room cancellations•Make filling day to day reservations, guarantee letters and copying vouchers•Distribute copy vouchers and guarantee letters to credit and reception managers•Check travel agent or company status regarding cash list or black list, when reservations are made and making pro forma invoice for transfer deposit before guest checks in•Reconfirm each reservations daily by guarantee, credit card, deposit, vouchers from travel agents or guarantee letter•Record bank transfers•Cross check no show report every day and report to booking agencies•Update contract rates in consultation with sales executives and Sales Manager•Coordinate and trace pick up and drop off services to the airport or railway station Show less



CHF

• Non-profit Organizations
• 200 - 300 Employee

• Office Manager

  • Feb 2007 - Oct 2007

  Office Manager at CHF International International Non-Governmental Organization, Yogyakarta Office Responsibilities : •Supervise in coordinate the day to day operation of the Yogyakarta Office •Make the reports to HR Manager in Jakarta Office •Manage and update the program’s inventory on a monthly basis as well as oversee warehouse stocks and supplies. •Liase and make appointments with the Pemerintah Kabupaten Bantul Office and Yogyakarta Immigration Office (taking care of expatriate visa extention) often acting as a translator for CHF International’s expatriate staff. •Supervise the Housekeepers and Drivers •Prepare and manage purchase requisitions for office, logistic and domestic supplies. •Ensure pre-purchase procedure (i.e. at least three pro-formas for each major item. •Manage all day to day operational expenditure and maintain daily record/summary of same. •Act as personnel office handling all recruitment, drafting employment contracts, staff salary scale and track pay rises, preparing staff time sheet, overtime dan Jamsostek Show less



The MENTOR Initiative

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Senior Office Manager

  • Jul 2006 - Dec 2006

  Project : Vector Borne Disease Protection and Reinforcement of the Public Health Infrastructure of Yogyakarta and Central Java Provinces) as Senior Office Manager for the Mentor Initiative (International Non-Governmental Organization) Yogyakarta Office. Responsibilities: •Recap and Review Financial Reports on a Daily, Weekly and Monthly Basis as well as Year To Date. •Supervise in coordinate the day to day operation of the Yogyakarta Office •Make the reports to Program Coordinator & Country Director. •Manage and update the program’s inventory on a monthly basis as well as oversee warehouse stocks and supplies. •Liase and make appointments with the Province Health Office (Dinas Kesehatan Propinsi) and District Health Office (Dinas Kesehatan Kabupaten) often acting as a translator for Mentor’s expatriate staff. •Supervise the Logistician, Housekeepers and Drivers •Prepare and manage purchase requisitions for office, logistic and domestic supplies. •Ensure pre-purchase procedure (i.e. at least three pro-formas for each major item. •Manage all day to day operational expenditure and maintain daily record/summary of same. •Act as personnel office handling all recruitment, drafting employment contracts, staff salary scale and track pay rises. •Responsible for payroll and bonuses. Show less



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Guest Ambassador (Receptionist)

  • Jun 1995 - Mar 1997

  Receptionist at Radisson Yogyakarta Plaza Hotel Responsibilities: •Handling guest check in & check out. •Asking for guarantee deposit upon guests check in •Responsible for receptionist cash dealings •Giving guests correct and clear information •Handling tourist enquiries •Coordinate with other hotel departments Receptionist at Radisson Yogyakarta Plaza Hotel Responsibilities: •Handling guest check in & check out. •Asking for guarantee deposit upon guests check in •Responsible for receptionist cash dealings •Giving guests correct and clear information •Handling tourist enquiries •Coordinate with other hotel departments