Experience

SERCO INC

• United States
• 100 - 200 Employee

• Veterans Service Representative

  • Apr 2018 - Present

  Performing the capacity as a consultant for Department of Veteran Affair, and a primary point of contact for transitioning Service members going through the transition-planning goal. Provide individual assistance sessions and individual Military Life Cycle events to all requesting Service-member and their family members that relate to the specific benefits outlined by the Department of Veteran Affair. Dedicating to VA’s mission and the promise of President Abraham Lincoln, “To care for him who shall have borne the battle and for his widow, and his orphan”. Show less

• Service Representative

  • Apr 2018 - Present



Veteran Benefit Administration

• Greater Seattle Area

• Veterans Service Representative

  • Apr 2018 - Present

  Provides Human Resource (HR) service to 660 personnel and to include their family member. Advise commander and staff officer in area of HR Function. Provides Human Resource (HR) service to 660 personnel and to include their family member. Advise commander and staff officer in area of HR Function.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Sergeant First Class

  • Oct 2008 - May 2017

  Supervised and monitored an administrative section consisting of three subordinate team leaders, and five additional subordinates. Coordinates activities and information flow, reviews data content and presentation method for accuracy and compliance with standards. Prioritizes and organizes work to meet deadlines on multiple tasks, prepares and updates presentations, reports and memorandums. Established and maintained filing systems for all documents, provides administrative and operational support. Reviews and prepares outgoing correspondence to include reports such as financial report, personnel accountability report and leave earning statement. Communicated effectively to the Commander and senior adviser and interact tactfully with people of various levels of responsibility and different backgrounds. Show less



United Army

• Fort Jackson SC

• Senior Instructor

  • Jul 2008 - Oct 2010

  Assisted and advised management team on health, welfare and training matter pertaining to subordinate. Supervised, counseled and trained trainee to include 9 junior Supervisor and providing tactical and technical guidance to 240 new recruit. Planned and executed unit training calendar and assessed the performance of all subordinate. Assisted and advised management team on health, welfare and training matter pertaining to subordinate. Supervised, counseled and trained trainee to include 9 junior Supervisor and providing tactical and technical guidance to 240 new recruit. Planned and executed unit training calendar and assessed the performance of all subordinate.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• United Army Recruiter

  • May 2003 - Apr 2006

  Established maintained contact with possible applicant for enlistment. Conduct promotional activity and prepared the administrative function to all applicant. Counseling all applicant during the application process and maintain positive relation with the local community leader and educator. Prepared and conducted sale presentation with the local community leader and possible applicant. Mentored youth and provide a positive role model in the community. Established maintained contact with possible applicant for enlistment. Conduct promotional activity and prepared the administrative function to all applicant. Counseling all applicant during the application process and maintain positive relation with the local community leader and educator. Prepared and conducted sale presentation with the local community leader and possible applicant. Mentored youth and provide a positive role model in the community.