Sourav Ganguly

Payments Specialist at Revolut
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Location
India, IN

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Experience

    • Brazil
    • Wellness and Fitness Services
    • Payments Specialist
      • Feb 2022 - Present

      1. Investigating and resolving bank transfer inquiries from external and Revolut internal teams 2. Communicating closely with banking partners via SWIFT, emails to resolve bank transfer errors in a timely manner 3. Working collaboratively with product teams on improving relevant integrations and processes 4. Helping the team proactively identify payment processing issues - SWIFT, SEPA, ACH, Faster Payment Skills: Microsoft Office (Excel, Word, PowerPoint), SQL, JIRA, SWIFT… Show more 1. Investigating and resolving bank transfer inquiries from external and Revolut internal teams 2. Communicating closely with banking partners via SWIFT, emails to resolve bank transfer errors in a timely manner 3. Working collaboratively with product teams on improving relevant integrations and processes 4. Helping the team proactively identify payment processing issues - SWIFT, SEPA, ACH, Faster Payment Skills: Microsoft Office (Excel, Word, PowerPoint), SQL, JIRA, SWIFT Message types. Show less

    • Young Leader Fellow
      • Aug 2023 - Present

      The unique Young Leaders Program offered by Global Governance Initiative is an invite-only, tech-driven, network-based up-skilling and virtual internship Pre-MBA program within GGI's prestigious Impact Lab. This immersive program is tailor-made for driven professionals hailing from diverse backgrounds in Policy, Consulting, and Product realms. Program Highlights: 1. Engaging with cutting-edge concepts and frameworks under the expert guidance of industry stalwarts. 2. Cultivating a… Show more The unique Young Leaders Program offered by Global Governance Initiative is an invite-only, tech-driven, network-based up-skilling and virtual internship Pre-MBA program within GGI's prestigious Impact Lab. This immersive program is tailor-made for driven professionals hailing from diverse backgrounds in Policy, Consulting, and Product realms. Program Highlights: 1. Engaging with cutting-edge concepts and frameworks under the expert guidance of industry stalwarts. 2. Cultivating a well-rounded skill set through real-world projects, AI driven simulations, and strategic challenges. 3. Collaborating with multidisciplinary teams and gaining hands-on experience through project work and contributing to real client initiatives. Show less

    • Analyst
      • Apr 2021 - Dec 2021

      ▪ Analyze claims related documents (bordereau) for various lines of businesses of the Germany region (EMEA) and create or update excel Input Sheets for different co-insurers by extracting relevant information ▪ Coordinate with the FNOL team to compile the first notice of loss and setup incident only claims in multiple claims systems like XLGC and FRAME ▪ Examine and then allocate claims of various lines of businesses with the help of GENIUS, XLGC, and FRAME and update the same in… Show more ▪ Analyze claims related documents (bordereau) for various lines of businesses of the Germany region (EMEA) and create or update excel Input Sheets for different co-insurers by extracting relevant information ▪ Coordinate with the FNOL team to compile the first notice of loss and setup incident only claims in multiple claims systems like XLGC and FRAME ▪ Examine and then allocate claims of various lines of businesses with the help of GENIUS, XLGC, and FRAME and update the same in the input sheets ▪ Consolidate coinsurance bordereau’s and manage payments, along with reserves of claims related to property damage, business interruption, engineering, and liability. Payment processing of claims up to $200,000 & €150,000 and above in multiple claim systems through ACC, ACH, SWIFT & IBAN payments. ▪ Work together with onshore teams to resolve complex policy and claim-related scenarios, assist the speciality team in clearing critical backlogs and other Adhoc activities ▪ Currently developing a Learning & Development process that will fast track the training of new joiners and minimize internal errors Show less

Education

  • Indian Institute of Management, Kozhikode
    Advance Operations Management and Analytics (AOMA)
    2022 - 2023
  • University of Calcutta
    Bachelor of Commerce - BCom (Hons), Accounting and Finance
    2016 - 2019

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