Experience

Avenue E-Commerce Limited

• Retail
• 200 - 300 Employee

• Network Manager

  • Dec 2021 - Present



Restaurant Brands Asia

• India
• Restaurants
• 200 - 300 Employee

• Area Operations Manager

  • Sep 2019 - Nov 2021

  Reliable Area Manager successful at operating in a high-volume, fast-paced environment. Skilled in leading teams to meet objectives ona stringent timeline. An empowering leader with superior communicationand collaboration abilities demonstrated over 10 years of managementperformance.

• Restaurant General Manager

  • Jul 2017 - Aug 2019

  Manage a restaurant in accordance with Company Policies and Procedures an d assume primary responsibility for the achievement of designated customer, profit, sales and employee P&L targets.Scope and Magnitude



KFC India

• India
• Food and Beverage Services
• 400 - 500 Employee

• Restaurant General Manager

  • Sep 2016 - Jun 2017

  Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business Carefully interviewed, selected, trained and supervised staff Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant Correctly calculated inventory and ordered appropriate supplies Created fun team building activities to engage staff in up-selling to meet revenue targets Show less

• Assistant Restaurant Manager

  • Sep 2014 - Aug 2016

• Shift Manager

  • Jul 2012 - Aug 2014



Taj Hotels

• India
• Hospitality
• 700 & Above Employee

• Guest Service Associate

  • Oct 2010 - Jun 2012

  Responsible for providing exemplary services to the guests whenever they make an entry in the hotel, during their period of stay, and whenever they will depart. Guest service responsibilities include taking care of the guests in a professional and courteous manner so that guests will be tempted to revisit their hotels in future, thus guaranteeing better business. Responsible for providing exemplary services to the guests whenever they make an entry in the hotel, during their period of stay, and whenever they will depart. Guest service responsibilities include taking care of the guests in a professional and courteous manner so that guests will be tempted to revisit their hotels in future, thus guaranteeing better business.



Degustibus Hospitality Private Limited

• India
• Hospitality
• 100 - 200 Employee

• Assistant Steward

  • Sep 2009 - Aug 2010

  Welcome the guests arriving at the restaurant Attend to the guests queries, requirements if any regarding the food and beverages and provide superior level of guest service Ensure proper billing Take feedback from the guests Comply with hotels safety, hygiene and grooming standards Control cost by minimizing pilferage & breakage Welcome the guests arriving at the restaurant Attend to the guests queries, requirements if any regarding the food and beverages and provide superior level of guest service Ensure proper billing Take feedback from the guests Comply with hotels safety, hygiene and grooming standards Control cost by minimizing pilferage & breakage