SOUPHALAK PONGKHAMSENE

HR and Finance Assistant at Ateliers de la Peninsule / Peninsulas Engineering
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Location
LA

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Experience

    • Lao People's Democratic Republic
    • Architecture and Planning
    • 1 - 100 Employee
    • HR and Finance Assistant
      • Dec 2019 - Present
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Oct 2016 - Jun 2019

      • Greeting, welcoming, and directing customers as appropriate • Assist with customers’ inquiries • Take reservations via phone calls and emails • Monitor security for customers and staffs • Greeting, welcoming, and directing customers as appropriate • Assist with customers’ inquiries • Take reservations via phone calls and emails • Monitor security for customers and staffs

    • Restaurants
    • 1 - 100 Employee
    • Cafe Worker
      • Oct 2017 - Jun 2018

      • Provide professional customer service • Responsible for day-to-day basis of café • Maintain high standard of cleanliness and food hygiene • Provide professional customer service • Responsible for day-to-day basis of café • Maintain high standard of cleanliness and food hygiene

    • Waitress
      • Dec 2016 - Jun 2017

      • Primarily role in foodservice • Satisfy customers’ needs and complaints • Maintain a high standard of cleanliness and food hygiene • Primarily role in foodservice • Satisfy customers’ needs and complaints • Maintain a high standard of cleanliness and food hygiene

    • Waitress
      • Dec 2016 - Jun 2017

      • Assist in event organizing • Work under fast pace environment • Provide goods and services to guests • Clearing and cleaning of work surfaces • Assist in event organizing • Work under fast pace environment • Provide goods and services to guests • Clearing and cleaning of work surfaces

Education

  • University of Surrey
    Bachelor's degree, Hospitality Administration/Management
    2016 - 2019
  • Bellerbys College
    Foundation degree, Business, Finance and Management programmes
    2015 - 2016
  • Kiettisack International School
    High School Diploma
    2008 - 2015

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