Experience

Network Funding, LP

• United States
• Financial Services
• 100 - 200 Employee

• Project Manager / Business Analyst

  • Jun 2016 - Present

  • Deliver an a new consumer facing web application to support existing retail, internet and builder channels of mortgage lending business. • Deliver a new Wholesale broker website for a new channel of third party loan origination business. • Manage all aspects of the software development life cycle using Agile methodologies combined with a test driven development approach for priority company-wide projects. • Build a deep understanding of business objectives for both internal operations, external stakeholders and SME's to promote and align product vision across project team members. • Cultivate a productive trusting team based culture across departments, business stakeholders and project team members by maintaining consistent accurate communications and an achievable project road map. • Communicate project status, adjustments, risks and mitigation plans across the organization and senior management to ensure transparency. • Excellent at developing project plans, managing scope, documenting requirements, tracking tasks, testing and mitigating risks. • Facilitate daily stand up meetings to prioritize daily tasks and groom tickets for the upcoming bi-weekly delivery cycle.



Dealertrack

• United States
• Software Development
• 700 & Above Employee

• Sr Business Analyst / Product Owner

  • Jun 2012 - Aug 2015

  • Provide strategic recommendations to deliver the market leading suite of electronic lien and titling (ELT) services for automotive lenders and dealers. • Lead Analyst role for all new ELT and title implementations across 2 product lines. • Cultivate a positive constructive relationship with business stakeholders to gain a deep understanding of business direction and future needs. • Consistently provide comprehensive and timely product solutions using Agile, LEAN or Waterfall methodologies based on best fit to the nature of project. • Reconcile conflicts, breakdown high-level information into tangible details, and ensure a strong understanding of client needs. Tactfully challenge the client’s typical business processes in favor of industry best practices. • Ensure clear consistent communications throughout the project to ensure alignment with project scope and time frame. • Provide analysis on middleware messaging system between state DMV system and AS400 ELT system. • Lead the creation of key project artifacts such as business requirements document, functional requirements document, use cases, UI requirements, process flows and wire frames. • Collaborate with the Accounting SAP Team to convert VINtek Accounting and client billing processes into Dealertrack enterprise billing standards post VINtek buyout. Achievements: • Recognized for aligning a solution approach delivery of the Colorado state ELT program to market for both VINtek and CMS products. • Successfully implemented and first to market with North Carolina state ELT program for VINtek product.



FIS

• United States
• Information Technology & Services
• 700 & Above Employee

• Senior Business Analyst

  • Aug 2010 - Jun 2013

  • Spearhead the initiative to update and implement an MISMO 3.0 compliant XML file to government sponsored agencies FannieMae and FreddieMac. • Lead analysis efforts to enhance good faith estimate calculations and disclosure capabilities for a proprietary retail mortgage loan origination, decision engine and processing system. • Collaborate with business stakeholders, software architect and developers to translated high level scope into detailed business requirements and functional specifications. • Provide a forum for team collaboration, analysis and brainstorming to develop innovative solution designs. • Work closely with the project Solution Architect to document the functional design for client review and sign-off. • Incorporate hands approach with QA Test Team to establish testing strategies and document baseline test approach and test scripts. • Develop and present risk mitigation strategies in response to potential deadline impacts. Track and communicate project statuses to business stakeholders.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst - Contractor

  • Nov 2009 - Aug 2010

  • Manage and facilitate requirements gathering sessions for new partner co-branded credit card launch campaigns with stakeholders, project managers, marketing, legal and developers. • Provided analysis, collaborated on design and documented specifications for customized client branded websites, telephony systems and customer care desktop applications. • Provide support to Quality Assurance in building comprehensive test strategies for the client websites. • Propose and presented system updates needed to comply with regulatory changes concerning the Credit Card Act of 2009. • Project Manager for small and medium sized client enhancement requests. Managed and tracked all changes from inception to delivery into production. • Gather requirements for telephony systems, customer service websites, and customer care desktop applications.



GMAC Residential Capital

• Ft Washington, PA

• Business Analyst II– Contractor

  • Mar 2009 - Jun 2009

  • Collaborate with business partners and project team members to design and develop business solutions for the mortgage software application. • Provide detailed analysis to break down business requests into function specifications needed to meet business needs. • Propose and present system solutions to business partners. • Obtain all business stakeholder approvals and represent project status during the change control process. • Assist QA in creating comprehensive test scenarios and test scripts. • Track all related issues to resolution and provide support to business users in verifying new functionality in UAT and production environment.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Assistant Vice President Business Analyst

  • May 2004 - Dec 2008

  • Analyzed and tested the retail mortgage loan origination system decision engine and pricing engine which interfaced with FannieMae and FreddieMac. • Provided gap analysis for overlapping loan origination systems during the BankOne/Chase merger projects. • Developed and led comprehensive test strategies and test plans to execute risk based testing, functional testing, manual testing, and automated regression testing. • Managed automated regression test efforts in UAT environments for the subprime mortgage decision engine. • Proactively offered second level production support to Help Desk and coordinated troubleshooting team during high severity production issues. Achievements: • Led the gap analysis effort during the BankOne/Chase merger, completing mappings for over 1,000 plus fields between overlapping mortgage applications. • Led BA/QA efforts to create and further improve in-house automated regression testing tools and test bed for subprime decision engine and interface.